Bolton Avenue and Great Eastern Highway, Burswood, 6100 Perth, Australia
#37 of 96 hotels in Perth
Guests' ChoiceBased on 4004 hotel reviews
8.1Cleanliness
8.7
Comfort
8.8
Location
8.8
Facilities
8.5
Staff
8.6
Value for money
7.4
Free WiFi
7.6
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End of dialog contentReviewed: 25 January 2024
Suzanne
United KingdomBuffet breakfast table inside hot & bright!
60th birthday mini break with family including children. Loved fun around the pool, poolside food, drinks & service great!
Stayed in January 2024
Reviewed: 23 January 2024
Leilani
AustraliaUnpack and relax
Easy access to the theater
Stayed in January 2024
Reviewed: 22 January 2024
Wendy-bellette
AustraliaDining
Room
Stayed in December 2023
Reviewed: 21 January 2024
Jing
Australiawished that the extra bed wasn't an extra $80. so we didn't avail it. also no invoice was emailed to me at pag_ibig2008@yahoo.com as expected. may I have it please. thank you
loved the view from our spacious room, bed was comfy and big sized. breakfast buffet was excellent! delicious and so many choices. We enjoyed the pool and the vibe around it. we wished we could've stayed another night to make the most of it. my hubby and son liked the gym.
Stayed in January 2024
Reviewed: 21 January 2024
Crystal
AustraliaProcessing and service times were slow
Location
Stayed in January 2024
Reviewed: 20 January 2024
Anne
AustraliaClean rooms staff friendly enough but checkin queue the counter was u dermanned or staff just chatting amongst themselves. For the price paid expe Ted coffee machine in room.
Stayed in January 2024
Reviewed: 17 January 2024
Lorraine
AustraliaI was a bit disappointed there was no bubble bath to put in the tub. I was hoping to have a lovely bubble bath.
The room was lovely! I especially liked that there was still a bit of a view from the bath tub. Great positioning of the tv, loved that we could watch tv from the bed. Food was amazing and the chefs were so helpful in explaining what was gluten free.
Stayed in January 2024
Reviewed: 15 January 2024
Sean
AustraliaThe room AC temp was set, Saturday night was very hot and we could not get the room to cool down enough to have a good sleep
Pool & amenities
Stayed in January 2024
Reviewed: 14 January 2024
Giula
AustraliaHigh fees for room service & rollaway bed. Very noisy in the evenings, loud music from the foyer comes into the room until 10pm.
The pool is great, though needs more regular cleaning with beer cans and serviettes ending up in the water.
Stayed in January 2024
Reviewed: 13 January 2024
Lynette
SingaporePoor/slow bell service upon checkout. We waited for 20 minutes and ended up DIY. Subpar efforts to be eco-friendly: Does not provide any complimentary water upon arrival in the room, no water fountain near the rooms but you can bring your own bottle to the bar downstairs for FOC refills or pay for $15-20 Acqua Panna. Should provide at least a reasonable water vessel in the room. Still uses a variety of paper packaging for bathroom amenities (eg one box each item - toothbrush, vanity kit, shower cap, etc)
Location
Stayed in January 2024
Reviewed: 12 January 2024
Kat
AustraliaRude bar man in TWR
Pool
Stayed in January 2024
Reviewed: 11 January 2024
Ross
Australiawish i could order coffee from barista before 7am in line with international hotel standards. Carpet in lifts, rooms and foyers need steam clean - unclean for 5 star resort
great facilities
Stayed in January 2024
Reviewed: 10 January 2024
Timothy
AustraliaThe lady at the front desk said we could see the Mozart experience anytime til 8pm. We booked tickets a for 3pm but when she said that we decided to go at 7.20 and it was closed. So we missed out and wasted money. Maybe the front desk shouldn’t advise on things they don’t really know about. But the property itself is great.
Love staying at crown Metropol or towers. Beds are so comfortable!
Stayed in December 2023
Reviewed: 9 January 2024
Ovans
AustraliaGetting charged for mini bar items that we never used, it was fixed up in the end.
The location
Stayed in November 2023
Reviewed: 9 January 2024
Mike
AustraliaThe usual
The usual
Stayed in November 2023
Reviewed: 8 January 2024
Eriko
ThailandKids really enjoyed the big pool and slider. There was a shuttle bus from the nearest station, so wa could easily move around.
Stayed in January 2024
Reviewed: 8 January 2024
Melody
AustraliaI think the breakfast cost at the Atrium for guests is extremely expensive. Trying to get sun lounges round the pool was really difficult.
Bedrooms were very good and beds were really comfty. We had adjoining rooms with the kids which worked out really well.
Stayed in January 2024
Reviewed: 6 January 2024
Deanne
AustraliaDirty tiles, windows were dusty and curtains couldn't retract,
Great location. The bed was super comfortable.
Stayed in January 2024
Reviewed: 6 January 2024
Renae
AustraliaThought the room was a bit dirty, could see cup rings on tables and the bathroom was dusty on lights. Thought $6 for delivery of room service was a bit steep. Also waited till after our show to have dinner at Merrywell but wasn't allowed to dur to having my 11 year old daughter with me on a Thursday night during school holidays.
The upgrade to pool view room, good customer service and quick at check in. Convenience to the Crown theatre for &juliet
Stayed in January 2024
Reviewed: 6 January 2024
Robin
Australianoisy
The pool
Stayed in December 2023
Reviewed: 6 January 2024
Christine
AustraliaFacilities were great - gym and pool
Stayed in December 2023
Reviewed: 5 January 2024
John
AustraliaParking on arrival could not park the car to book in
All good and enjoyable
Stayed in January 2024
Reviewed: 5 January 2024
Gill
AustraliaThe room was warm & we couldn’t turn down the A/C Any further
Stayed in January 2024
Reviewed: 4 January 2024
Renee
AustraliaRoom Was very hot. Aircon wasn’t great. Quite an uncomfortable sleep.
Stayed in January 2024
Reviewed: 1 January 2024
Thelma
AustraliaA bit noisy at night
The vie
Stayed in January 2024
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