1917 - 1921 Gold Coast Hwy, Burleigh Heads, Burleigh Heads, 4220 Gold Coast, Australia
#86 of 121 hotels in Gold Coast
Guests' ChoiceBased on 445 hotel reviews
7.6Cleanliness
7.7
Comfort
7.8
Location
8.9
Facilities
7.8
Staff
8.6
Value for money
7.7
Free WiFi
8.8
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End of dialog contentReviewed: 15 January 2024
Nicole
AustraliaStaff were never in office. We ran out of bin bags and toilet paper couldn’t ever find anyone
Pool was good
Stayed in January 2024
Reviewed: 14 January 2024
Janet
New ZealandThe stairs there was no lift and we were put on the third floor we are in our seventies and we had to get our luggage up and down the stairs and we were constantly going up and down all day this is not a relaxing holiday. It was also very noisy.
N/a
Stayed in January 2024
Reviewed: 10 January 2024
Sonya
AustraliaDidnt like the only bathroom located in the bedroom. There were inconsistencies with kitchenware. 3 forks 1 plastic fork 1 teatowel no dishwashing liquid.
Liked the pool and bbq facilities.
Stayed in January 2024
Reviewed: 28 December 2023
Gordon
AustraliaBed uncomfortable. Window in fixed open position allowing rain in during storm
Adequate space
Stayed in December 2023
Reviewed: 27 December 2023
Kim
AustraliaDusty and unclean kitchen. We had to wash everything before use, including bench tops, plates, glassware and pots and pans. Very old apartment which could be updated. Bathroom was dirty with mold and cobwebs, but was usable. Paid a ridiculous amount of money for 4 nights, just because it was Christmas, but well located for where we needed to be.
The location was good for access to the beach and walking distance to the supermarket and pubs. The swimming pool was a pleasant feature and served its purpose when we had the grandchildren visit.
Stayed in December 2023
Reviewed: 17 December 2023
David
AustraliaOld. Tired. Not really clean. Equipment in the apartments need a refresh (pedestal fan was rusty, vacuum cleaner died on me, kettle was also on the way out), kitchen was not well equipped. No tissues provided and no cleaning sponges to clean up, but we are expected to fully clean up before check out. No airconditioning in the bedroom. Maybe I'm spoilt?
Self contained apartments are always better than hotel style rooms. Pool with spa is fantastic. Location is good too, close to Burleigh but not too close.
Stayed in December 2023
Reviewed: 14 December 2023
Caleb
AustraliaThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 8 December 2023
Niall
AustraliaGreat location, from the apartment to the pool.
Stayed in November 2023
Reviewed: 4 December 2023
Jessica
AustraliaHow poor the communication was between myself and the owner. I asked on booking for a porta cot because my 1 year old won’t sleep anywhere else, got there and there was no cot. So emailed and they got back to me on my last day there saying it’s too late for a cot, was fuming. They never sent andy emails regarding a cot or I would have seen it. I don’t recommend this place for family or peope with a lot of luggage because it’s stairs and makes it hard lugging up your stuff. Not very clean overall the room, had a yucky smell about it all. Also there was a older lady that made herself known as “the local” and kept asking how long we staying and how many kids” just 100 questions I felt I shouldn’t have needed to answer
Liked the pool and the location
Stayed in December 2023
Reviewed: 4 December 2023
Kelli
AustraliaJust that main room didn’t have aircon so had to leave door open to get lounge room aircon flow through
The atmosphere was lovely and cozy. Nice and cool from all the greenery, which was great because of how hot it was! Great view from top row beach side :)
Stayed in December 2023
Reviewed: 22 November 2023
Connor
AustraliaRoom was completely different to what was advertised. Kitchen and bathroom was very dated and in poor condition. There was mould in the shower. The room is right next to the Gold Coast highway and traffic noise was very bad - we had to go buy earplugs so we could sleep
Well located
Stayed in November 2023
Reviewed: 15 November 2023
Aishah
AustraliaNoisy traffic all night plus a resident
Unit & manager
Stayed in November 2023
Reviewed: 8 November 2023
Joan
AustraliaPool was great. Location to beach good. Staff helpful and helped us with luggage.
Stayed in November 2023
Reviewed: 16 October 2023
Shona
AustraliaDirty Carpets, dirty cutlery and drawers, everything in the cupboards were unclean. The rug was so stained and filthy I rolled it up can’t believe it was in there. Cut off socks on the chairs. Worn and dated. No access to staff so no new towels. I called a number to report the issues I was advised to send a email which I did ,no response.
Location
Stayed in October 2023
Reviewed: 10 October 2023
Samantha
AustraliaThe Bed was Terrible and the room had a mouldy smell
Location
Stayed in August 2023
Reviewed: 1 October 2023
Sheree
AustraliaRen was extremely helpful with my hooking and anything I needed during my stay
Stayed in September 2023
Reviewed: 25 September 2023
Oleksandr
AustraliaDirty and not fresh furniture
Location, pool
Stayed in August 2023
Reviewed: 15 September 2023
Brooke
AustraliaNo elevators lol 😂 (hubby carrying everything up stairs)
Humble and Close to everything. Great price, staff were lovely
Stayed in August 2023
Reviewed: 14 September 2023
Thomas
AustraliaNothing.
Great place to stay, convenient to everything & very relaxed.
Stayed in September 2023
Reviewed: 6 September 2023
Tandya
AustraliaBig rooms and bathroom with full kitchen
Stayed in September 2023
Reviewed: 5 September 2023
Daiane
AustraliaApartments are a bit old and some sections are a bit dirty but it doesn’t bother me.
I have been staying in this property for a few times. The location is perfect right next to the beach. Pool is heated and really nice and the vibe is super cool too.
Stayed in September 2023
Reviewed: 17 August 2023
Susan
AustraliaIt’s a little tired but great value for money
Pool looked fine but it was raining and a little cool to use it
Stayed in August 2023
Reviewed: 8 August 2023
Raymond
Australiaroom needs dehumidifier smelt muskey no bathroom exhaust fan
Stayed in August 2023
Reviewed: 7 August 2023
Graham
AustraliaThe room was very old, the shower was full of mould, the bed was very uncomfortable
Locality was excellent
Stayed in August 2023
Reviewed: 4 August 2023
Tehan
AustraliaCondition of accom. Carpet filthy, oven should be thrown out, mould in bathroom, dust everywhere especially lamp in bedroom was coated in dust . Asthmatic sufferer and this made stay even more uncomfortable. Smell of apartment was atrocious on arrival
Stayed in July 2023
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