21 Knuckey Street, Darwin CBD, 0800 Darwin, Australia
#138 of 177 hotels in Darwin
Guests' ChoiceBased on 636 hotel reviews
7.1Cleanliness
7.8
Comfort
8.0
Location
9.0
Facilities
7.0
Staff
7.8
Value for money
6.9
Free WiFi
6.0
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End of dialog contentReviewed: 8 July 2022
Paul
AustraliaWasn’t aware that parking would be very limited and charged at $25 a day.
Comfortable, centrally located, check in all computerised.
Stayed in July 2022
Reviewed: 8 July 2022
Kylie
AustraliaThe entrance down the side ally was constantly frequented by drunk indigenous people which was slightly uncomfortable when coming and going.
The location was central to everything. I think my experience would be better if they had adequate staff. The staff they did have were pleasant and tried hard to get things done.
Stayed in July 2022
Reviewed: 7 July 2022
Aaron
AustraliaWe never had our roomed serviced for the 3 nights we stayed, but understand the staffing issues and challenges currently at play in Darwin - extra towels would have been helpful
Location and late checkin
Stayed in July 2022
Reviewed: 5 July 2022
Barry
AustraliaCouldn't adjust room temperature
Friendly staff
Stayed in July 2022
Reviewed: 5 July 2022
Kylie
Australialifts were very old
location is excellent nice cool reception area
Stayed in June 2022
Reviewed: 4 July 2022
Kerrie
AustraliaRooms unable to be serviced due to lack of staff
Great location central to Darwin city
Stayed in July 2022
Reviewed: 2 July 2022
Shareen
AustraliaToo expensive for older room and no balcony. Had to pay extra for parking
Clean room. Friendly staff. Comfortable room right in the heart of town
Stayed in July 2022
Reviewed: 2 July 2022
Stephen
AustraliaWifi didn't work
Location, bedding
Stayed in July 2022
Reviewed: 30 June 2022
Georgina
AustraliaNo lounge or bar for a drink. No spare blankets on a cool night.
Location was perfect.
Stayed in June 2022
Reviewed: 25 June 2022
Peter
Australiasmall pool
great location
Stayed in June 2022
Reviewed: 24 June 2022
Anne
Australiaa little small
location
Stayed in May 2022
Reviewed: 24 June 2022
Penny
AustraliaOnline check in/out wasn’t a service I think appropriate to hotel stays especially where staff are still an integral part of hotel service. ie a distinct lack of service in that process even though a friendly staff member always came out to ‘assist’
Stayed in June 2022
Reviewed: 22 June 2022
Wilma
AustraliaWould have preferred better restaurant options for meals. There was a limited selection for breakfast, e.g no cereals available.
The room was clean, comfortable and adequately spacious. Hotel location very convenient, close to the shopping mall and a short walk to the foreshore.
Stayed in June 2022
Reviewed: 18 June 2022
Elysse
AustraliaCheck in took a while. Parking at the property is $25 a night?!
Good location
Stayed in May 2022
Reviewed: 16 June 2022
Deborah
AustraliaA little tired.
good position and comfortable accommodation.
Stayed in June 2022
Reviewed: 12 June 2022
Peter
Australiaquite basic hotel , no in-house eating or drinking establishments,
convenient location and good parking
Stayed in June 2022
Reviewed: 8 June 2022
Bradley
AustraliaFAR TO COSTLY
Stayed in June 2022
Reviewed: 8 June 2022
Peter
AustraliaThe lack of accessible staff.
It’s location.
Stayed in June 2022
Reviewed: 6 June 2022
Scott
Australiaa little bit tired
location
Stayed in June 2022
Reviewed: 6 June 2022
Neetha
Australiadated decor, very small window, lights were quite dim too
central location
Stayed in June 2022
Reviewed: 1 June 2022
Ketro
AustraliaRoom not made up on consecutive days and had to ask for towels and toiletries on 2 days.
Located right in the centre of city. Good access to local restaurants. Night staff were helpful. Day staff did their job. Room was average size. Bathroom area was roomy.
Stayed in May 2022
Reviewed: 1 June 2022
Anne
AustraliaConsidering the hotel is supposedly 4 star there were no facilities eg no restaurant, no bar, self-service check in. What we paid was on the high side for nothing but a room. The daily servicing was pretty poor. I remade the bed every night to get the creases out.
The bed and pillows were extremely comfortable. The room was roomy. There was a guest laundry.
Stayed in May 2022
Reviewed: 30 May 2022
Brenda
AustraliaRooms were not serviced or cleaned during our stay
central location
Stayed in May 2022
Reviewed: 30 May 2022
Simon
AustraliaCheck in process was horrendous - was made to wait 2 hours for the room. Staff had no idea about local area, couldn’t even tell me where to get a taxi from
Stayed in May 2022
Reviewed: 28 May 2022
Debbie
AustraliaWe booked 3 rooms and out of the 3 only 1 room passed. One room had no tea/coffee or milk and the fridge wasn't turned on. Room 2 didn't have a phone to call reception to ask for milk either. There was no room service for meals.
The rooms were clean and tidy and the beds were comfortable. Bathrooms were very clean and well accessorised. Staff were very friendly and helpful with directions for finding a meal.
Stayed in May 2022
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