Had to leave

Friendly helpful staff. Great location.

Stayed in June 2024

No exhaust fan in bathroom.

Location is great,close to restaurants and the waterfront. When booking in advised we were upgraded to a 1 bedroom apartment✔️. Croon was clean and well layer out.

Stayed in June 2024

Nothing at all!

Located on the Esplanade within a 10-minute walk of the Marina and a 20-minute walk to the train station for the train to Kuranda. We had a one-bedroom apartment with a “panoramic city view” (it was lovely to wake up to see the Woolworths shop every morning!) Seriously though, the apartment had a fully equipped kitchen, nice sitting room, bedroom with a massive comfy bed, and a bathroom with a bath and also a washing machine and drier. We had a nice balcony, although the aircon unit blew hot air at you and we found you needed to turn it off before sitting outside. The hotel had a nice, if somewhat cold, outside pool. There was a gym, which we didn’t use. The reception staff were friendly and helpful, and there was an endless supply of tea and coffee available at reception.

Stayed in April 2024

Curtains were old and not backed with block out, causing me to have too much light in the room overnight and not sleep well .

Availability to centre of city.

Stayed in May 2024

We were in a room that had an adjoining door to another room and it was quite loud when the neighbours came back closing and undoing their door. Also the little room that has both doors has a light which couldn't be turned off and the gap in the door made it very bright

The location was fantastic. It was also great having a balcony

Stayed in May 2024

Very very noisy

Great position

Stayed in May 2024

No cutlery/bowl Pool area no sun

Location

Stayed in May 2024

Rooms are outdated City views are disappointing

Staff were lovely, locations was fantastic Beds were super comfortable

Stayed in May 2024

Some utilities missing from kitchen, e.g ice cube tray, placemats, water jug. The toaster was a small cheap plastic job. The furniture was old and outdated. The day blinds were missing leaving only the blackout blinds. However, the positives of this hotel outweigh the negatives. An icecube tray would have been handy though 😔

Stayed in 1 bedroom apartment. A basic space with good balcony views of the Esplanade. A central position within walking distance to restaurants, cafes, the lagoon, galleries, city shops, etc. The hotel is very quiet & the staff are lovely. The apartment was very clean.

Stayed in May 2024

Bit of a smell in the room.

Location was fantastic and staff were very helpful.

Stayed in May 2024

Bathroom requires a lick of paint. AC unit requires service, not working efficiently. Preferred additional towels on-site vs requesting, suggest two towels per head count, though I understand this may not be always possible as some guests can be wasteful.

Location was fantastic, view was great as view of the trees/ vegetation (birds ) Front desk team where more than accomodating on our requests.

Stayed in May 2024

Too close to Fogarty park which had a very noisy event going on till midnight. Too loud to manage to sleep because of the music.

Good size appartments & good location.

Stayed in May 2024

Hotel pool not amazing and shaded by the building pretty much all day, but with the lagoon pool right over the road it’s not much of an issue!

Location is amazing, close to the Esplanade lagoon and heaps of restaurants.

Stayed in May 2024

It was a little small. The lounge suite smelt dirty.

The location was excellent. The room was adequate, nice balcony. It was clean with good bathroom facilities. Nice kitchen facilities. .

Stayed in May 2024

No PowerPoints easy to access in the room. Cleaning is done only once a week.

Location is excellent

Stayed in May 2024

Nothing

The location was excellent, thecroom was great with a balcony overlooking the waterpark, friendly staff, facilities, and restaurants close by

Stayed in February 2024

More then 1 roll of toilet paper for our 3 day stay would have been great, also we asked for a city view and was given the esplanade side and could not see anything from our balcony really.

Clean and very comfy bed and great parking onsite

Stayed in April 2024

The apartment was a bit dark and dingy and wasn’t the same quality as the apartment in the booking photos appeared to be (I know the apartments are all different, but this one was not nearly as nice as the one shown in the photos). The location was a double-edged sword - it was convenient, but also noisy. We were there on Friday and Saturday nights and could hear music and street noise late into the night. Although we could see the water from our balcony, it mainly faced a parking garage across the road, and wasn’t really usable anyway due to the air conditioning units (however it was good for drying the washing!). The kitchen wasn’t very well equipped.

Convenient location close to the lagoon and esplanade. Comfortable bed. Friendly and helpful staff.

Stayed in April 2024

no bar or restaurant

great location

Stayed in April 2024

I prefer hand held shower but the shower was nice.

Great location, walking distance to lagoon & main shops. Clean & friendly staff.

Stayed in April 2024

The room needs a revamp, furniture looking old especially vanity in bathroom. Needs updating in room.

Its location to city was good.

Stayed in April 2024

Very clean

More convenient, easy excess to the shops and it is just a walk away from the esplanade. I would recommend Mantra Esplanade for any first timer who wants to visit Cairns . You will not be disappointed.

Stayed in April 2024

Close to everything. Good size. Clean and comfortable.

Stayed in March 2024

Gym facilities could be improved,

Good location, staff friendly and helpful, apartment was clean.

Stayed in March 2024