20 River Street, 4740 Mackay, Australia
#19 of 64 hotels in Mackay
Guests' ChoiceBased on 359 hotel reviews
8.3Cleanliness
8.6
Comfort
8.7
Location
9.4
Facilities
8.5
Staff
9.2
Value for money
8.0
Free WiFi
8.7
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End of dialog contentReviewed: 25 April 2024
Marlene
AustraliaNo ceiling fan in the bedrooms
Location, comfort and the facilities
Stayed in April 2024
Reviewed: 16 April 2024
Helen
AustraliaLocation to work, eateries was perfect for us.
Stayed in March 2024
Reviewed: 9 April 2024
Mark
AustraliaHot water tap for washing machine leaked onto floor, but a bucket fixed that.
Friendly friendly staff. Big pool. Great location.
Stayed in April 2024
Reviewed: 27 March 2024
Louis
AustraliaN/A
Great view, great location and great facilities
Stayed in March 2024
Reviewed: 17 March 2024
Nisa
AustraliaModern amenities, convenient location
Stayed in March 2024
Reviewed: 24 February 2024
Ben
AustraliaShower screen in main bedroom needs repair or adjustment
View was good air con was good
Stayed in February 2024
Reviewed: 17 February 2024
Helen
United KingdomVery spacious apartment, big balcony, washing machine and dryer. Fully equipped kitchen. Nice lounge area for chillout watching TV in the apartment.
Stayed in February 2024
Reviewed: 16 February 2024
Jonathan
AustraliaThe air-conditioner struggled to cool the unit at a very hot time of year.
Spacious unit. Close to restaurants and supermarket.
Stayed in January 2024
Reviewed: 29 January 2024
Felicia
AustraliaNo blinds or curtains over the window. The whole unit was filled with light all night with lights from the car park. When the sun rose from 5am it also filled the unit causing our kids to wake up from then
Location, affordable, clean and tidy
Stayed in January 2024
Reviewed: 24 January 2024
Ellice
AustraliaNice hotel and has lovely staff. Full facilities and a lovely view. Would highly recommend.
Stayed in November 2023
Reviewed: 17 January 2024
Yixin
Australianon, just repair the toilet flush valve.
All good ,
Stayed in January 2024
Reviewed: 25 December 2023
Aaron
AustraliaIt reeked of bleach. The moment we walked in we had to air the place out. Every day we came back to the apartment we had to air it out as the bleach was so intense. We had to leave the doors open at night or I'd wake up through to night finding it hard to breathe. It took a few days for my lunges to feel normal again after breathing in so much bleach .
The location was great and the place was well setup and comfortable
Stayed in December 2023
Reviewed: 17 November 2023
Colin
AustraliaNo black out blinds/curtains
Location
Stayed in November 2023
Reviewed: 31 October 2023
Jemma
AustraliaFantastic location, great for families.
Stayed in October 2023
Reviewed: 8 October 2023
Rosemary
AustraliaIt was a wonderful apartment for other mum friend and I to stay in town and relax. It was a beautiful appartment.
Stayed in September 2023
Reviewed: 1 October 2023
Olof
AustraliaNil
Everything was great
Stayed in September 2023
Reviewed: 30 September 2023
Mel
AustraliaClean and spacious, with all the thinks you need to be comfortable away from home!
Stayed in September 2023
Reviewed: 1 September 2023
Darcy
AustraliaAircon in main bedroom seemed to not work effectively. Large temperature difference between living area and bedroom. The bed was made up with only a sheet, there was no cover on the warmer blanket.
Clean, nice location.
Stayed in August 2023
Reviewed: 19 July 2023
Chris
AustraliaThe bad was uncomfortable
Good views and nice furniture set up
Stayed in July 2023
Reviewed: 8 July 2023
Aimee
AustraliaClean, spacious and comfortable.
Stayed in June 2023
Reviewed: 25 June 2023
Yuen
AustraliaNothing
Good location and very clean. Good to have a washing machine and dryer. Big apartment and plenty of space
Stayed in June 2023
Reviewed: 21 June 2023
Blanch
AustraliaLocation was great. I was late checking in, but a call to the after hours reception sorted it out after some confusion from the person who picked up my call. I got a call and a text with the code I needed to get my key.
Stayed in June 2023
Reviewed: 31 May 2023
Mandy
Australia1. It sounded like the apartment above us was being renovated with constant knocking and sounds like furniture being dragged along the floor throughout the day. 2. The dryer in our apartment sounds like it is about to blow up when in use 3. the pool repair guy constantly parked in our allocated car park.
location and security were great.
Stayed in May 2023
Reviewed: 17 May 2023
Ethan
AustraliaThe heater being on 30 upon arrival
The view was impeccable
Stayed in May 2023
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