I don't understand how this place gets a 3 star rating. The photos on the listing do not represent our experience at all. The entrance hall smelled of insecticide, and our floor stank of cigarettes though we were in a no-smoking room. The room was barely clean, with what looked like bloodstains on the carpet. The room was dark, and the furniture was chipped/peeling. The bathroom was the smallest I've ever been in, which was fine. What was nasty was that old fittings had not been removed, and the toilet brush was not in a holder, just leaning against the wall. On arrival for a 3 night stay we found 1 single teabag, and only enough milk for 1 cuppa each. We asked the cleaner for additional tea and milk, which he promised us and didn't deliver, so we went without for 2 days. We were required to pay a $100 deposit which was deducted straight away, and not reimbursed for nearly a week after we departed. I wouldn't stay here again.

The location was great, close to public transport and the CBD. Staff were pleasant and efficient. We were able to get in to our room earlier than the checkin time, which was great. The bed was very comfortable.

Stayed in April 2024

I think people were going in my room when I wasn't there and moving stuff around very childrenish

Stayed in April 2024

No shower scream. Only one towel between us. The aircon dripped all night onto the carpet.

Location

Stayed in March 2024

The room smelt dirty and were very unkept the floors were filthy and there was stains all over the couch they had a kettle but no cups or glasses which they had to look for out of other rooms and my wife ended up with bites over her also you had to pay $20 to get into the building after midnight

The location was great

Stayed in March 2024

Cockroaches. Bad smell

Comfortable mattress. Good location

Stayed in March 2024

The smell

Rooms very stuffy and the hallway smelt like cat piss not good

Stayed in February 2024

Was in need of complete renovation

Was in a good position for sight seeing

Stayed in March 2024

No toiletries in bathroom, mouldy shower tiles. Air conditioning not working

The location close to Mall

Stayed in March 2024

Presentation

Location

Stayed in March 2024

I had to change rooms due to bad smell and pests in the room but in all fairness to the reception they changed me straight away and the second room was Better, it's not an amazing hotel but for the price it's fine for one night only.

Location

Stayed in February 2024

Very dirty . From the elevator to the room filthy

Location was good . Good sheets

Stayed in February 2024

Room to small and very tired, cleanliness could be better. Fridge wasn’t emptied of old food prior to our stay. TV reception very poor.

Location

Stayed in February 2024

location

room was very stuffy and the hallway smelt like cat pee

Stayed in February 2024

Room was not cleaned properly, dirty towel with marks were left there, bottles under the bed, leaking shower making noise the whole night, No spoon provided for a single coffee or tea. Left over items in freezer not cleaned.

AirCon in the room.

Stayed in February 2024

Didn’t feel safe. Not the best stop especially for family.

Stayed in February 2024

Convenience store next door is helpful

Great location

Stayed in January 2024

The bed wasn’t comfy Very old looking Not tidy

Nothing

Stayed in January 2024

The very small rooms. And unbelievably small bathrooms. Elevator also didn't work.

Location in the city. Very close to all landmarks. Very central.

Stayed in December 2023

while some staff were outstanding, it was incredibly disappointing the way we were spoken to by another member of staff. The rooms and foyer are musty and there is a permeating scent of cigarettes throughout the premises. it is a property with levels so be aware you will need to walk some stairs (this is not a negative but an FYI if you have difficulty doing so). there needs to be clearer messaging about the deposit and that needs to be refunded immediately at departure.

the location is convenient, based on the CBD and only a short walk from south bank and the mall. if you are comfortable with no frills then this is a suitable option to lay your head at the end of the day, the facilities are adequate however it has a backpacker vibe. it states clearly in their messaging the rooms are small (cosy) so expect this going in, I appreciate they do disclose this prior to arrival.

Stayed in December 2023

The whole hotel seemed unclean and smelled very bad, and you couldn't even open a window.

The location was good

Stayed in November 2023

Reception slept like B.o upon entry. Site is very old. Rooms much smaller than expected even after the warnings. Smaller than a cruise cabin. Room smelt like bleach.

Stayed in July 2023

single bed is preferred due to the smallness of the room. bathroom is very tiny and may likely prone to causing injuries

Stayed in October 2023

There was blood on the walls in our room. The shower was tiny. There was stains on the roof, doors and walls, the mattress’ had stains all over as well as the blanket provided. The quality was just disappointing.

Was walking distance to town.

Stayed in September 2023

The whole level smelt like tobacco smoke, The room was not clean, finding stains on the bed sheets and on the broken couch. We checked in late and found that they did not provide any toilet paper, so we had to go out to a convenience store at 1am in the morning. There was a constant loud hissing sound from the toilet. The photos on the listing do not reflect the actual room well.

The location was very close to the cbd centre. Very convenient.

Stayed in July 2023