10 York Street, 7250 Launceston, Australia
#28 of 36 hotels in Launceston
Guests' ChoiceBased on 699 hotel reviews
7.7Cleanliness
8.2
Comfort
8.1
Location
8.4
Facilities
7.7
Staff
9.0
Value for money
8.3
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 6 February 2024
Peter
AustraliaSome of the items you normally expect to see in a hotel room, such as coat hangers, crockery and cutlery, were not there but they were always readily available from reception.
The room was larger than I expected and spotlessly clean. The hotel was almost full but still very quiet and relaxing. The duty manager was particularly helpful.
Stayed in February 2024
Reviewed: 6 February 2024
Dylan
AustraliaRoom slightly dusty in parts.
location was great. Room was a good size. Staff were very helpful.
Stayed in February 2024
Reviewed: 4 February 2024
Peter
AustraliaSide of hill
Confortable
Stayed in February 2024
Reviewed: 31 January 2024
Peter
United KingdomThe rooms were not well cleaned. The bathroom was clean, but the taps and shower were not well maintained. We needed to move a bed to find a missing personal item, and it was clear that under the beds was not cleaned regularly.
The size of the room was excellent. The location was central to the CBD.
Stayed in January 2024
Reviewed: 30 January 2024
Donna
AustraliaThere was noise from people next door to me until 2:00 am. You could hear every toilet flush, showers. Not sound proof. No lift to excess 3rd floor and no offer for assistance. Room charges were priced different and overcharged some guests and others got it for cheaper.
Stayed in January 2024
Reviewed: 27 January 2024
Carol
CanadaSteep hill
Large room Great view Extras- chocolates on pillow, coffee maker microwave, frig..
Stayed in January 2024
Reviewed: 26 January 2024
Marita
AustraliaI would have liked a toaster in the room.
Loved the location and the views, even from the ground floor.
Stayed in January 2024
Reviewed: 26 January 2024
Michael
AustraliaClose to town
Stayed in January 2024
Reviewed: 24 January 2024
Chris
AustraliaThe bathroom faced the main road which didn't have much privacy.
Fantastic central location. Comfortable room and amenities. Friendly staff.
Stayed in January 2024
Reviewed: 22 January 2024
Terry
AustraliaAll the above
Stayed in January 2024
Reviewed: 21 January 2024
Sandeep
IndiaA divider between the single and queen bed would have been great.
Location in Launceston was excellent. Perfect for 1 day sleep over.
Stayed in January 2024
Reviewed: 16 January 2024
Rachael
AustraliaLarge room. Comfy beds. Close to everything
Stayed in January 2024
Reviewed: 15 January 2024
Meliah
AustraliaWater temperature in the shower
Location and friendly staff. Nothing was too much trouble. Excellent block out blinds!!
Stayed in January 2024
Reviewed: 15 January 2024
Olena
AustraliaAngle parking and no toaster
Great location, bathroom facilities
Stayed in January 2024
Reviewed: 14 January 2024
Garry
AustraliaHaving bathroom entry through kitchen bit strange.
Good location, clean, adequate for what we needed.
Stayed in January 2024
Reviewed: 12 January 2024
Manuela
GermanyNothing
Everything was perfect. Very helpful and friendly staff.
Stayed in December 2023
Reviewed: 12 January 2024
Claire
AustraliaWell they didn’t have my room ready at 5pm when I checked in. I got my key, walked half of my bags up some stairs and opened a door on a room that hadn’t been cleaned then walked back to reception to find out what’s going on. I got given a different room as all the house keepers had gone, which I had to change the next day to my original room, annoying somewhat although they did take my bags across during the day whilst I was out at work. The parking is a nuisance - it’s all across a steep hill. Now sure how that passed planning but, I’m glad I didn’t have a trailer.
Price was good
Stayed in December 2023
Reviewed: 11 January 2024
Van
AustraliaDriveway access.
Location
Stayed in December 2023
Reviewed: 11 January 2024
Andreena
AustraliaBeds were not very comfortable.
The gentleman at the desk was very friendly and helpful. The room was clean and had a nice view.
Stayed in January 2024
Reviewed: 9 January 2024
Emily
AustraliaBit of noise early morning, late evening but not too bad
Room was spacious and had everything we needed for a couple of days Super friendly staff :-)
Stayed in January 2024
Reviewed: 5 January 2024
John
AustraliaNothing
Close to everything good price for room
Stayed in January 2024
Reviewed: 5 January 2024
Julie
AustraliaGreat location- clean and amazing views from the windows
Stayed in January 2024
Reviewed: 4 January 2024
Lee
AustraliaThe pillows are terrible and bed was a tad hard
Convenience and location was brilliant
Stayed in January 2024
Reviewed: 3 January 2024
Fenix
United KingdomWiFi in my room (#5) was very week and virtually unusable.
Good size and comfy room. A couple of minutes walk to the centre with many good options. Very friends staff (Paul)!
Stayed in January 2024
Reviewed: 2 January 2024
Helen
Australiahilly parking area; stairs;
Welcoming Reception Staff; easy check in; very clean; great location;
Stayed in January 2024
Bern, Switzerland
Scheffau am Wilden Kaiser, Austria
Dublin, Ireland
Odesa, Ukraine
Jericoacoara, Brazil
Gemona del Friuli, Italy
Tilcara, Argentina
Amadores, Spain
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content