excellent breakfast, location of the hotel.

Stayed in March 2024

Nothing all was good

Location, staff and breakfast.

Stayed in April 2024

What I did not like: The hotel is situated next to a major train line and station and if you desire a breeze like me, opening the windows will ensure that you will not rest if you are sensitive to noise. / Some reviewers shy away from this topic, but the bathroom tissue was like sanding paper. / The hotel is extremely busy and has only one elevator. Be ready to wait for a long while at times. or use the stairs. I am physically challenged, so that was not an option for me. / The morning coffee was unfortunately available from a machine and just did not have a kick. / Finally, the price was a bit high for this time of the season, including the parking, but for transients like us, it was acceptable.

We recently stayed at Imlauer for night with the family. GOOGLE maps took us direct to the hotel with no issues. Checking in was a breeze, the room was clean and quaint and prepared for our arrival. Unloading is available in the loading zone in front of the hotel and their parking lots, just around the corner. The hotel is situated a short walk to Mirabell Gardens and Palace and about fifteen minutes to the Getreidegasse shopping area. There are several restaurants nearby, but the in-house hotel was great for local cuisine. The breakfast in the same location as the restaurant had a great variety and was plentyful. What I liked: The service was incredible. / The ever-present Brigitte, the front desk clerk was amazing with her ability to serve multiple individuals concurrently. She keept calm and professional when overrun by 25-30 individuals after exiting tour buses, all expecting immediate assistance. It was fascinating to watch as she kindly assisted everyone with a smile and in multiple languages. / The restaurant staff was in typical Austrian fashion friendly, expedient and professional. / The buffet was always stocked or immediately re-stocked by the cooking staff, never allowing anything to be missed. There are also no complaints about the quality and plentiness of food provided.

Stayed in March 2024

Nothing actually

Everything about the hotel was ok.

Stayed in March 2024

Nothing

Everything was fine.

Stayed in March 2024

Room - we were traveling as a family with 3 adults and 5 yr old and the hotel worked with us to make sure our 2 rooms were next to each other. Breakfast - Amazing selection and excellent service. Very attentive staff and focused on details. Old School customer service which so many hotels are lacking now a days. Well done Dinner - we arrived early evening and decided to have dinner in the hotel dining room... Best decision we could have made as the food and service were top notch. So much so that we decided to hustle back after an action packed day of site seeing in time to have one more opportunity for having another dinner in the same.

Stayed in March 2024

Good breakfast. Close to train. can walk to city center.

Stayed in February 2024

Nothing

Good sized rooms and bathrooms.

Stayed in February 2024

The restaurant was too crowded and we had to wait long to get a table

Staff was super friendly and helpful. Location was perfect!

Stayed in February 2024

very noisy with window open

location was excellent staff very helpful check in very efficient room clean and well equipped

Stayed in December 2023

Central location. Familyroom big enough for four for one night. Staff were friendly and helpful. Good breakfast.

Stayed in February 2024

Wasn’t very clean

Good breakfast, great tub

Stayed in February 2024

The room as a little small (but was the cheapest option), but for 1 night stay was great.

Complimentary water in the fridge, great location, late check in, helpful staff

Stayed in February 2024

The car park was too expensive. 20€ per night.....

Spacious rooms, location and a nice breakfast

Stayed in February 2024

Even though our room was a good size I personally didn’t like staying in the bottom floor it felt dungeon like.

Very friendly Nice Big rooms Clean Comfortable Quite central 😃

Stayed in February 2024

Bad smell in the bathroom during the stay from the sink. Noise from the nearby train line with a direct windows view, even though I asked for a quiet room.

Stayed in February 2024

I stayed at a 'superior room' . It was only superior by m2. They probably cleaned that room about a month ago and left it because there was dust everywhere. I couldn't step on the floor without shoes. Even bed sheets were dusty. More amenities would be nice, like a pair of hotel slippers.

Everthing at breakfast was fresh and delicious. Location is good, easy walk distance to center, next to main train station. Staff was friendly and helpful. Best thing about this hotel is their restaurant downstairs. I had a delicious dinner with my friends.

Stayed in February 2024

Room was too hot, poor air conditioning we moved rooms

Breakfast was ok, location at little further from old town than we would have liked

Stayed in February 2024

Room was small for 2 people with luggage.

Cleanliness, bar, location.

Stayed in January 2024

Nothing

Good location

Stayed in January 2024

Bathroom too small

Great location, restaurants and room

Stayed in December 2023

Nice hotel in good location between train station and old town.

Stayed in December 2023

Close to the old town.

Stayed in December 2023

Signage not showing it was the property we were looking for

Very nice

Stayed in December 2023