1 - 5 Spencer Street, 3008 Melbourne, Australia
#76 of 205 hotels in Melbourne
Guests' ChoiceBased on 4942 hotel reviews
8.4Cleanliness
8.9
Comfort
9.0
Location
9.3
Facilities
8.6
Staff
9.0
Value for money
8.0
Free WiFi
8.6
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End of dialog contentReviewed: 3 May 2024
Valerie
PhilippinesBroken elevator to the lobby, slow water refilling station
Near to all
Stayed in May 2024
Reviewed: 3 May 2024
Karen
AustraliaRoad works. Not your doing.
Close to attractions.
Stayed in April 2024
Reviewed: 1 May 2024
James
AustraliaBed was a bit hard and the light under the bathroom vanity could not be turned off which stayed lit all night
the friendly nature of staff, amazing restaurants that were able seat 30 of us for a post wedding breakfast
Stayed in April 2024
Reviewed: 30 April 2024
Anna
AustraliaOur room service dishes stayed outside our room door for nearly 48 hours. There was quite a bit of noise from roadworks and construction.
Nice room and the beds were pretty comfy. ended up needing two separate beds in the one room and they accommodated that fine. Close to the Casino
Stayed in April 2024
Reviewed: 29 April 2024
Geoffrey
Australianone
location and facilities
Stayed in April 2024
Reviewed: 29 April 2024
Geoffrey
AustraliaDinner menu was limited and wine very expensive. Building and renovations hid the actual hotel entry
Good size room and facilities, dining staff very good and friendly
Stayed in April 2024
Reviewed: 29 April 2024
4
AustraliaLift was out of order. Our cases were heavy going up the stairs
Location, early check in was available.
Stayed in April 2024
Reviewed: 29 April 2024
Jeff
Australiathe street lift access was not working during our stay.
The Hotel Location is excellent, the dining was very nice and the staff are very helpful and kind. The room was nice and tidy and spacious.
Stayed in April 2024
Reviewed: 28 April 2024
Ben
AustraliaBreakfast area very crowded Lack of Foxtel Pool pretty ordinary Decor dated
Location.
Stayed in April 2024
Reviewed: 24 April 2024
David
New ZealandThe lift system. Can’t see the signage inside the lifts , needs to be made easy for older people who use the lift & have poor eye sight Thought the Restuarant food could be better for dinner .
Bed very comfortable, Room very nice , but a bit small
Stayed in April 2024
Reviewed: 18 April 2024
Rochelle
Sri LankaThe bed was very comfortable and the breakfast was very good
Stayed in April 2024
Reviewed: 16 April 2024
Joshua
AustraliaNothing
Great location and friendly staff. Access to casino and shopping super close. Great buffet breakfast.
Stayed in April 2024
Reviewed: 15 April 2024
Cale
AustraliaLocation was central to everything. Bed was extremely comfy. Views of the city/ river from our room were excellent. Staff were happy to help in any way they could.
Stayed in April 2024
Reviewed: 14 April 2024
Carolyn
AustraliaNothing
Central to everything we wanted to see and do
Stayed in April 2024
Reviewed: 13 April 2024
Ray
AustraliaA misleading sign pointing to ‘Crowne Plaza Acess’ sent me through a dirty and noisy building site. When I mentioned this to the concierge, it was quite clear they couldn’t give a damn. Two other times I asked a concierge for help or directions, their attitude was unimpressive. It seemed they were more interested in looking important than helping the paying guests.
The counter staff were wonderful and very kindly let me check in quite early. The room was lovely with a beautiful view of the river. The bedding was especially comfortable and the room was well cleaned.
Stayed in March 2024
Reviewed: 12 April 2024
Ramazan
AustraliaClose to everywhere in city 🌆
Stayed in April 2024
Reviewed: 12 April 2024
John
South AfricaDinner menu not great
Room very comfortable and generous breakfasts. Views over River stunning
Stayed in April 2024
Reviewed: 12 April 2024
Carolyn
AustraliaThe bathroom door is glass and doesn’t close properly.
Staff were wonderful, Beds and view terrific, breakfast terrific
Stayed in April 2024
Reviewed: 11 April 2024
Bec
AustraliaLeaving 😆
Lovely hotel, great proximity to walk around everywhere. Amazing view of the river
Stayed in April 2024
Reviewed: 11 April 2024
Steven
AustraliaNothing
Was a trouble free stay
Stayed in April 2024
Reviewed: 7 April 2024
Zoe
AustraliaI didn't like that there was no bottled water in the room. There was no sound proofing from the bathroom to the rest of the room ( you could hear everything!).
I liked the comfy bed and how clean and new things were.
Stayed in April 2024
Reviewed: 6 April 2024
Ratnaja
AustraliaBetter coffee shop, spa facilities not available
Location and view
Stayed in April 2024
Reviewed: 5 April 2024
Kathryn
AustraliaThe light in bathroom under vanity that could not be turned off and bathroom door was not a full door so light was annoying at night.
Location great spot for good price, lovely river view.
Stayed in April 2024
Reviewed: 3 April 2024
Cwtw91
AustraliaAir conditioning seemed to turn it-self off during the night & a couple of bottles of water in the fridge would be handy.
Great location, comfortable bed, really good breakfast buffet, fun kids room, excellent staff, handy bar & cafe on-site.
Stayed in April 2024
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