The only thing I didn’t like was the pre check in email/txts of a link, initially the link didn’t work so gave up but also we spend our lives telling people not to click on links & provide details (including in the booking.com app where there was a warning under the message from the hotel) which did make checking in after hours a bit more tricky. I was asked to txt my credit card number & did not like that either but staffer was happy to take it over the phone which made me feel a little better

Loved the pools, staff were friendly & helpful, room was great

Stayed in May 2024

Good value for money got an upgrade on apartment when we arrived. Clean and good facilities. Great location easy to get into surfers paradise and Pacific Fair shopping mall just opposite ! Would stay again.

Stayed in April 2024

A lot of stairs with no ramps very difficult to take a pram around the grounds. Exits onto the street from the side were all stairs.

The location was fabulous, staff were friendly and helpful. Parking was great with basement parking right near the lifts. We loved the heated pool was perfect for our 4 month old.

Stayed in April 2024

Very clean & central

Stayed in April 2024

Our apartment was a bit dated especially bathroom.

Fantastic staff. Spacious accommodation with almost no sound from neighbours.

Stayed in March 2024

Clean and spacious

Stayed in April 2024

Bass from TV next door assuming from opposite side of wall to bedroom made difficult to get to sleep some nights.

Great staff, location, clean and comfortable. Room well prepared.

Stayed in April 2024

The bed was two singles pushed together and the sheets all came off very easily but that wasn’t a major issue.

We loved the indoor and outdoor pools and spa! Check in was very easy and they allowed us to check in early as the apartment was ready. The apartment was well equipped with everything we needed. We were able to store food and drink and do some washing. Great value for money!

Stayed in April 2024

Nothing

Clean and comfortable

Stayed in April 2024

Every day the our key would malfunction getting us stranded in section of the hotel or locked out

Stayed in April 2024

Gym equipment was old and limited options for weights

Close to the beach and walking tracks - multiple pools - sauna - friendly staff - free parking - easy access - close to Pacific Fair

Stayed in April 2024

The TV was unnecessarily complicated. Having to stream from your phone was annoying.

The pool, spa and sauna were amazing

Stayed in April 2024

The car parking spaces for holiday guests were dotted around the car parks. Would be easier if they were together.

Lovely cafe on site for breakfast and coffee, staff very friendly and welcoming. Great location for shopping, entertainment and dining options The property was well maintained, beautiful pools.

Stayed in April 2024

Could hear some outside road traffic at times even with all doors closed, parking at times was hard to find and away from lift to our tower, bed was very hard.

Convenient location, close to shopping and restaurants, clean modern apartment, all amenities needed provided in room, air- conditioned, inside pool, free parking

Stayed in April 2024

Road noise and nearby construction. Not alot of basic supplies in the rooms like dishwasher powder or laundry liquid. Some pantry items like paper towels, salt and pepper would have been nice too.

Location is great. The Pool area, spa, gym, common areas nice and well maintained. There is a Cafe on the ground floor. Easy basement parking. Would stay again.

Stayed in April 2024

Can’t think of anything we didn’t like, the gym was a little above standard

Great location, 5min walk to beach and shops, nice pool area, indoor and outdoor, we had a 2 bedroom apartment, it was spacious, clean and kept (considering it’s an older hotel, easy to find parking! Free parking on site.

Stayed in April 2024

Nothing negative about the property, except the dishwasher had not been cleaned for some time and was really on the nose

The property is in a convenient location, close to transport, shopping, restaurant and the beach.

Stayed in April 2024

All good

Location handy to buses light rail beach pacific fair shop Star casino and Broadbeach shops and Restaurants

Stayed in April 2024

Good value for money. View was a good vista.

Stayed in April 2024

There was a smell coming from the washing machine at the entrance of the unit, Anakie like dirty feet, was overbearing

That it had everything and was close to everything

Stayed in March 2024

Everything was a 10

Everything was fantastic BUT the matress was horrible/uncomfortable

Stayed in March 2024

That there isn’t a pool bar

Comfy beds

Stayed in March 2024

Apartment was excellent

Stayed in March 2024

lovely large room with great air conditioning and view not bad from 5th floor. Bed was comfortable but pillows were a little flat. Location wasn't bad as it was close to the mall, the tram (which is an excellent way to get up the coast a bit. Wasn't so close to the restaurants that the noise kept me awake. The pool, both inside and out are lovely. And loungers to sit in are comfy. Cafe in the East wing is easy to get to once you find your way around.

Stayed in March 2024