Voices were heard at night, the staff does not work 24 hours a day and the furniture itself is quite old.

I liked the location of the hotel, very close to all important attractions. The staff was friendly and spoke Russian/Ukrainian. The hotel is equipped with an antique elevator and antique things - it made you feel like you were in the last century. In the room there was a refrigerator. The hotel provided a discount on parking.

Stayed in May 2024

I wish there were an outlet on both sides of the bed

The room was clean and comfortable. It was a big room with high ceilings. The decoration was old school themed. Everything worked. Location was good as well. The staff were very helpful. We enjoyed it

Stayed in April 2024

Coffee machine in room was dirty. But this is a small issue.

Location was great, handy to bus and trams

Stayed in April 2024

The hotel is very cosy with old-style furniture that makes you feel like being in the early 20th century in the Austrian Empire. The room is clean , although a bit small. But it's ok for a family with two children. The location is great. In 30' minutes walk you can reach almost everything in the center (St. Stephen, Opera, Parliament, Rathaus etc.). It's value for money.

Stayed in April 2024

4* hotel should have teapot in the room

Everything was fine

Stayed in April 2024

My only complaint was with the shower. Just when I felt I had the water temperature set to my liking, temperature would fluctuate between scalding hot to ice cold. I was there six nights and finally gave up running the water during my entire shower and just turned it on and off as absolutely required. Maybe it is their way of forcing us to be eco-friendly. I mentioned it to the staff but nothing changed. Old building with old pipes.

The location was excellent with easy access to the trams and bus. The room itself was well appointed and very comfortable. The staff were welcoming and helpful getting a taxi to the airport. A number of convenient restaurants in the immediate area. Everyone should check out the Kleines Cafe around the corner; great breakfast and great staff.

Stayed in April 2024

The only issue I had was the lack of tea and coffee making facilities in the room which are a must on a windy rainy day when you just wish to stay in the room and read etc. Tea and coffee was available from reception at a cost and as I stated not really a practical alternative to facilities in the room.

The room was spotless and cleaned on a daily basis.

Stayed in March 2024

Noisy room, you can hear the tram and the neighbor a lot. Very old doors, windows.

Elevator of the house with seats, big size room, not so far from downtown.

Stayed in March 2024

Oddly arranged furniture in room. An actual desk was in the booking photo (which I counted on) but only a small round bistro table was in the room.

Food stores, restaurants, pharmacy and Tram within walking distance. Safe neighborhood. Friendly, helpful staff. Clean room.

Stayed in March 2024

The hotel is a bit tired but this was reflected in the price.

In a quieter part of Vienna with lots of restaurants, cafes nearby. Clean rooms. Staff were very helpful.

Stayed in March 2024

The breakfast is good, but the price is a bit overpriced. There are no sockets near the bed, no cutlery. The drain in the bathroom was not working well. A tram passes under the windows. Perhaps, we will come to the plant for those for whom silence at night is important

Everything was fine, in the center, there is a free parking lot, for which the hotel offers a 30% discount. The staff is very friendly.

Stayed in March 2024

The reception is only until 2200. I stayed there for 2 days but they did not clean the room but they arranged the bed. I wish they cleaned the floor. They did not changed the towels as I requested. Toilet is small but does the work. Room is kinda noisy even thought it’s double glazed but not that loud. In acceptable volume.

15 minutes walk to the road ring. Less than 5 minutes walk to tram and bus. Plenty of restaurants around the area. 30 minutes bus ride to vienna central station. Room is massive. With heater, fridge, TV and electric fan. The fan is noisy.

Stayed in March 2024

Very friendly staff, especially the administrator Babur! The location of the hotel is very good, 5-10 minutes walk to the main sights of Vienna.

Stayed in January 2024

The room needed additional cleaning as the fridge was dusty, under the bed needed cleaning too (I only know this as I dropped something under there and happened to look.) The rest of the room was however, very clean, including the bathroom. The breakfast was expensive so we didn’t eat at the hotel - if it was priced at 10 euros, it would be more competitive.

Staff were friendly and helped with any requests. Room facilities were as advertised - toiletries provided in bathroom, rooms were made up daily. There were no extras like in other hotels, such as a safe, kettle etc but these were not advertised either. Even so, I requested one and it was provided (kettle). The location was great for me, easily accessible to city centre by public transport. Room was very spacious. Cheaper than most other hotels in Vienna.

Stayed in January 2024

It took about half an hour on public transport to get to most places and felt a little bit out of the way. Although, Vienna is very busy city so it was nice staying in a slightly quieter area. The city is also quite spread out so it wasn’t an unreasonable amount of time to get to the main sights.

Comfortable, spacious, clean room. More than enough space for 3 people. The bathroom was modern and clean. The shower was a bit small but you could adjust the height of the shower head. We were able to do an early check-in. Staff were professional and efficient. We had a lovely view from our room and a little balcony. Also only a short walk to multiple public transport stops. The location was also quite central to all the main sights.

Stayed in January 2024

The steps to the reception and 2 out of 7 of the bedrooms were very small. It’s hardly a negative which is why I gave 9 out of 10

Excellent location and very helpful staff

Stayed in December 2023

Everything was good.

Clean and warm room! Every day the room was set! The space of the room is enough! Also, it is well located and very close to the Rathaus, in a quiet area with public transport and shops, quite safe! I would return!

Stayed in December 2023

Great location near the city center and best price/value for that period

Stayed in December 2023

The WiFi connection was very bad

Stayed in December 2023

Room was very noisy from the street. Trams going past regularly made the windows shake. Even with earplugs I woke up several times each times each night. No kettle in the room.

Double room was really big. Great location, close to the tram lines and lots of places to eat. Staff were friendly enough.

Stayed in December 2023

a bit small

location and very confy

Stayed in December 2023

Location and the room we stayed in

Stayed in November 2023

Location perfect for quick walk to old town

Stayed in December 2023

Hotel counter opens from 8AM and I left room key on the front desk and was required residence access gate. I was waiting my Uber snowy outside.

It is rather cheaper hotel in Wien, and location is convenient. Tram station is one block away and 1 transfer requires to access to Wien Station. The room has enough space and equipments.

Stayed in December 2023