1 William Street, 3000 Melbourne, Australia
#64 of 205 hotels in Melbourne
Guests' ChoiceBased on 3786 hotel reviews
8.6Cleanliness
9.0
Comfort
9.1
Location
9.3
Facilities
8.5
Staff
9.2
Value for money
8.6
Free WiFi
7.9
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End of dialog contentReviewed: 3 May 2024
Roger
AustraliaAll good nice hotel good facilities comfortable
Stayed in April 2024
Reviewed: 2 May 2024
John
AustraliaPlenty to choose. Great location.
Stayed in May 2024
Reviewed: 2 May 2024
Michelle
AustraliaExcellent central location, comfortable, spacious rooms, lovely Yarra river view, great value
Stayed in February 2024
Reviewed: 2 May 2024
Amee
AustraliaThe hash browns at brekkie were super rubbery.
The staff were amazing! Nothing was too much trouble, from a pen and paper to charging my phone, everything was done efficiently and with a smile. It was clean, fresh and ready. They had also organised a lovely welcome note celebrating our anniversary, and a complimentary bottle of bubbles!
Stayed in April 2024
Reviewed: 2 May 2024
Ruth
AustraliaPool water could have been a little warmer.
Very well appointed 1 bedroom apartment about a 10 minute walk from Flinders Street Station. Welcoming reception staff. Compact bathroom with shower recess. TV in bedroom and lounge room. Full stove and medium size fridge plus washing machine. Large heated indoor swimming pool. Very comfortable stay. Serviced daily.
Stayed in April 2024
Reviewed: 2 May 2024
Damian
AustraliaModern perfect for us
Stayed in April 2024
Reviewed: 1 May 2024
Michael
AustraliaNothing at all.
Great central quiet location, close to everything.
Stayed in March 2024
Reviewed: 1 May 2024
Garry
United Kingdomnothing
staff, room, facilities.
Stayed in March 2024
Reviewed: 30 April 2024
James
AustraliaStayed on the river side and trains were a little noisy
Location and parking were very good.
Stayed in April 2024
Reviewed: 29 April 2024
Ross
AustraliaReally comfortable bed
Stayed in March 2024
Reviewed: 29 April 2024
Naomi
IndonesiaInternet was average and often not stable in the room and there was no free internet at the lobby
Super friendly and efficient staff, very strategically located, spacious livingroom kitchen area with Fully equiped kitchen
Stayed in April 2024
Reviewed: 29 April 2024
Joshua
AustraliaNothing to dislike. Parking would cost extra and I’m not sure how close it is. But if using public transport or taxis this is a great location.
Clean and new (or recently renovated) rooms. Very helpful staff, 24 hour reception. Not far from trains and trams.
Stayed in April 2024
Reviewed: 29 April 2024
Venkata
AustraliaCar parking is very narrow and low height. Caution: If you are travelling with medium to large SUV and If your boot opens up. It hits the ceiling.
Excellent location, friendly staff.
Stayed in April 2024
Reviewed: 29 April 2024
Eugene
AustraliaParking Cleanliness Easy to get to Location
Stayed in April 2024
Reviewed: 28 April 2024
Leanne
AustraliaLovely and helpful staff. Streamlined booking, check in and out. Comfortable and a great spot in Melbourne
Stayed in April 2024
Reviewed: 28 April 2024
Kumari
AustraliaLocation, amenities, comfortable bed, great staff
Stayed in April 2024
Reviewed: 28 April 2024
Karen
AustraliaNothing
Everything
Stayed in April 2024
Reviewed: 28 April 2024
Nikita
AustraliaOnly down fall was we got a late checkout (12pm) & we had a house keeping come in just after 9am and a second one at about 11. Kind of defeated the purpose of getting a late checkout.
Extremely good location, close to crown, the aquarium & plenty of restaurants. Also a short walk from dfo. We were lucky enough to get an upgrade on our room, which had incredible views.
Stayed in April 2024
Reviewed: 28 April 2024
Marianne
AustraliaI asked them to confirm the price for parking but they couldn't. If you cannot confirm the price remove it from your site as it's false advertising. I didn't like the way they messaged me to see if there was anything I would like and then didn't respond until after I left the hotel. I also don't think I should wait so long for my deposit to be returned. It was about 3 weeks.
The room was nice
Stayed in March 2024
Reviewed: 27 April 2024
Emerson
AustraliaN/A
Everything was better than my expectations, everything was good, no single thing was a hindrance.
Stayed in April 2024
Reviewed: 26 April 2024
Kealii
AustraliaThe shower door was broken, but still usable!
Very helpful staff, lovely room, clean, great view. Could see the fire show from our river front room which was awesome. 8min walk to Degraves for brekky. 6min to train station. Perfect location!
Stayed in April 2024
Reviewed: 26 April 2024
Blairy
AustraliaNothing
The staff were very attentive to our needs and were always bright and bubble. Room was very clean and tidy. Locario was fantastic and easy to get too
Stayed in April 2024
Reviewed: 26 April 2024
Terry
New ZealandBooking.com let us down. After booking the property at the advertised price we were sent a confirmation email three hours later with the price having increased by 15%. I Immediately messaged booking.com and they asked me for a copy of the screenshot of the booking. The only problem with that was there was no way to send a screenshot in their messaging service as they did not allow attachments and they do not have an advertised email that I could reply to. I communicated the issue immediately with the hotel and spoke to them when we arrived and they promised me that they would get on to booking.com. when I checked out I found that I had been actually charged the higher amount and I took it up with the manager of the Clarion Suites, Mr Michael Gibbs and he was very sympathetic. Their communications with booking.com had gone unanswered as well. Although it was not his problem he took it upon himself to refund us the difference in the cost between the quoted price and the charged price. We're grateful to Michael and the team at Clarion suites for handling what could have been a difficult situation with honor.
Very well located.
Stayed in April 2024
Reviewed: 25 April 2024
Gwyn
United KingdomTrain noise! Flinders St station is very busy for 20 out of 24 hours. Better glazing may help to reduce noise. Not much storage space for clothes- ok for a very short stay, but not much good for longer stays.
Outstanding, friendly reception staff. Spacious, well-equipped apartment, well-presented and very clean
Stayed in April 2024
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