249 Turbot Street, Brisbane CBD, 4000 Brisbane, Australia
#49 of 142 hotels in Brisbane
Guests' ChoiceBased on 943 hotel reviews
8.3Cleanliness
8.8
Comfort
8.9
Location
9.2
Facilities
8.6
Staff
9.1
Value for money
7.7
Free WiFi
7.7
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End of dialog contentReviewed: 5 May 2024
Helen
AustraliaBeds were really comfortable and the dinner buffet was amazing. Seafood everywhere
Stayed in May 2024
Reviewed: 28 April 2024
Julie
AustraliaThere was only a bath and you had to step in to it for a shower
Location
Stayed in April 2024
Reviewed: 26 April 2024
Peter
AustraliaNothing
Great check in … the staff member was from Susan and she was funny and efficient . Like the location . Also like the slightly dated room with shower controls simple and light switches simple … I stay in so many hotels where I can’t figure out the light switches or the shower controls .
Stayed in April 2024
Reviewed: 26 April 2024
Dixon
AustraliaCould have had soup for breakfast at that wasn't an option. Bathtub in room was a bit small so didn't end up using it.
Lovely hotel with excellent facilities. Staff were very nice at check in and when we had our buffet breakfast. Best location at Central station. The view in the elevator was amazing.
Stayed in April 2024
Reviewed: 22 April 2024
Jeanette
AustraliaThe atmosphere is so nice, and the staff are so helpful and caring.
Stayed in April 2024
Reviewed: 14 April 2024
Nat
AustraliaThe TV in the club lounge absolutely killed the ambience and detracted from the beautiful sunset we were all trying to enjoy
The beds, linen Me fluffy towels are amazing
Stayed in April 2024
Reviewed: 11 April 2024
Robyn
AustraliaBeing deaf customers, we were disappointed that the TV in the room wasn't able to provide captions for us despite efforts to press all the buttons on the remote control. Could be the fact that the TV was operated by the hotel only and needs to be mindful of including deaf and hard-of-hearing people.
Comfortable beds and excellent service from staff. We particularly enjoyed dining in the Suzette restaurant, being spoilt with choices from the buffet table. The room was very clean and spacious to our liking.
Stayed in April 2024
Reviewed: 7 April 2024
Tania
AustraliaWe were lacking a supply of body lotion. I wonder if some thought might be given to offering larger robes, too, as not all would be able to enjoy them based on the size we experienced. Unfortunately ,we didn’t sleep well or were able to relax, due to a noisy bunch of Cowboys Rugby players having some fun until approx 4.00am the following morning!
Th beds were comfortable and most welcome after a long day traveling. It was clean and compact.
Stayed in March 2024
Reviewed: 7 April 2024
Marie
AustraliaBreakfast took a while to arrive. But they were very busy.
So easy to get to. Just get off at central station, Brisbane and you are there. Taxis are so easy to call. They are there in seconds.
Stayed in April 2024
Reviewed: 1 April 2024
Jumana
AustraliaThat the pool amenities were unavailable especially when 15% surcharges applied.
Stayed in April 2024
Reviewed: 31 March 2024
Sanaa
AustraliaNo Balcony s??
The room was a good size with a beautiful view of the City. The breakfast buffet was great with a generous selection.
Stayed in March 2024
Reviewed: 15 March 2024
Peter
AustraliaThere is not enough fresh air in the rooms.
I love to stay at your hotel when I'm visiting Brisbane.
Stayed in March 2024
Reviewed: 14 March 2024
Kay
AustraliaUnfortunately, the breakfast area was rather overcrowded.
The check-in process was smooth, the lounge area in the foyer was nice with a good range of drinks and snacks. The room was pleasant and the bed very comfortable.
Stayed in March 2024
Reviewed: 13 March 2024
Julie
Australiavery little
location and comfort
Stayed in March 2024
Reviewed: 7 March 2024
Heath
AustraliaThere was no disabled toilet facility
We enjoyed a fabulous and very fresh seafood tower in the restaurant.
Stayed in March 2024
Reviewed: 5 March 2024
Wayne
AustraliaRoom - a little dated and musky smell Breakfast - because I was alone they kept placing me in between other tables which was uncomfortable. I asked for a window seat and was told they were not open for another 23 minutes. eventually had to move myself (twice in four days)
Stayed in March 2024
Reviewed: 4 March 2024
Carlyn
New ZealandCheck in person very rude. When I declined an offer to join Accor, she became quite aggressive. My husband and I were Accor members but since he passed away I hvnt travelled so much.
Very central, have stayed many times
Stayed in February 2024
Reviewed: 24 February 2024
Manteufel
AustraliaParking was a disaster on the first night as I had to park across the road
Stayed in February 2024
Reviewed: 11 February 2024
Magali
AustraliaPaying for parking
Stayed in February 2024
Reviewed: 4 February 2024
Sally
AustraliaI was disappointed no one told us before our stay that the smorgasbord was closed
Stayed in February 2024
Reviewed: 31 January 2024
Sarah
AustraliaLarge suite with comfortable bed Excellent buffet breakfast Staff were polite and very helpful
Stayed in January 2024
Reviewed: 21 January 2024
Sharon
SingaporeNo USB port in room.
Stayed in December 2023
Reviewed: 21 January 2024
Raelene
AustraliaNil
Central location, right above central station
Stayed in January 2024
Reviewed: 16 January 2024
Neville
AustraliaOrdinary bar service. Long time to get served. A bit unfriendly too. Also asked a male staff member if there was room for dinner in restaurant and he was quite unhelpful, and did not observe some other older patrons looking around for some help.
Bed was great. Check in service was great. Breakfast was excellent.
Stayed in January 2024
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