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Reviews of Best Western Hotel am Walserberg 3 stars

Zollstraße 4, 5071 Wals, Austria

#16 of 17 hotels in Wals

Guests' Choice

Review score

Based on 162 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.1

  • Location

    7.6

  • Facilities

    7.9

  • Staff

    8.2

  • Value for money

    7.5

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 25 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night

    Very good mcDonalds within building. Consider not only for dinner, but also for breakfast instead of Hotel

    Stayed in March 2024

  • Reviewed: 8 December 2023

    7.0
    Good for a one night stay
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    A bit far from Salsburg

    Overall good , good breakfast, ample free parking

    Stayed in December 2023

  • Reviewed: 23 November 2023

    7.0
    All the standard rooms are near the road. Important to upgrade
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The highway was right outside my window. Much too noisy to sleep well

    Great staff. Nice design. Good bed.

    Stayed in November 2023

  • Reviewed: 26 September 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Family Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Tour busses were loud and couldn't open windows due to highway noise/ bus passenger noise and all of the smokers outside the hotel.

    Great location. Parking was good. Food on-site.

    Stayed in September 2023

  • Reviewed: 16 August 2023

    9.0
    Great hotel for an overnight stay when traveling by car
    • Leisure trip
    • Family with young children
    • Comfort Family Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Would be great for the restaurant stuff to speak English a bit better, but otherwise all good

    Great hotel, very comfortable rooms, especially good for staying with the kids. Two stores bed was a hit!

    Stayed in August 2023

  • Reviewed: 9 August 2023

    7.0
    Was decent but not worth the price paid
    • Leisure trip
    • Family with young children
    • Comfort Family Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    House keeping was of poor quality. Rooms were not great

    Location

    Stayed in August 2023

  • Reviewed: 2 August 2023

    8.0
    Family of 5 booked 2 rooms and had a very pleasant stay.
    • Leisure trip
    • Family with young children
    • Standard Family Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Comfortable beds. Clean, spacious rooms. Free parking.

    Stayed in August 2023

  • Reviewed: 22 July 2023

    9.0
    Very good for travellers, perfect location and great value for money
    • Business trip
    • Solo traveller
    • Standard Family Twin Room
    • Stayed 1 night

    Bed lining had a slight smell as it would be old

    Location, Mc Donalds in the basement, sound proofing, parking, big room

    Stayed in July 2023

  • Reviewed: 3 July 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Comfort Family Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The noise from the motorway.

    Breakfast plenty of choice, McDonald's next door and plenty of eateries on site.

    Stayed in June 2023

  • Reviewed: 13 June 2023

    8.0
    Very good
    • Business trip
    • Group
    • Standard Twin Room
    • Stayed 1 night

    Short visit only 1 night but good place for relax during trip

    Stayed in June 2023

  • Reviewed: 31 May 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Junior Twin Suite with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    A little warm in the rooms next to the Autobahn and too loud to open the windows

    Clean and comfortable beds.

    Stayed in May 2023

  • Reviewed: 2 May 2023

    9.0
    It’s not just a moter way service area hotel
    • Leisure trip
    • Couple
    • Standard Family Twin Room
    • Stayed 1 night
    • Submitted via mobile

    just for people who are sensitive to the sound, we got a room facing to the moter way and heard some vans passing by. but it stopped before midnight. if you can not stand the sound, you may need to ask the opposite room.

    we arrived late but the stuff was very nice and asked the restaurant that we can still dine and it was still possible. The room was spacious and clean. They have a nice breakfast (included to the price) many choices and freshly made sunny side up. all together I was very surprised the quality and satisfied.

    Stayed in April 2023

  • Reviewed: 20 April 2023

    7.0
    Friendly staff, adiquate rooms, over zealous room service staff!
    • Leisure trip
    • Solo traveller
    • Standard Family Twin Room
    • Stayed 1 night
    • Submitted via mobile

    My room was next to the motorway. Even shutting the outside blinds didn't cut out the traffic noise. Pay the extra €5 to get the rooms on the other side. Got woken up by the housekeeping lady wanting to cleam my room despite the 'do not disturb' notice hanging on the door . At 08.10 when final checkout is 11.00 and I was told, no problems to stay until 12.00? Maybe she wanted to get home, I get that, but I'd paid for a hotel room, got in late and wanted to sleep! After a bad start when Servus Europe were superceded by Best Western and some of the new in place staff were unfriendly and rude, I am now happy to go back and stay as the staff, many of whom have changed, are pleasant and helpful. But if there is a 'do not disturb' notice on the door, please respect that!!

