Parking $20 per day. The free parking on offer was too far away from our room to carry everything. Previously before the upgrades parking was free for the mecure. For $500 for two nights parking should be included or at least significantly reduced. Such a rip off when rooms annd buildings are so run down

Close to the event we were going to

Stayed in April 2024

The new pool area was closed for maintenance but we were not notified prior to booking . There was a fan running in the room at maximum speed , the switch had been covered by a bed board leaving it not possible to turn off . The pictures of the room showed multiple pillows on the beds and nice bed decor but the room only had one pillow on each bed . The pool that was open had a lot of leaves in it . Water service was noisy when the room above showered . Shower was tired and overall room tired . Parking was not free for in the compound

Central location

Stayed in April 2024

price

room

Stayed in April 2024

Disappointing to not be informed in advance that the new pool is not open. May have changed our plans

Location

Stayed in April 2024

I paid $587 for a room for one night in the pool villa for my partners birthday.. the room came without a washing machine and dryer ? Having to walk back and forth to the laundry room and pay $5 per load of washing after spending so much on a room? I understand it’s a resort but to me seems an unfair price and takes away from full relaxation. The wifi was unable to connect to the TV so we were unable to watch movies or connect gaming console. When reception was called about this, he did not have a solution. In fact he said there was no option for the Wifi to connect to the TV and apologised? No room service for meals, had to go and collect our dinner. Room phone was disconnected the whole duration of our stay so had to call through to reception and order dinner on personal phones. Only one roll of toilet paper, still did not receive more toilet roll despite calling twice. Buffet breakfast was compensated only after i asked to be compensated after all the issues (above) were raised. The receptionist had spoken to the manager who then confirmed a free breakfast for the inconveniences. My Partner and I were then questioned multiple times about our Free breakfast as there were no notes from receptionist. This was quite embarrassing as it may have seemed like I was lying just to get a free meal. It’s such a shame, really. We were really looking forward to our stay.

The pool villa is a nice room.

Stayed in April 2024

Location was perfect and convenient for our requirements. We arrived later evening for an overnight stay before returning back to airport to hire a car for our next destination. Easy shuttle service from airport & back.

Stayed in April 2024

The lagoon pool was closed for tree treatment. Not sure what this means. The other pool was full of children for a birthday party each day.

The rooms were clean and neat.

Stayed in March 2024

Main reason was mainly the huge pool but unfortunately it was close. There was no advise beforehand that it's been close for 3 weeks. Waited 2 hours for us to get our room. Which was really frustrating and having kids being impatient for 2 hours was a bad experience.

The breakfast buffet was great. Had dinner with the family at cossies and it was expectacular.

Stayed in March 2024

our check in room was dingy and beside the rubbish bins. We objected and were moved upstairs to a better room.

breakfast was fine. Staff were good.

Stayed in March 2024

The fan was extremely noisy , the toilet moved a lot when sitting and didn’t flush properly. The blind on the window was banging against the wall when the fan was on and was very noisy

The layout of the room, shower and water pressure was good.

Stayed in March 2024

Nothing

Good place

Stayed in March 2024

The food was horrible. Cafe was rank, the restaurant… well I would rather eat servo food that’s 2 weeks old. Restaurant was DISGUSTING.

The villa, pools and overall facility was amazing

Stayed in March 2024

This review has been hidden because it doesn't meet our guidelines.

Rooms were old Fan noisy . Was hard lifting my suitcase up the stairs to room

The pools were amazing

Stayed in February 2024

Shower cubicle would have been better. Tiles to be cleaned. At that price for the room Breakfast could have been provided. Room looked old and would have been a little larger.

room was ok

Stayed in February 2024

Mecure rooms are getting old and probably need a facelift. Bathrooms are tired. For those wanting to see the sites this hotel is located a fair distance from Darwin township so you will need a car or transport of some sort. No lifts (only stairs) so if you struggle with you case or have any injuries etc request a ground floor room. Not unexpectedly, but the hallways, stairs etc can be a little noisy throughout the night because people are arriving/departing for flights etc.

Good check-in process. Staff were friendly and location was great as it very close to airport. The Mecure and Novotel operate through the same reception now so you have access to a central pool (conveniently located between the two hotels) which was fantastic (very new). It is a massive pool and had spaces for adults, kids, a splash zone - it really was spectacular. The Mecure also has a lagoon style pool which was nearly empty (perhaps because it is the wet season so low occupancy) but it is a lovely area to hang out at too. The Mecure restaurant was good. Beds were comfy. A good place to stay if you are flying in/out of Darwin with a courtesy bus to/from the airport.

Stayed in February 2024

noise echoes through the corridors

Stayed in February 2024

Rooms required upgrade

Easily accessed from airport

Stayed in January 2024

Our room was very noisy with people dragging suitcases along the corridor and slamming doors. There isn't enough parking.

Loved the new pool area and Splash Cafe

Stayed in January 2024

All good

Friendly staff

Stayed in January 2024

Their was lots and lots of insects in our room like ants we left food out for a hour and ants were everywhere!!

The restaurant and private pool

Stayed in December 2023

With all the changes and you now have to drag your cases over to novatel to check in and then walk back to mecure fore your room. Fine if you have a car but carting luggage is frustrating

Close to airport and you can get a meal

Stayed in December 2023

Lack of power points in my room. The run down pool pavements. One even broke off and fell into the pool.

The pool, reception area, the dining area.

Stayed in January 2024

N/A

The access to the airport and the 24/7 reception was very convenient. The buffet breakfast was very good as well.

Stayed in January 2024