Provide a shaver in the room. Otherwise, no issues

Not applicable

Stayed in April 2024

The breakfast team seemed a little understaffed, we felt a little like we were inconveniencing them. Breakfast itself was delicious.

We loved our stay. Beautiful hotel with lovely rooms and kind and a welcoming front desk team. Love the location too, a perfect base for exploring!

Stayed in April 2024

Sensational !!! Amazing rooms , spacious , comfortable just loved it.

Stayed in March 2024

Shower over bath

Nice facilities and location, great staff and good sized room

Stayed in March 2024

Everything was very good

Clean Great service

Stayed in April 2024

The shower was a bit hard to get into the spa for a shower and the shower head sprayed water up to the roof 😬

The bed was very comfy

Stayed in March 2024

Parking

Helpful staff, clean and spacious & v comfortable bed!

Stayed in March 2024

We couldn’t work out how to control the temperature and the light near the kitchen. Perhaps something we missed.

Upon arrival we were warmly greeted by friendly staff and received a glass of champagne. We stayed for 2 nights for our anniversary and we got a knock on our door with a special card saying congratulations, small complimentary treats and 2 small bottles of wine. How wonderful is that 🥰

Stayed in March 2024

the shower leaked water onto the floor a bit which could be a little dangerous. the chromecast feature wasn't working at all on the TV. It would be great if there were more details about the bathroom on the listing for the room when booking, the main reason we picked the como in south yarra rather than going into the city was for the bath.

room was a great size, very clean, had a decent-sized tub, and the shower pressure was amazing. We loved that the TV swivelled to the bed.

Stayed in March 2024

Cleaning not to highest standard, understaffed, had to consistently request sugar and coffee in room to be replenished. Rooms are looking quite old and tired. Bathtub discoloured and stained. Shower was in bathtub with very high sides. Not suitable for elderly people. Had to request room with walk in shower for my mother. Floor tiles dangerously slippery in bathrooms. Almost no drawer storage in room, had to keep my clothes in my suitcase. Can’t open windows in the room and had to keep curtains closed day and night as other rooms looked directly in to the bed which made it feel very claustrophobic.

Convenient location, friendly and helpful staff.

Stayed in March 2024

We stayed here for Taylor Swift and upon check in, the whole experience was great. They accommodated our early check-in & the whole place was really nice. Highly recommend.

Stayed in February 2024

There's no food/room service at 2am. I went to Taylor Swift concert. I got back to our room at 1-2am, i was hungry. I asked if I could order food to our room. According to staff at the reception, there's no kitchen at 1am in the morning.

Oh God, the bed is divine. The room is pristine clean. The staff are genuinely helpful and friendly.

Stayed in February 2024

The shortnest of our stay, would have enjoyed a month there. !!

As first visit to Melbourne everything was brilliant , hotel , staff, location. Our family recommended the hotel as they also were staying there. Four couples in all and it was amazing. We had a wedding in Camberwell so very convenient for us. I would personally like to mention a very happy, warm staff member who attended our room and looked after us with out exception.........Marisol......a lovely Chilean lady, I hope that I have spelt her name correctly. Beautiful.

Stayed in March 2024

No Luggage ramp from reception to elevators made getting to room tricky… and lamps next to bed were really weak and gave poor light. Other than that room was excellent!

Been before, like the space and style, staff were great, S Yarra is handy for City and relatives in the suburbs, good restaurants and transport.

Stayed in March 2024

Staff didn’t replace items as the were used Always?

I love everything about this room!

Stayed in March 2024

The parking situation is a sticking point personally. Limited space available onsite, it's outside, and close to $50 a night, some parks are not suitable for larger vehicles (I drive a HiLux). Alternative parking is a public parking lot thats just down the road, it too is a bit expensive and I personally don't like the idea of leaving my vehicle there. But each to their own preference.

First time staying at the Como, it was great. Lovely rooms, so much more than I expected. Staff were lovely, parking is convenient although it's good to keep in mind that parking at the location is limited and outside, essentially a first in best dressed. Wish I'd had the time to enjoy the restaurant and the other facilities such as the pool and gym.

Stayed in February 2024

I am always disappointed when hotels don't provide Australian-made bathroom products. It is an important branding choice. The bathrobes and slippers weren't very nice either.

We chose it for the location in bustling South Yarra. The hotel is clean and comfortable. The staff were friendly and helpful, especially the housekeeping people who went out of their way. The pool was wonderful too.

Stayed in February 2024

Front desk night staff for check in made me wait 30 min and yet I paid fully before, plus took double payment

Amazing room

Stayed in March 2024

Friendly staff and lovely amenities. We felt very welcome. Thank you for everything.

Stayed in February 2024

A little old in some areas but very well maintained

Location of this hotel is second to none !!

Stayed in February 2024

Breakfast, the hot selection limited. Please vegan options

Stayed in February 2024

AC didn't work

Spa bath

Stayed in February 2024

Disappointed they had no bar facilities.

The staff were extremely helpful and accommodating. We arrived early after 2 days of travel and they made sure we got our room early.

Stayed in January 2024

Nothing was a problem

Stayed in February 2024