None

Location,decoration,nice Mountain wiews, breakfast and diner, pool,sauna and jaccuzi..

Stayed in March 2024

Nothing

Great location, friendly staff, pool and leisure centre , lovely bar with live music for a drink at night.

Stayed in February 2024

Too much noises from outside

Stayed in February 2024

Ok room but tiny, excellent view from room though. Staff not so informative about ski room. We asked and reception said yes there is s ski room but did not say there was a separate room for ski boots. Felt like we had to find out things/service on our own.

Nice with the bar and music at bottom floor. Perfect distance to skibus and lift. Nice breakfast.

Stayed in February 2024

Great hotel, great food and location!

Stayed in February 2024

Nothing!

Very close to the Ski Lifts and the center of town. Extremely clean and well maintained.

Stayed in January 2024

No bad points

Great half board option, excellent salad buffet. Good entertainment in the evening

Stayed in January 2024

A little bit outdated

The location

Stayed in January 2024

Nothing

Excellent location and wonderful staff service! Good was amazing and good choice for vegetarian

Stayed in December 2023

I personally liked everything. Rooms were cozy and functional. The dinner and breakfast were always different and personalized. Pools and sauna had everything one might need. I will absolutely return here again and advice others to do so.

Stayed in August 2023

-

Great location if you arrive by train. Nice room, clean and two balconys ö. The pool area was very nice with great mountain view.

Stayed in September 2023

We have had very nice stay in this hotel. Staff is very friendly and helpful. Nice spa area. Great rooms with nice view to the mountains and town. Breakfast is great and nice bar with a lot to choose from.

Stayed in September 2023

First they gave us different room than the one we booked.but after we complain they gave us last room with a view

Location is perfect. Love the facilities and great view. Breakfast was fancy . Clean and good staff

Stayed in September 2023

Friendly staff - great and plenty food for breakfast and dinner. Location ideal for exploring the Gastein valley and close to the railway station

Stayed in September 2023

The room was quite dusty (dust under the bed as well as on the beams) which triggered my allergies.

The atmosphere was amazing, great location and superb breakfast and dinner. We really liked our stay. The staff was great. Definitely plan to come back as soon as possible!

Stayed in August 2023

Unfortunately no air conditioning so rooms can be warm at night but beautiful views

Nice room, comfortable beds, friendly staff, balcony, reasonable price

Stayed in July 2023

Well mantained and clean hotel with good location close to the railway station, cable car, the waterfall and an area with nice restaurants and bars. The staff were polite, helpful and professional. Food and drinks were good. Rooms were spacious and comfortable. Definitely recommended.

Stayed in May 2023

Our waitress Veronica was absolutely amazing at her job of looking after us

Stayed in March 2023

The spa area was a bit overcrowded

the view from the room eas amazing. Nice restaurant and good food.

Stayed in March 2023

The staff fussing about my table number at breakfast when it was clearly their fault at missing out on my room number. Even at reception, they were not the nicest people upon arrival :(

I like the sauna and whirlpool and Radon Therapy.

Stayed in January 2023

Overall everything was great. I personally had higher expectations of the pool/SPA area.

The food was exceptional, the dinner menu had multiple options - appropriate for any dietary constraint/choice. The staff was very friendly, always well informed and forthcoming. The location was great - perfect for hiking/skiing, very close to the Felsentherme, there are a supermarket and a pharmacy not too far away. The whole place was very clean and well maintained.

Stayed in September 2022

perfect Location close to railway station, cable road, but not far from waterfalls. beautiful historic building, nicely maintained. half board is recommended, very wide variety.

Stayed in September 2022

The pool area is good, however, it is quite a small pool for the number of hotel residents. The area was noisy and overcrowded. It was a very child intensive environment. Having the massage area next to it was a noise problem even though the therapy was great. The provision of the adult only spa area is welcome and essential.

The food and drink were of an excellent standard . The staff were very well trained and professional. They were always polite and service was excellent. The bar is well stocked and the cocktail making of a very high standard The whole hotel is very clean and well maintained.

Stayed in July 2022

Breakfast with specific tables for each room. Don't trust the receptionists - they don't know how to get to attractions. We wasted an hour waking the wrong direction.

Good location, comfortable room.

Stayed in September 2021