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Reviews of Urban Stay Salzburg City

Rainerstraße 11, 5020 Salzburg, Austria

#122 of 127 hotels in Salzburg

Guests' Choice

Review score

Based on 333 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.5

  • Location

    8.8

  • Facilities

    7.0

  • Staff

    8.2

  • Value for money

    7.4

  • Free WiFi

    8.6

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Showing 151 – 175

  • Reviewed: 14 November 2022

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Too pricey for what you get.

    Stayed in October 2022

  • Reviewed: 26 October 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel room was exactly what I needed and easy to find (even for me). And it was within walking distance of the main attractions!

    Stayed in October 2022

  • Reviewed: 21 October 2022

    1.0
    horrible
    • Leisure trip
    • Couple
    • Small Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    the room was too old and not clean. they did not change towels daily. the windows couldn’t work and the room was too cold and noisy. the building was smelling so bad and the beds were not comfortable. the photos of the room looked nicer but the reality was horrible.

    location was fine.

    Stayed in October 2022

  • Reviewed: 12 October 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast was good. Nice variety.

    Stayed in September 2022

  • Reviewed: 3 October 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Small Twin Room
    • Stayed 1 night
    • Submitted via mobile

    very accommodating

    Stayed in October 2022

  • Reviewed: 2 October 2022

    1.0
    service and cleanliness not impressed
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    service, facilities and cleanliness not satisfied.

    just location close to the main train station

    Stayed in September 2022

  • Reviewed: 27 September 2022

    5.0
    Good for 1 night stay
    • Leisure trip
    • Couple
    • Small Twin Room
    • Stayed 1 night
    • Submitted via mobile

    To take a shower with hot water was impossible because there is no hot water. The registration works only from 7 am till 1:30 pm.

    The hotel is near railway station and close to the center of the city.

    Stayed in September 2022

  • Reviewed: 25 September 2022

    10
    perfect
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    nothing

    convenient location

    Stayed in September 2022

  • Reviewed: 22 September 2022

    4.0
    if "minimal effort" were a hotel concept it would look like this
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    very limited staff availability. rooms are very minimal.

    Stayed in September 2022

  • Reviewed: 21 September 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Are many cons on the reviews but for us as a couple, the room was very nice and comfortable. We didn’t had any problems and also the urban transport is very close. We had chilly weather so the room temperature was very good.

    Stayed in September 2022

  • Reviewed: 14 September 2022

    9.0
    Worth a stay and reasonably priced.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    To be honest , i can't really fault the place. The locations great and the staff were friendly. The only downside (if you like to watch TV) is that the TV in my room only played audio channels. However, there's lots to do and see in Salzburg. I didn't go there to watch TV.

    Reception closes early and i arrived late afternoon. However, the hotel sends you a key code, as the front door is locked. You just type in the pin number and your key drops out. (Its a vending machine for keys!) Great idea, ive never seen anything like it before.

    Stayed in September 2022

  • Reviewed: 13 September 2022

    10
    Good value stay in Salzburg
    • Leisure trip
    • Couple
    • Small Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No lift - might be a problem for some. No breakfast facilities - might be a problem for some.

    Very good value and close to centre (20 mins walk). Parking available just outside door (book for €15) basic room but comfy beds, clean, spacious. Window well insulated against traffic noise. Nice bathroom. Near station so fast food outlets nearby. Receptionist very kind and friendly.

    Stayed in September 2022

  • Reviewed: 11 August 2022

    9.0
    Good location, central, with parking space included. The room is spacious, comfortable, clean.
    • Business trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night

    The upholstery of the seats is not very clean.

    The location is very good, central, with parking space included, which is great. The rooms are large, luxurious, with vintage furniture.

    Stayed in August 2022

  • Reviewed: 2 August 2022

    9.0
    great value hotel great location
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    I am traveling with my parents. carry the luggage to 2nd floor was a bit hard.

    great location. it’s 10 mins walk from HBF. To all the attractions is also all walking distance.

    Stayed in August 2022

  • Reviewed: 2 August 2022

    9.0
    Superb
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 1 night

    The accomodation is next to busy road, so when we had open window at night it was quite noisy.

    It was really easy to find, there were a lot of free parking places (no fees) on weekends around the accomodation. The room was really big for 3 persons, just the bathroom was very small.

    Stayed in June 2022

  • Reviewed: 21 July 2022

    1.0
    wasted money!!!
    • Business trip
    • Group
    • Small Twin Room
    • Stayed 1 night

    It was a real pain to stay at this hotel. My room was very small. The window faces the street so got warm by the day. In the evening it was very stuffy that it was impossible to breathe. Also there was a terrible noise from the street: transport and cars during the day, trains at night (there is a train station nearby) and cars. The bed was on wheels so it was moving all the time. And the worst - bugs. They bit me all night long, and in the morning there were traces of blood on my bed sheets and my friend's. When I pushed the bed aside, I saw some powder that was on the carpet under the bed. The smell from this powder was also unpleasant. I didn't sleep all night (!!!!), the reception didn't work from 3 p.m. and all night. I wrote three e-mails to the administrator asking to change the room but got no reply. When I asked in the morning why nobody reacted, the Lady at the reception was surprised and dissatisfied. As a result, 80 euros tossed down the drain, the inability to sleep at night, stuffiness, hum, and bloody legs as a result of bites. I don't understand how booking can recommend such hotels.

    Stayed in July 2022

  • Reviewed: 17 July 2022

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Good location, price and attention

    Stayed in July 2022

  • Reviewed: 7 July 2022

    9.0
    Peaceful
    • Business trip
    • Group
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    No breakfast

    Location

    Stayed in July 2022

  • Reviewed: 3 July 2022

    4.0
    Disappointing
    • Leisure trip
    • People with friends
    • Small Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very uncomfortable to stay in due to the overwhelming feeling of dirtiness.

    Stayed in July 2022

  • Reviewed: 3 July 2022

    9.0
    Excellent location, helpful staff and good communication through the booking and check in process
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night

    N/A

    All went well, from checking in early until checking out. Stayed one night only but we were very satisfied with the location and prior communications.

    Stayed in June 2022

  • Reviewed: 27 June 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing!

    Great value for money, friendly staff, clean and great location!

    Stayed in June 2022

  • Reviewed: 14 June 2022

    2.0
    2/10
    • Leisure trip
    • Couple
    • Small Twin Room
    • Stayed 1 night
    • Submitted via mobile

    the cleaning was poor, theres no breakfast. no air condition. also s bit pricy.

    the location is good and close to the hbf

    Stayed in June 2022

  • Reviewed: 1 June 2022

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Small Twin Room
    • Stayed 2 nights

    very loud due to the traffic outside

    nice room, big enough; good to reach the city center

    Stayed in May 2022

  • Reviewed: 29 May 2022

    9.0
    Superb
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    nothing

    location to the centre

    Stayed in May 2022

  • Reviewed: 24 May 2022

    9.0
    Enjoyed very much
    • Leisure trip
    • Family with young children
    • Small Twin Room
    • Stayed 1 night

    Lots of stairs.

    Great location. Nice room. Clean.

    Stayed in May 2022

Showing 151 – 175

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