Hauptplatz 10, 8970 Schladming, Austria
#16 of 62 hotels in Schladming
Guests' ChoiceBased on 71 hotel reviews
9.1Cleanliness
9.4
Comfort
9.4
Location
9.6
Facilities
9.3
Staff
9.4
Value for money
8.3
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 21 February 2024
Tony
United KingdomThe spa facilities were far too busy and the chill out zone was often full of people talking and having telephone conversations!
Great location, very comfortable modern interior with traditional elements. Friendly staff and great breakfast!
Stayed in February 2024
Reviewed: 16 February 2024
Michael
AustriaWellness area is amazing. The outside bar has a great atmosphere and the Sushi is delicious, you would not expect that
Stayed in February 2024
Reviewed: 11 January 2024
Laura
NetherlandsVery attentive staff, stylish room, great spa facilities and delicious breakfast
Stayed in January 2024
Reviewed: 27 December 2023
Karel
Czech RepublicNothing
Clean, great location, friendly staff, excellent spa and restaurant.
Stayed in December 2023
Reviewed: 29 October 2023
Stefanie
AustriaThe only thing I wish the property would offer is at least one vegan main course when it comes to dinner.
Service was great and unbelievably friendly, made all of our wishes come true and went beyond to what we had expected! Room was great, very clean, bathrobes, towels, Rituals shampoo and soap where there to use, rainbow shower, mattress exceptionally comfortable, ambient lights in the room which made the evenings cozy, comfortable and romantic. The food was honestly 12/10 - fresh, wide variety, healthy, veggie options, fantastic bread, portions were great. Dining room(s) very nicely decorated, tables are big enough to sit and eat comfortably, service was very attentive but never too much, always answered questions and made sure we had everything we needed.
Stayed in October 2023
Reviewed: 26 September 2023
Matevz
Slovenia1. We didnt get slippers, what is quite strange. For that price I think slippers should be included. 2. At the breakfast nobody from the staff comes by the table and ask you do you need anything etc.
Clean, modern, good location
Stayed in September 2023
Reviewed: 2 September 2023
Vincent
NetherlandsNothing really, food was good, service was good across the whole hotel
The staff were really kind and helpful
Stayed in August 2023
Reviewed: 22 August 2023
Kirsch
EstoniaCharged an extra 25€ p person to stay by the closed pool
Stayed in August 2023
Reviewed: 21 July 2023
Gabriel
Slovakiarooftop pool
Stayed in July 2023
Reviewed: 15 July 2023
Meinprofil
United StatesBegrudgingly I would say if I had to pick 1 dislike then it would be the size of the room we had. It felt a teeny bit crammed around the bed. I loved everything about it except it could have been a little more "lofty" around the bed :)
What a treat - this place was just amazing. Loved the small balcony and view. The mattress and pillows were super comfortable and the shower + rituals shampoo/lotion were just wonderful. I stayed with my sister and we totally loved the rooftop pool, lounges with this spectacular view. The food and drinks here are pricey but well worth it. The breakfast was also most enjoyable with a huge offering on breads, pastries, cold cuts, you-name-it. In addition the sitting area was also very comfy and you have the same table for the duration of your stay. The staff is also stellar in every way. I will most definitely be back!
Stayed in June 2023
Reviewed: 8 July 2023
Andrea
Czech RepublicI missed the conditioner in the room and the pillows were not comfortable, room was very small, but we got used to it.
Everything was very nice. We stayed with the dog and it was not a problem. Althought we had a balcony, but it was connected with 2 other rooms so you need to watch your dog. Dogs are not allowed to the hotel brakfast, but he can be with you if you sit outside. Staff was very nice and helpfull. I like the fact that this hotel is not wanting you to pay for every little think like in other hotels in this category. The pool and spa are was spectacular and the pool itself with the view and the bar is one of the best I've ever visited. Totally worth it. I also liked the rituals cosmetics in the room.
Stayed in July 2023
Reviewed: 10 April 2023
Kristina
LithuaniaIt is a bit pricey.
Breakfast was super various. Spa area was amazing. Room was spacious and clean. Bed was super comfortable. Location of the hotel was great as well. I liked that they had a big parking.
Stayed in April 2023
Reviewed: 19 March 2023
K
United KingdomWe were originally given a tiny room with a double bed against a wall,we asked for another room and paid £10 extra per night for a bigger room. We had a room at the front of the hotel and the bar in front of the hotel was noisy on a few occasions with smokers talking loudly outside and music audible when door opens.
