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Reviews of smartHOTEL

Kirchplatz 2, 5632 Dorfgastein, Austria

#6 of 8 hotels in Dorfgastein

Guests' Choice

Review score

Based on 39 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.8

  • Location

    9.0

  • Facilities

    8.5

  • Staff

    9.1

  • Value for money

    8.6

  • Free WiFi

    9.6

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Showing 1 – 25

  • Reviewed: 20 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Small Comfort Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    the room furniture was old you have to pay extra if you are bringing a pet

    perfect location, right in the city center

    Stayed in January 2024

  • Reviewed: 29 December 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Small Comfort Double Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Dinner does not worth for the price 27e

    Stayed in December 2023

  • Reviewed: 18 August 2023

    9.0
    Spontaneuos, unforgettable stay on the way home from Dolomites - GrossGlockner road nearby
    • Leisure trip
    • Family with young children
    • Large Comfort Double Room with Balcony
    • Stayed 1 night

    The parking is not guaranteed and you can end up driving around in search of the spot by the street. The church bell tower neighbourhood can have its fans for the easy central location pointer;) and antagonists, for the daily 7AM rather loud concerts;)

    The hotel was offering a great price as compared to different places available nearby (mid-Aug'2023). We picked it for the 2+2 family Summer 2-day stay for the tour to the GrossGlockner High Alps Road and therefore the location was perfect. Two wow's! happened: one for the free nearby Aquapark (Solarbad Gastein) access coupons and the other one for the rich breakfasts with regional specialties. The staff were also very kind, helpful and communicative - thank you:) The room was well designed (I mean simple but nice looking, design-wise), had access to wooden balcony providing beautiful views to the area and was quite modern and clean - no flaws, rather standard +. Despite only 3 floors the hotel provides spacious elevator. There is water with citrus available free of charge for the thirsty guests, by the reception. Lobby and the restaurant design is really welcoming and favourable. There is wifi available but we had no time to take advantage of it - due to being hungry to walk around the village and dip into its aura. I saw ski-storage room for the Winter visits, too, and there was a spa facilities which we did not have a long enough stay to take advantage of - but they existed. Besides, beautiful and super-clean shared toilets on the underground floor.

    Stayed in August 2023

  • Reviewed: 13 June 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Small Comfort Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Awesome staff!

    Stayed in June 2023

  • Reviewed: 11 June 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Small Comfort Double Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    dinner was served in another place, not in the hotel at is was mentioned at the time we've made the reservation. the food was good, but we didn't have many options to choose from.

    the view

    Stayed in June 2023

  • Reviewed: 11 June 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Small Comfort Double Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    the fact that the dinner is served in another place, with few options to choose from

    cleaning and the view

    Stayed in June 2023

  • Reviewed: 30 May 2023

    9.0
    great location
    • Leisure trip
    • Family with young children
    • Large Comfort Double Room with Balcony
    • Stayed 1 night

    We'd appreciate if breakfast would start a bit earlier since we have early roaming toddlers and the coffee would have been of far better quality.

    lovely breakfast in a stunning room, hotel was easy to find on a beautiful location, nice and cosy room. We got the family suit for 4 people, it was enough for one night's sleep.. There's free parking around the corner of the hotel. The hotel cooperates with the local Thermal spa Felsentherme and you can buy discounted tickets, they even provide the towels for the spa :) Not bad at all

    Stayed in May 2023

  • Reviewed: 30 January 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 1 night

    Contemporary design works great in common areas, but is not ideal for the rooms. Very soft and low quality mattress.

    Nice location in the village centre, hotel is modern but still blends in well. Room was spotless clean. Great breakfast and very helpful staff.

    Stayed in January 2023

  • Reviewed: 10 September 2022

    9.0
    all together it was a pleasant stay I wish we could stay more
    • Leisure trip
    • Family with young children
    • Junior Suite with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    parking around the hotel is limited, but we just parked next to it and all was ok. my son had to sleep between us in the bed, he didn’t have a separate bed and I mentioned we are 3 in my booking but we were fine, we slept good.

    surrounding nature is beautiful, lovely little town. breakfast was excellent. place is clean, modern inside. mattress of the bed was very comfortable.

    Stayed in August 2022

  • Reviewed: 23 August 2022

    8.0
    it’s quite village
    • Leisure trip
    • Family with young children
    • Small Comfort Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    the view of the 3 room I reserved was a cemetery. the hotel was full no chance to change my rooms

    clean, free parking few steps to the hotel

    Stayed in July 2022

  • Reviewed: 8 May 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Small Comfort Double Room with Balcony
    • Stayed 3 nights

    nothing

    very modern room/hotel, breakfast spread was excellent, view of mountains, sauna

    Stayed in April 2022

  • Reviewed: 15 March 2022

    9.0
    The hotel was excellent with great staff! Really enjoyed our stay! Would definitely return!
    • Leisure trip
    • Group
    • Deluxe Double Room with Balcony
    • Stayed 5 nights

    Some of our group found the mattresses soft. I found the pillows big (but I “borrowed” a smaller one from the sauna room). The showers open right into the room so make sure you are in a room together with someone you are comfortable with because you have to leave the shower either naked or in a towel. There are no towel holders or hooks close to the shower. Unfortunate that there is no pool. Also no billiard table or air hockey or other things for bigger kids (at least this way they went to bed relatively early).

