249 Turbot Street, Brisbane CBD, 4000 Brisbane, Australia
#50 of 145 hotels in Brisbane
Guests' ChoiceBased on 934 hotel reviews
8.3Cleanliness
8.8
Comfort
8.9
Location
9.2
Facilities
8.6
Staff
9.1
Value for money
7.7
Free WiFi
7.7
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End of dialog contentReviewed: 10 August 2022
Cheryl
AustraliaI liked having 2 beds. You can choose to really stretch out. I loved the window view over city and Anzac park. The relaxing chair and lamp were a nice touch! I would like to be notified of any special offers you have coming up please!
Stayed in August 2022
Reviewed: 10 August 2022
Andrew
AustraliaThe Hotel is pretty old now and to be honest could do with a decent modern renovation. While everything is nice and clean it just feels outdated and not the style of Sofitel i would expect
Cleanliness, and staff were excellent and helpful. Location was perfect for a CBD stay.
Stayed in August 2022
Reviewed: 7 August 2022
Jenny
AustraliaRubbish in our bin on arrival
Excellent location for train and city. Excellent customer service. Really comfortable bed and pillows. I'd stay again.
Stayed in August 2022
Reviewed: 6 August 2022
Amal
AustraliaThe location was very convenient
Stayed in August 2022
Reviewed: 31 July 2022
Arnott
Australiathe small room service menu for overnight
breakfast and the pillows
Stayed in July 2022
Reviewed: 26 July 2022
Joan
AustraliaConvenient location and cosy room. Bed was super big and comfy
Stayed in July 2022
Reviewed: 19 July 2022
Jessica
AustraliaHair in one of the drawers. Shower over bath. Only 2 towels provided for 3 of us and forgotten bath mat
Beautiful hotel, lovely staff, great facilities
Stayed in July 2022
Reviewed: 17 July 2022
Chris
AustraliaNo dining room service after about 9pm on Saturday night. Limited Room Service menu. Pillows too soft. No cutlery in the room.
Didn’t have breakfast. Liked the attitude and helpfulness of the staff.
Stayed in July 2022
Reviewed: 15 July 2022
Steve
AustraliaThe bathtub in our Junior Suite was small and low - not very inviting for an adult.
Wonderful service and an enjoyable stay. The staff were all very friendly. Comfortable bed and excellent location, good sized suite and overall we were very happy at the hotel. The day spa was a highlight!
Stayed in July 2022
Reviewed: 14 July 2022
Blanche
AustraliaService was slow, I know it was busy
Hotel was lovely, walking distance to everything
Stayed in July 2022
Reviewed: 13 July 2022
She2106
United KingdomRoom could do with a spruce up.
Breakfast was super! Swimming pool was heated.
Stayed in June 2022
Reviewed: 6 July 2022
Cheree
New ZealandOne day the room was not cleaned but they were good the other days
Great buffet breakfast with lots of variety and limitless cafe coffee
Stayed in July 2022
Reviewed: 5 July 2022
Saleh
Australiain room late night menu didn’t made the bed
Stayed in July 2022
Reviewed: 30 June 2022
Sarah
AustraliaApart from having a black coffee, everything was wonderful.
Staff and room we're excellent. Could use some long life milk in the kitchenette for the coffee facilities though.
Stayed in June 2022
Reviewed: 26 June 2022
Emily
Australiavery dated rooms - especially for the price . car parking so overpriced
Room service fast and delicious. always rooms available
Stayed in June 2022
Reviewed: 17 June 2022
Tina
Australianothing
both good, may be all day menu can add some light soup, such as chicken corn soup?
Stayed in June 2022
Reviewed: 16 June 2022
Carolyn
AustraliaDouble beds were a bit small for 2 x adults & 1 x child. Bathroom only had 2 x towels even though we booked for 3 x guests.
Easy access to public transport to get to the Gabba. St Kilda football team were also staying at the hotel.
Stayed in June 2022
Reviewed: 12 June 2022
Caroline
AustraliaGreat breakfast buffet. Quick Room Service.
Stayed in June 2022
Reviewed: 12 June 2022
Ettore
Australiaconvenient
Stayed in April 2022
Reviewed: 12 June 2022
Doug
Australiasmall bath shower
bar and restaurant great rooms very nice and clean
Stayed in June 2022
Reviewed: 8 June 2022
Judy
AustraliaThe bathroom is pretty dated. The fire alarm went off in the middle of the night but there was a smoker customer's fault, the hotel did not do anything wrong.
Great location and good size room.
Stayed in April 2022
Reviewed: 6 June 2022
Alicia
AustraliaOur room wasn't available when we first tried to check in, and we never received the call we were offered to let us know when it became available
Always book this hotel for the super convenient location and ultra comfy beds! Breakfast - always enjoyable, though my partner found the eggs too sloppy and a few of the items available could have been fresher
Stayed in May 2022
Reviewed: 5 June 2022
Rebecca
Australiait’s just the little things when paying a lot of money for a night. there were no tissues in the tissue holder and the free to air tv channels didn’t work. just things that you expect shouldn’t be an issue or things that are overlooked actually makes a difference to your stay. The room itself was also a tad run down and I think when it’s $369 a night, quality and attention to detail needs to be a bit better
great location and staff were very polite.
Stayed in June 2022
Reviewed: 3 June 2022
Samantha
AustraliaThe room service was just okay.. reheated potatoes and separated sauce on the fish wasn’t great.
The staff were helpful, the room was comfortable and the location was central.
Stayed in June 2022
Reviewed: 1 June 2022
Wa
AustraliaGlass and cup should be properly clean, still have coffee stained and glass - milk stain. There were no slippers for such high rated hotel. Milk was opened by last guess and not changed/replaced. Air condition control is difficult to set to desire reading. Should regular check and maintain rails etc, screw is half way out. Complimentary internet was only limited to 24 hours. TV is rather small for the room and limited to turning angle.
Comfort and spacious. Quite location, right about central train station with direct internal access. Staffs are friendly and helpful. Free upgrade to King room.
Stayed in May 2022
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