    Easy access, very helpful friendly staff now, not always been the case in the past. I felt welcome and valued.

    Stayed in April 2023

  • Reviewed: 9 March 2023

    9.0
    not easy to find location 😉
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    modern room and silent, even if close to the highway

    Stayed in March 2023

  • Reviewed: 23 February 2023

    8.0
    good value for money, excellent breakfast
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    close fro highway

    breakfast

    Stayed in February 2023

  • Reviewed: 9 February 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night

    With windows open it is very noisy

    Very close to the highway. Breakfast buffet was sufficient

    Stayed in January 2023

  • Reviewed: 5 February 2023

    8.0
    What a change, for the better!
    • Leisure trip
    • Solo traveller
    • Comfort Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Unlike last time I stayed here the staff were helpful and charming - particularly the young lady, Nicoletta? At reception.

    Stayed in February 2023

  • Reviewed: 9 January 2023

    7.0
    Not as good as before as a Servus Hotel!
    • Leisure trip
    • Solo traveller
    • Comfort Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The lady at reception spoke no English. A little unusual in an international chain. Also the older guy, glasses I took to be a manager was quite unpleasant when I asked the breakfast lady if their was an option of a hot breakfast. He interupted the conversation with 'no warm food, this isn't England where you get baked beans etc.' When I said I only wanted ham and eggs as I'd had there before, he still said 'no, I'v been here 4 yrs we never do that.' turned and walked off. I was annoyed with his attitude as last time I stayed, I had ham and eggs! A simple, 'I'm sorry, we don't do that now' would have been much nicer. Maybe the 'Best' in Best Western is an error!

    Room was sparse, but fine. As a comfort room not as good as I have had in the past. The Cz lady who serviced the breakfast was lovely, smiled a lot and very friendly as were the room cleaning staff.

    Stayed in January 2023

  • Reviewed: 29 December 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Little far from city centre

    Everything was great Specially the breakfast and MacDonald in the same building

    Stayed in December 2022

  • Reviewed: 27 October 2022

    9.0
    Superb
    • Business trip
    • Group
    • Standard Twin Room
    • Stayed 13 nights

    We had to enter Germany to get to the hotel

    - Cleanliness and arrangement of the room. - The reception Hall is very great. - The hotel employee Marcus was great, and Margherita the restaurant employee with her beautiful smile serving without getting bored.

    Stayed in October 2022

  • Reviewed: 15 August 2022

    8.0
    great stay
    • Leisure trip
    • Family with young children
    • Standard Family Twin Room
    • Stayed 1 night

    could directly share the location of the hotel in advance instead of us getting confused and later. Since the GPS is very confused in this area.

    1. Room : Comfort twin room facing the forest and no sound heard. 2. good breakfast. 3. Nice room worth the money 4. car parking available

    Stayed in August 2022

  • Reviewed: 21 July 2022

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    The rooms were very spacious and I was surprised by how good the window blocks the noise from the highway. I did not have any problems with noise. The beds are comfortable and it's a good place for a stop-over.

    Stayed in July 2022

  • Reviewed: 5 March 2022

    7.0
    room ok. no noise. but no breakfast buffet.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    you did not get what you paid for. :(

    We paid for breakfask - how ewer the restaurant was closed. We should have been told. so no morning buffet. :(

    Stayed in March 2022

  • Reviewed: 26 January 2022

    8.0
    Spacious room and close proximity to the motorway, ideal for continuing the travel on the next day.
    • Business trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It was way too hot in the room (in the winter time) around 25 degrees. Even after turning down the thermostat and opening the windows it would super fast get back to 25 again.

    Proximity to the motorway. Really good option for overnight stay while continuing travel the next day. Spacious room.

    Stayed in January 2022

Showing 1 – 25

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