    The rooms were modern and clean. Good sized with extra chairs and table. Staff was excellent - friendly and helpful. No staff complained to us even though we were a big group and our kids took mattresses into other rooms to sleep together! The staff was very accomodating in the dining room as well, making us up 2 big tables and dealing with all our special needs! All the while with smiling faces! Terrific! Breakfast was delicious with many different things to eat: cereals, fruit, cold cuts, eggs (both scrambled and hard/soft boiled...one day sunny side up as well), bacon, a selection of buns bread and croissants, jams,etc. Dinner was good as well with soup, salad, cheeses and dessert besides the main dish. The sauna and relax room were nice as well.

    Stayed in March 2022

  • Reviewed: 17 January 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Hotel is located very close to ski lift (6-7 minutes by foot or just 2 minutes by local village bus which goes every 15 minutes), they provide rich breakfast with real Italian coffee, sauna and infrared cabin is included in accommodation rate which gives full relaxation after skiing. Modern and stylish design of the rooms and hotel in light colours with bright accents let to feel energised and powerful. Helpful and charming personnel ready to assist with every quest requests. Highly recommended to visit and feel Austrian hospitality.

    Stayed in January 2024

  • Reviewed: 5 August 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The most beautiful place, a corner of heaven, everything superlative, staff, cleanliness, absolutely everything was extraordinary. We will return here soon, it is a magnificent landscape. The hosts are super welcoming and kind. I highly recommend.7 stars plus

    Stayed in August 2023

  • Reviewed: 4 August 2022

    10
    Perfekt
    • Leisure trip
    • Family with young children
    • Small Comfort Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Alles war top!

    Stayed in August 2022

  • Reviewed: 1 August 2022

    10
    Friendly staff! Very clean hotel... :)
    • Leisure trip
    • Solo traveller
    • Small Comfort Double Room with Balcony
    • Stayed 2 nights

    Nothing.

    The staff of the hotel are very friendly. We arrived earlier than the check in time and we were allowed to check in earlier. The hotel and the room are very clean. Variety of breakfast offering is excellent. Dorfgastein is a small but very pretty village. Lots of dining choices and close to most of Gastein attraction! Overall, an excellent stay!!

    Stayed in July 2022

  • Reviewed: 30 July 2022

    10
    Exceptional
    • Leisure trip
    • Group
    • Small Comfort Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    No a/c in the room

    The lady by the reception she was super helpful and attentive. Breakfast one of the best!!

    Stayed in July 2022

  • Reviewed: 26 July 2022

    10
    a definite return to place - staff offered to put on the sauna for us and we enjoyed a pleasant couple of hours
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    everything great !

    beautifully presented and very attentive and friendly staff with nice restaurant attached in lovely village just below the mountains with ski lifts open in Summer for breathtaking walks over 2000 metres high

    Stayed in July 2022

  • Reviewed: 18 July 2022

    10
    Modern, friendy with superb bike storage
    • Leisure trip
    • Solo traveller
    • Small Comfort Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    super clean and modern. the staff were very friendly and the cycle storage room was exceptional with lots of sockets to charge your e-bike.

    Stayed in July 2022

  • Reviewed: 13 March 2022

    10
    Amazing place to stay
    • Leisure trip
    • People with friends
    • Large Comfort Double Room with Balcony
    • Stayed 7 nights
    • Submitted via mobile

    Only thing is always same breakfast, no changes in menu there. But there is still a lot of options for breakfast.

    Amazing value for price ratio. Clean, enough space, good location (close to the bus station to go to other villages for skiing). Dinner was amazing. Cool thing is sauna, to relax after skiing

    Stayed in March 2022

  • Reviewed: 23 February 2022

    6.0
    It was good to travel after pandemic again, so everything seemed bright and good anyhow :)
    • Leisure trip
    • Group
    • Junior Suite with Balcony
    • Stayed 7 nights

    The meal - breakfast and dinner was politely saying very very "scarce and simple". And some dishes - I wondered if chef had any cooking education. Maybe understandable with pandemic and personell change, but I would suggest to skip dinner and rather dine in across the street pizzeria.

    The room was quite ok, but i would question "smart" shower which is opening directly into the room - strange design and not very convenient.

    Stayed in February 2022

  • Reviewed: 16 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Small Comfort Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2024

  • Reviewed: 5 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2024

  • Reviewed: 5 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Balcony
    • Stayed 4 nights

    There are no comments available for this review

    Stayed in February 2024

Showing 1 – 25

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