68 Harbour Street Darling Harbour, Sydney CBD, 2000 Sydney, Australia
#205 of 325 hotels in Sydney
Guests' ChoiceBased on 2108 hotel reviews
7.7Cleanliness
8.2
Comfort
8.3
Location
9.1
Facilities
7.8
Staff
8.5
Value for money
7.7
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 3 May 2024
Asad
AustraliaKids were a little disappointed at being on the second floor they were hoping for a higher level.
Location, hotel was clean and staff were nice. Location was fantastic! Close to everything. Good option of a buffet breakfast
Stayed in April 2024
Reviewed: 2 May 2024
John
AustraliaGreat location, clean rooms we find this always is a great place to stay when in the city.
Stayed in May 2024
Reviewed: 28 April 2024
Tracey-ann
AustraliaBathroom tiles in shower need an upgrade. No microwave.
Great location.
Stayed in April 2024
Reviewed: 26 April 2024
Christine
AustraliaPaid extra for parking 😒 Breakfast in the dining room was a bun fight to get food on the plate. No ordered queue in a very tight space 😬
Central location
Stayed in April 2024
Reviewed: 22 April 2024
Bridget
AustraliaService
Stayed in April 2024
Reviewed: 22 April 2024
Heather
AustraliaShower. Water tends to go over the floor and near the door. We were very carefully not to turn shower on too fully because of this.
Location good staff very polite and helpful.room modern
Stayed in April 2024
Reviewed: 21 April 2024
Maciej
PolandAll good
Size of the room.
Stayed in April 2024
Reviewed: 15 April 2024
Henry
IndonesiaBreakfast
Location & room
Stayed in April 2024
Reviewed: 14 April 2024
Lorraine
AustraliaDid love the scrambled eggs and beans and tomato delicious
The serving containers were to difficult to open a chef walking passed opened it for me but I couldn’t reach to close it The bacon was leathery and couldn’t cut it
Stayed in March 2024
Reviewed: 10 April 2024
Denis
AustraliaThis facility is needing to be refreshed as the infrastructure like the aircon was 'hit and miss' at best.
Stayed in April 2024
Reviewed: 7 April 2024
William
United KingdomThere was no outside window in our room. When you drew back the curtains you were looking at the back of the glass brick wall of the Gym . As we spent little time in the room , this was not an issue.
Loved the location more than anything. Easy to get to Darling Harbour for the ferry and lots of local eateries to try . We always found somewhere to go . Very handy for the Central station too.
Stayed in March 2024
Reviewed: 7 April 2024
Chris
AustraliaThe location is excellent. Chinatown on your doorstep. Darling Harbour and theatres all in a stones throw.
Stayed in April 2024
Reviewed: 6 April 2024
Dan
MalaysiaThe location is good, not far from Darling Harbour. The room was spacious and clean, comfortable for a family with 2 small children.
Stayed in March 2024
Reviewed: 29 March 2024
Brianna
AustraliaLocation was amazing. Close to tram, food options and darling harbour quarter
Stayed in March 2024
Reviewed: 26 March 2024
Mel
Australiasee response above.
Staff were friendly and the room was very clean & well presented. The only downside I would say is there was a terrible smell in the lobby when we arrived, not sure if there was a problem with pipes or something but it was a very pungent smell! Thankfully it didn't travel into the elevators or anywhere else.
Stayed in February 2024
Reviewed: 24 March 2024
Livwen
AustraliaAir quality in the room - bit musty and overuse of air freshener
Central location in easy walking distance to Darling Harbour, Lyric Theatre, cafes and eateries.
Stayed in March 2024
Reviewed: 21 March 2024
Janette
AustraliaCar parking lot has very low height.
location
Stayed in January 2024
Reviewed: 15 March 2024
Erin
AustraliaParking was difficult
Location was great
Stayed in February 2024
Reviewed: 7 March 2024
Deborah
United StatesOverall it was great
Good location and great breakfast
Stayed in February 2024
Reviewed: 5 March 2024
Joe
AustraliaAir conditioning was a little temperamental
Excellent location with abundant restaurant options
Stayed in March 2024
Reviewed: 1 March 2024
Catherine
New ZealandShower very tired
Great Breakfast
Stayed in February 2024
Reviewed: 29 February 2024
Abbey
New Zealandbathroom could be a bit cleaner, and we didn't have much of a view.
location, spacious room, blackout curtains (we slept SO late and so well one day after a late night because of this)
Stayed in February 2024
Reviewed: 28 February 2024
Tristan
AustraliaAmenities empty in bathroom and never replenished despite asking twice and leaving a note for cleaners .
Fantastic location. Close to everything. Restaurant around the corner. Central to city, China town, dining precinct. Cannot best location
Stayed in February 2024
Reviewed: 28 February 2024
Jacqueline
AustraliaNothing I would stay again.
Location was awesome! Staff were very friendly and helpful.
Stayed in February 2024
Oleśnica, Poland
Moulay Idriss Zerhoun, Morocco
Cape Town, South Africa
Koutsounari, Greece
Huangshan Scenic Area, China
Neos Marmaras, Greece
Istanbul, Turkey
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content