18-26 Cannon Street, 4870 Cairns, Australia
#29 of 73 hotels in Cairns
Guests' ChoiceBased on 6962 hotel reviews
8.0Cleanliness
8.3
Comfort
8.2
Location
8.0
Facilities
8.3
Staff
8.8
Value for money
8.5
Free WiFi
6.5
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End of dialog contentReviewed: 30 April 2024
Kevin
AustraliaNice place, good swimming pool, bar and restaurant .
Stayed in April 2024
Reviewed: 30 April 2024
Luke
AustraliaLimited parking around near back rooms and shower overflowed onto bathroom floor. Very minor details. Didn’t hinder the stay.
Friendly staff. Room cleaned. Location to everything was good
Stayed in April 2024
Reviewed: 30 April 2024
Isis
MalaysiaThat therr was No shuttle service to town Or rental bikes Rooms needed a lamp or night like A drying rack would be handy for wet athers and towels
Multiple pools Guests services for after check out
Stayed in April 2024
Reviewed: 29 April 2024
Lara
AustraliaOur shower was not good, not enough pressure, it was terrible to wash hair after activities in water. The fire alarm activated during the night, I called the reception and they said it is normal to happen... Very weird, but the staff was friendly.
The place is beautiful, with a lot of nature. I felt a good vibe for families, even though I was with friends. The breakfast we had (waffles) was good, great portion for value and delicious. And the parking lot has a lot of space, very good.
Stayed in April 2024
Reviewed: 29 April 2024
Kathy
United StatesTiny room.
Need transportation to get to food or to get to any activities. Looks like a fantastic place for kids or just to chill. Great looking pool. Had kids movies on their little poolside beach at night. Poolside restaurant/Bar looks like fun. We were just there for an overnight before cruise so didn't get much use from facilities. Room clean. Bed comfortable.
Stayed in April 2024
Reviewed: 29 April 2024
Kerri
AustraliaNothing.
Clean & comfortable family unit. Good location. Tropical gardens & lagoon pools. Cafe & bar next to main pool. Onsite carpark. Friendly & helpful staff.
Stayed in April 2024
Reviewed: 29 April 2024
Jennifer
FranceLocation was a little far of the downtown.
The variety of restaurants/cafe inside the resort. The room was big and the pool we used was cute. Staff was very welcoming. The reception open all day was practical.
Stayed in April 2024
Reviewed: 29 April 2024
Leah
United KingdomA drive from Cairns, would need a car.
Spacious, facilities, the food at the bar, happy hour
Stayed in April 2024
Reviewed: 29 April 2024
Jim
Australiastaffs
Stayed in April 2024
Reviewed: 28 April 2024
Allyson
AustraliaLong walk out to the car. But you get use to it.
Great place to rest your head. Clean comfortable and great shower. 👍
Stayed in April 2024
Reviewed: 28 April 2024
K
AustraliaYou need a couple of hooks in shower/ bathroom to hang bathers. First night no sleep loud neighbours with joining room and then alarm went off at 4am to evacuate the building causing stress. After moving room it was super quiet and great.
Simple great food. Staff were next level lovely. Helped me with surprise set up for folks room that made for a great family trip.
Stayed in April 2024
Reviewed: 27 April 2024
Julie
AustraliaI saw a rat run through the bar /swimming area. Understandable they are everywhere. Parking is a little difficult.
The room The area Great family outing
Stayed in April 2024
Reviewed: 27 April 2024
Kristy
AustraliaNo hot water in our room
Family friendly
Stayed in April 2024
Reviewed: 27 April 2024
Alison
AustraliaBigger towels, drinking water provided
Everything there-pools, bar, restaurant. Comfortable room. Great experience
Stayed in April 2024
Reviewed: 26 April 2024
Kylie
AustraliaAmenities and staff
Stayed in April 2024
Reviewed: 26 April 2024
Akhil
AustraliaThere should be some type slide for people to take there luggage to first floor stay
The property lot of activities even if we did not go outside we could enjoy staying and roaming around the resort
Stayed in April 2024
Reviewed: 25 April 2024
Yvonne
AustraliaVery natural, lots of lovely trees. Nice to see some beautiful birds. Great pool. Good restaurants. Great value for money.
Stayed in April 2024
Reviewed: 25 April 2024
Danielle
AustraliaI stayed two nights and had restless sleep both nights. There was always someone walking or talking at silly hours of the night going past my room. Tuesday night was particularly bad with someone laughing very loudly and sounded like a small party happe. It went till 930pm. Did not feel safe and probably won't come back to stay.
Room was super clean and comfortable. Cafe and mama's had amazing food.
Stayed in April 2024
Reviewed: 25 April 2024
Larnach
AustraliaNo gripes, Waa all good
The atmosphere is really friendly
Stayed in April 2024
Reviewed: 24 April 2024
Tamás
HungaryLocation is not the best, not so many things around but if you rent a car you can manage easily.
Staff was really friendly, room was clean and comfy. Pools are looking good but we didn't use them (i was ill during the holiday)
Stayed in April 2024
Reviewed: 23 April 2024
Erika
United StatesThe WiFi was very strange, and does not work very well. I had to connect my devices near the reception, then it would also work in my room, but I had to walk to the reception for every device. Also, multiple laundry machines were dirty (due to previous guests abusing it), but nobody came to clean it at least throughout the day, so it limited the available machines.
It is a fun place with multiple pools, friendly staff, and most amenities available on site.
Stayed in March 2024
Reviewed: 23 April 2024
Erin
AustraliaStrong chlorine in pools. Need more pasta options in Pizza/Pasta restaurant.
Has all of the facilities within the resort.
Stayed in April 2024
Reviewed: 23 April 2024
Yamei
AustraliaHouse keeping, disturbed us early in the morning while we were still checked in, when checkout time was 10am. Abit annoying, made us feel like we had to checkout early, despite checking in late at night the day before from a late flight with my kids.
Comfortable , and the resort has everything you need in one place. Love it, always have come here.
Stayed in April 2024
Reviewed: 23 April 2024
Wayne
AustraliaRooms had a feel of old motel ie shape and size. Very clean. Bathroom was great with shower spotless and no water leaks. Getting a park could be a little problematic at times
Great facilities. 3 pools and lots of common areas. There are 3 restaurants on site albeit not all operational during our stay. We enjoyed the poolside restaurant and bar area. Nice place to relax. Staff very helpful.
Stayed in March 2024
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