11457 Chester Road, Sharonville, OH 45246, United States
#11 of 15 hotels in Sharonville
Guests' ChoiceBased on 355 hotel reviews
4.9Cleanliness
5.6
Comfort
5.8
Location
7.2
Facilities
5.6
Staff
6.8
Value for money
5.9
Free WiFi
5.7
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End of dialog contentReviewed: 25 April 2024
Kirk
United Statescomfort/clean
price
Stayed in April 2024
Reviewed: 1 April 2024
Kristin
United StatesThe drain in the tub didn't work, no clean towels when we checked in
Stayed in March 2024
Reviewed: 25 March 2024
Searria
United StatesThe room was a bit dirty. The beds were clean but the bathroom door didn't open all the way, and the bathroom door knob was broken. There were splatter marks on the walls in various places and so much dust and cobwebs.
It was decently priced, and the hotel was conveniently next to the convention center, so we didn't need to drive, which was super nice. The staff was super nice and got our reservation figured out. They were very helpful.
Stayed in March 2024
Reviewed: 4 January 2024
Linda
United StatesToilet leaking the whole time. The Tub had air leaking around the seal of faucet and caused the bathroom to freeze literally had to close the door of bathroom to keep room warm. Not to mention the door to room was not seal.
Location of the property! The fact that there was closet space.
Stayed in December 2023
Reviewed: 2 December 2023
Nnaemeka
United StatesNothing
Easy access
Stayed in September 2023
Reviewed: 20 September 2023
Shanta
United StatesNo Communication ,the rooms only get cleaned every two weeks that’s not good can’t get get towels or wash clothes can’t get cleaning supplies to clean the room your self but just wait them weeks for them too come to do it , Booked my room and booking on this site messed my reservation up cause y’all had a glitch that took my money and didn’t pay them and every time they swipe my card it said declined so I had to show them where booking.com took my money out my account for reservation here and now the charge me more money cause of this not good at all no courtesy for customers cause of this there system glitch no nothing at all y’all can do better than what y’all doing
Stayed in September 2023
Reviewed: 29 July 2023
Saurabh
CanadaThe towels were unclean and had hairs logged within.
Location was the only good thing.
Stayed in July 2023
Reviewed: 19 May 2023
Lesllie
United StatesDidn't get my room cleaned and never got clean towels didn't have a shower curtain
Rose the front desk clerk
Stayed in May 2023
Reviewed: 3 May 2023
Christopher
United StatesPoor cleaning
The location and surrounding facilities
Stayed in April 2023
Reviewed: 1 April 2023
Ben
United StatesVery thin blanket/comforter, no remote to the TV, not sure about week days, but we were there F-Sun & there's a night club in front of/next to the property where the music resonates through the hotel until late hours.
Close to the convention center & free parking, so we were able to walk. Full fridge to keep beverages and food cold.
Stayed in March 2023
Reviewed: 22 March 2023
Arthur
United Statesnot maintain well
price
Stayed in March 2023
Reviewed: 5 January 2023
Douglas
United Statesroom heater did not work, was promised by desk clerk some would come to fix but did not, luckily room stayed warm enough anyway. was also told wifi was going to be fixed soon, did not work entire time there.
overall comfortable room, full size fridge and microwave, clean, quiet location,
Stayed in January 2023
Reviewed: 7 November 2022
Smith
United StatesI didn't like the fact that I was put right next to a night club. It was extremely loud on the weekends until about 3-4 in the morning. One of the rooms I was staying in had a leak above my room. Within an hour the ceiling starting falling. Water was everywhere. I had to move all of my things in the middle of the night into a new room. This new room smelled so bad and had roaches in it. I paid way to much money to stay in crap. The staff was not helpful and the manager was very rude about the entire situation.
There wasn't really much too like. It was a disaster from the moment I checked in.
Stayed in November 2022
Reviewed: 21 July 2022
Patricia
United Kingdomthey took another $175.92 off my dollar account because they you had not payed them, when I payed the $50 .00 security deposit I got the $50.00 back but not the $175.92 it had come off my dollar account when questioned they said it had not I had already paid for the hotel in the uk I even showed them when it had come off, my account which was 3rd november 2021 before I left so where is my $175.92
Stayed in June 2022
Reviewed: 11 July 2022
Beth11587
United StatesThe building was older and does need updating. We didn't like that there was no soap in the bathroom or in the kitchette. There was not a trash can in the room besides the bathroom. The fact that we was in the same building with other that are living there regularly.
We liked that it was in a convenient location and the doors were located on the outside of the building. Liked that it had a full size fridge and stove. That there was a security guard on the property 24/7.
Stayed in July 2022
Reviewed: 5 July 2022
Marqita
United StatesThe tub wasn't clean
Stayed in July 2022
Reviewed: 7 June 2022
Mullen
United StatesStore or nothing else I'm short walking distance. Wish tv came in clear and remote and there were more channels
Stayed in June 2022
Reviewed: 29 May 2022
Dominique
United Statesit was stained
the bed were soft
Stayed in May 2022
Reviewed: 7 May 2022
Mike
United StatesI'm still waiting on my $50 deposit to me credited to my Visa card then we'll do a new review...
Like the amenities and customer service except for
Stayed in May 2022
Reviewed: 17 April 2022
Kevin
United StatesThe price
The proximity to work and stores and a bus stop.
Stayed in April 2022
Reviewed: 5 March 2022
Mike
United StatesI had no bath towel when I went to take a shower when I got up the first morning at 2 in the morning
Stayed in March 2022
Reviewed: 17 February 2022
Armani
United Statesfirst room was so dirty and had wholes in the bathroom floor
Stayed in February 2022
Reviewed: 16 February 2022
Donna'
United StatesNot clean enough loud music from guest room from 9pm to 3am
Staff was nice room was nice size could've been a little more clean an loud music at 3am from another room wasn't good but had a nice time
Stayed in February 2022
Reviewed: 28 December 2021
Shawn
United StatesFelt like I was a meal itching and bugs
The room was not clean at all and there were roaches in the room
Stayed in December 2021
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