Mönchsberg 26, Altstadt, 5020 Salzburg, Austria
#1 of 126 hotels in Salzburg
Guests' ChoiceBased on 80 hotel reviews
9.6Cleanliness
9.7
Comfort
9.8
Location
9.7
Facilities
9.5
Staff
9.9
Value for money
8.6
Free WiFi
9.5
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End of dialog contentReviewed: 14 April 2024
Punit
United Arab EmiratesExcellent Staff, Great Location - feels like away from the city's hustle but only a 15-minute walk away.
Stayed in April 2024
Reviewed: 25 July 2023
Ward
Australianothing
it was perfect
Stayed in July 2023
Reviewed: 17 July 2023
David
Hong KongBeautiful hotel, great location and the staff were wonderful.
Stayed in July 2023
Reviewed: 14 June 2023
Lenka
Czech RepublicNothing
Amazing staff, great hotel, tasty breakfast. Thank you for making us feel so special. We will be back
Stayed in June 2023
Reviewed: 4 May 2023
John
AustraliaNothing
Exceptional service and a small boutique ambience
Stayed in April 2023
Reviewed: 6 February 2023
Steve
United KingdomA bit of a walk into town, which was fine for us but perhaps not others
Beautiful hotel and amazing service.
Stayed in December 2022
Reviewed: 2 January 2023
Frances
United KingdomI couldn’t get into the glass garden for dinner, but that’s my problem for booking late.
wonderful staff. beautiful location.
Stayed in January 2023
Reviewed: 30 December 2022
David
AustriaThe only small issue we had was that the rooms were very warm in Winter and there was almost no airflow - the air felt stale.
a beautiful castle with exceptional service, very good breakfast and a nice small spa. We’ve been here before and it’s always lovely to stay at Hotel Schloss Mönchstein.
Stayed in December 2022
Reviewed: 28 December 2022
Fares
United Arab EmiratesNothing
Exceptional Location/ Superb Staff especially Susan and team at Reception and most thanks to Wolfie and Serhat for their cheerful and professional bar service. Also must note the bedrooms which are beautifully upgraded
Stayed in December 2022
Reviewed: 23 December 2022
Sapol
ThailandThe breakfast serving was understaffed. It took quite long to get the made-to-order menu. The route from the hotel to the elevator down to the city was quite scary in winter.
The staffs are exceptional along with the nice view of Salzburg from the top.
Stayed in December 2022
Reviewed: 26 October 2022
Katrina
United KingdomThere was nothing not to like
Everything. location, bedroom, staff, food. There was nothing not to love
Stayed in October 2022
Reviewed: 23 October 2022
Behzad
United KingdomSlightly dated building requiring refurb, but this is literally the only thing! Rooms were good excellent, wow factor!
Everything! Literally one of the best 5 star experiences I have had.
Stayed in October 2022
Reviewed: 9 October 2022
Alison
United KingdomNOTHING
An amazing hotel and nothing was too much trouble, we stayed for our Wedding Aniversary, and had a free room upgrade, we will be back as this is the best hotel I have stayed in for a very long time
Stayed in October 2022
Reviewed: 3 October 2022
William
United StatesSome of the landscaping on the back of the property could have been better maintained. Front of hotel landscaping was gorgeous!
The hotel is immaculate! Every need was anticipated, and every detail was was well thought out!
Stayed in September 2022
Reviewed: 2 September 2022
Attila
HungarySome of the personnel from the dining restaurant are not really on the top of their tasks
Excellent staff, nice location, clean and a friendly athmosphere
Stayed in September 2022
Reviewed: 30 July 2022
Erika
United StatesIncredible property. incredible staff, amazing location. Top.
Stayed in July 2022
Reviewed: 13 July 2022
Christian
Germanyperfect ambiente
Stayed in July 2022
Reviewed: 2 July 2022
Chen
JapanI can't think of anything I don't like about this hotel.
The hotel sits in an exclusive yet very convenient location with easy access to most spots. My room not only offered fantastic views of the city but also featured a small yard where we could sit outside and enjoyed the nature.
Stayed in June 2022
Reviewed: 1 July 2022
Jeff
United StatesThat I’m not able to stay longer
A truly exceptional property, with impeccably trained staff who exudes graciousness and hospitality in everything they do. They anticipate your needs and in most cases, have prepared for you before you even ask.
Stayed in July 2022
Reviewed: 28 June 2022
Arthur
United KingdomBan smoking on breakfast terrace
Great location with fantastic staff and food totally amazing
Stayed in June 2022
Reviewed: 17 June 2022
Amanda
United Statesservice and decor!
Stayed in June 2022
Reviewed: 11 June 2022
Faisal
Saudi ArabiaThe breakfast variety was a bit limited
The location was quite and relaxing and excellent room view. The staff was friendly, always smiling, and very helpful.
Stayed in June 2022
Reviewed: 31 May 2022
Julie
United StatesI was a little stressed getting to the hotel as the road up was very narrow. All I could hope for was that the road was one way - but it was not. Fortunately the road is not travelled much so we were able to descend without much traffic. When we reached the hotel (again being a little stressed) we were met with a very nice hostess however a little awkward…. I felt rushed to grab my free drink and fill out my registration on the iPad provided. I didn’t want a drink I just wanted to register and get to my room to relax on my own time. A drink in my room would have been more welcome (for example a small bottle of wine…). At any rate we made it to our room with a guided tour and time to unpack. Our hostess also gave us information on how to get to the lift to Old Town however more detailed information on how to get to the lift would have been helpful. My husband is typically really good with instructions and we both found ourselves wondering where to go next based on the information given. In the end we decided to take the high road which once again worked out well for us! :-). One last item… It would have been nice if they would have replenished our in room coffee and creamer. Overall our stay was pleasant.
Breakfast was amazing however being from America our experiences and expectations are far less formal. Our servers where amazing and made us feel right at home. The location was perfect once we got the lay of the land. We missed the lift from Old Town and had to walk up to the Hotel and it wasn’t so bad. Slow and steady we made it just fine. The hotel staff on our second day and at check out were amazing. Both offered suggestions on what to do for that particular day, were very pleasant and the conversation seemed to flow.
Stayed in May 2022
Reviewed: 30 May 2022
Lauren
United StatesAmazing hotel! The staff went above and beyond during my entire stay. The restaurant views were just as good as the food!
Stayed in April 2022
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