14 Carol Avenue, 4127 Springwood, Australia
#4 of 7 hotels in Springwood
Guests' ChoiceBased on 416 hotel reviews
8.1Cleanliness
8.5
Comfort
8.5
Location
8.6
Facilities
8.3
Staff
9.0
Value for money
8.0
Free WiFi
8.1
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End of dialog contentReviewed: 5 May 2024
Natalie
New ZealandThe beds were a little too hard. Pillows were too thick.
Very quiet and clean
Stayed in May 2024
Reviewed: 26 April 2024
James
AustraliaMaybe chair table on patio
Convenient location, clean room, nice staff
Stayed in April 2024
Reviewed: 27 March 2024
Kellie
AustraliaThe cards not working to get in then telling you it’s because you put them near your phone - but they forget to tell you that on checkin
Convenient location
Stayed in March 2024
Reviewed: 24 March 2024
Joanne
AustraliaVery clean, helpful friendly staff. Great location.
Stayed in March 2024
Reviewed: 17 March 2024
Wooler
AustraliaEveryone was happy to help
Stayed in March 2024
Reviewed: 8 March 2024
Barrie
New ZealandThe room was very clean and all the necessary toiletries were there, the staff were very attentive we complained about a leaking air con unit, while we were out they tried to repair it, when they couldn't they moved us to another room with a better outlook
Stayed in March 2024
Reviewed: 4 March 2024
Warren
AustraliaThe receptionist wasn’t overly cheerful and it seemed to be an issue for her, when my partner tried our room key the next morning it didn’t work, she was a little rude when my partner called and they said receptionists will be on-site in 2min, she then told him in not a nice manner, she hadn’t even logged on yet, this was our only issues we found.
The location is amazing and the restaurant onsite was absolutely incredible, we had the best steak in a long time, congratulations to the chef!!
Stayed in March 2024
Reviewed: 7 January 2024
Shelley
AustraliaVery accommodating to special requests. Great customer service. Easy check in/out.
Stayed in January 2024
Reviewed: 10 December 2023
Eric
AustraliaEasy access. Very helpful staff. Good location for our purposes. Between Brisbane and the Gold Coast without the hype and inflated prices of both.
Stayed in December 2023
Reviewed: 15 November 2023
Bjkbradshaw
AustraliaFire drill at 4 am
Comfy beds!
Stayed in October 2023
Reviewed: 12 November 2023
Mprobinson
AustraliaBathroom can do with an update.
Rooms clean , friendly staff.
Stayed in November 2023
Reviewed: 9 November 2023
Terry
AustraliaThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 8 November 2023
Tramonatram
AustraliaThe wifi is very weak. I couldn't get more than 2MB down so could not do any work or streaming during my stay. The wifi on the Qantas flight up to Brisbane was offering better speeds. Awkward shower handle over the accessibility bar. It was manageable but seemed like an odd design choice.
Convenient location as I was visiting friends nearby. Free and secure underground parking was great. Apartment was clean and bed was comfortable and the reception was very responsive.
Stayed in November 2023
Reviewed: 24 October 2023
Jeffrey
AustraliaShower/bath was a bit slippery and dangerous for us. Dodgy electronic key cards - they really need to redo them.
The balcony on our room was a nice bonus, the furniture and fittings were very nice and the bed was comfortable. The friendly Receptionist, Michelle, showed extra concern for our welfare and assisted my wife with some difficulties with the key card. We were not able to take advantage of all the facilities, but we knew they were there.
Stayed in October 2023
Reviewed: 16 October 2023
Chris
AustraliaIt was booked in for two adults and one child, and we were given a room with only one king-size bed. Very disappointing 😞.
It was clean and conveniently located near the freeway.
Stayed in October 2023
Reviewed: 16 October 2023
Ian
AustraliaGood location with very friendly and helpful staff. I arrived early (just after lunch time), the staff were VERY helpful allowing me to check in early (and lucky the room was available) The room was pretty big compared to others which were priced higher and very clean. Convenient location for shopping centres/restaurants/bars/fast food. The hotel has a bar and restaurant which isn’t open some nights (hence other restaurants/pubs/fast food). Good access to public transport, not much of a view from the balcony but I wasn't staying there for the views 😊 Easily suited my purpose 😊. This hotel gets 4 x gold stars 😊
Stayed in August 2023
Reviewed: 21 September 2023
Jessica
AustraliaI didn’t like not having any cleaning facilities.
Close to everything.
Stayed in September 2023
Reviewed: 4 September 2023
Veronica
New ZealandFor some reason only supplied one face cloth per room. Kept asking for an extra one as 2 of us in the room. It wasn't a problem to get more just a pain to chase up.
Great friendly staff is what we really liked about the place. Lovely rooms which were quiet. Very clean and liked that we got our rooms serviced each day if we wanted it.
Stayed in September 2023
Reviewed: 3 September 2023
Kitty
AustraliaAsking for more ice from the bar downstairs seemed to an issue & felt inhospitable
Good sized room & bed Great staff
Stayed in September 2023
Reviewed: 2 September 2023
Charles
New ZealandHandy to what I wanted to do. Easy access with underground parking
Stayed in August 2023
Reviewed: 29 August 2023
Richard
AustraliaThey have a bourbon bar on site which does meals. Only went there once and I wasn't impressed by the menu or the atmosphere. There isn't much else nearby for food options, other than a Chinese, and an Indian restaurant in a nearby hotel.
Good sized room and quiet and comfortable.
Stayed in July 2023
Reviewed: 29 August 2023
Deanna
AustraliaNothing
Close to everything and nice bar downstairs convenient *
Stayed in August 2023
Reviewed: 27 August 2023
Peter
AustraliaNothing
Located close to family and shops. Everything we needed without the need to be flashy.
Stayed in August 2023
Reviewed: 20 August 2023
Brittany
AustraliaThe key cards used to access parking, lifts and rooms were abit temperamental.
MASSIVE bed! Myself and 2 kids slept in it comfortably! Neat and tidy hotel, clean rooms, double door soundproofing!
Stayed in August 2023
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