Wonderful infinity pool and sauna area, excellent breakfast and dinner. Central location near gondola.
Stayed in March 2023
Reviewed: 4 March 2023
Alex
Hungarymagnetic keys alwayse stopped working
rooms, sauna, all
Stayed in February 2023
Reviewed: 2 March 2023
Ivan
United KingdomBrilliant location, friendly staff, clean modern rooms, great food fantastic facilities!
Stayed in February 2023
Reviewed: 26 February 2023
Ferenc
HungaryShower in the room
Everything
Stayed in February 2023
Reviewed: 29 January 2023
Martina
CroatiaOur shower flooded the bathroom and they didn't repaire it even after we asked for.
very nicely decorated rooms, cosy spa area. Very close to slopes.
Stayed in January 2023
Reviewed: 12 January 2023
Balázs
Hungarybit old and under equipped- in this respect bit overpriced hotel infinity pool water temperature
location staff kindness and helpfulness food (breakfast and dinner as well) sauna world
Stayed in January 2023
Reviewed: 14 October 2022
Vikimaci_tomimaci
HungaryNothing, everything were perfect.
At first, it was difficult to find the parking place, because not the name of the Hotel was written in the parking area, but we got the information from reception we parked in the right place. The staff was very helpful, they immediately prepared the sommer card and handed over the magnetic card. Our room was on the second floor, which we approached on foot. A small greeting card with our name was waiting for us in the room. In the entire room was cleanliness and sophisticated clean design everywhere. They paid attention to every little detail in the design. There were space for coats, shoes, and clothes in the closet. There was also a small refrigerator here. To the left behind the door was the bathroom with a large shower and toilet. The sink was separated from the bedroom, in front of the bathroom. There were also towels, hand soap, tissue, a large mirror with LED lighting, a trash can and a radiator for drying towels. Full equipment. In the bedroom there is a giant-sized bed, which was very comfortable, with LED lighting under the bed and at the headboard. We slept well in bed. The windows and curtains were large and let in a lot of light and the view of the mountains was beautiful. At breakfast, there was a huge selection of everything, fresh spicy cheeses, fruits, salami, food specialties, bacon, fish, eggs, fresh different types of bread, orange juice, wine. Our table was reserved for us at breakfast with our name. While we were having breakfast, we could read their offer for daytime activities depending on the weather, or we could also see the dinner offer. Of course all offer was refreshed every day. The hotel also has a wellness department, unfortunately we didn't try it now, but we will next time. All parts of the hotel were simply wonderfully beautiful and sophisticated, we are completely satisfied with the breakfast and everything. If we are in the area, we will visit the hotel again.
Stayed in August 2022
Reviewed: 28 May 2022
Marcin
PolandBecause of the timing the price was double of normal and it was very unproportional to the standard of the rooms and hotel. The "view" from the window was on a building wall few meters across. Restaurant staff not very nice, even though professional - does not make one feeling welcome. Too small sauna, always full, they switched it off well ahead of the closing time and would not switch back despite our complaints. Loud tee maker in the relax room with plastic cups that completely melted from hot water. Parking lot when almost full, impossible to park into few remaining spaces.
Really good breakfast (although towards the end of shift there was no one to serve fresh eggs etc). Close to ski lift. Receptionst lady(s) were exceptionally professional and nice. Restaurant food good, but was almost impossible to make a reservation during that period
Stayed in March 2022
Reviewed: 4 February 2022
Miroslav
Slovakiathe location was great. In the middle of the town. Close to the lifts.
Stayed in January 2022
Reviewed: 24 January 2022
Suzi
CroatiaVery nice hotel room and facilities. Excellent location, on the main square and very friendly staff.
Stayed in January 2022
Reviewed: 27 August 2021
Lisbeth
AustriaCentrally located Restaurant is amazing
Stayed in August 2021
Reviewed: 24 August 2021
Eva
HungaryPillow was thin. Other things were right.
Hotel is located in the center and near to Planet Planai bus station. Room was well equiped and comfortable. The restaurant is perfect, offers delicious tradional food. Staff were kind and helpful.
Stayed in August 2021
Showing 1 – 25
Biograd na Moru, Croatia
Sainte-Anne, Guadeloupe
Sant'Agnello, Italy
Bangalore, India
Kyoto, Japan
Polonnaruwa, Sri Lanka
Plovdiv, Bulgaria
Hoi An, Vietnam
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content