10 Irwin Street, Perth CBD, 6000 Perth, Australia
#75 of 97 hotels in Perth
Guests' ChoiceBased on 583 hotel reviews
7.0Cleanliness
7.7
Comfort
7.8
Location
8.5
Facilities
7.1
Staff
8.1
Value for money
7.3
Free WiFi
7.1
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End of dialog contentReviewed: 18 February 2024
Katrina
AustraliaThe reception staff were rude when we checked In and left us waiting for ages for Our room to be ready after the check in time
The pool and the beds were comfortable.
Stayed in February 2024
Reviewed: 18 February 2024
Cheriena
AustraliaThe staff told me to come back 3 times to check if our room was ready as I previously had asked for early check in.
Stayed in February 2024
Reviewed: 16 February 2024
Charlotte
United KingdomOnly 1 working lift No hairdryer in the room TV really slow
Rooftop pool Iron available Friendly staff
Stayed in February 2024
Reviewed: 15 February 2024
Zohra
AustraliaGood food
Stayed in January 2024
Reviewed: 15 February 2024
Zohra
AustraliaLaw 2 indigenous people
Good food
Stayed in January 2024
Reviewed: 15 February 2024
Dave
AustraliaDated rooms
Breakfast
Stayed in December 2023
Reviewed: 14 February 2024
Paula
AustraliaShower’s not great. We were disturbed by housekeeping even though we had the Do Not disturb sign hanging.
Rooms are bright and spacious, great location.
Stayed in February 2024
Reviewed: 13 February 2024
Terence
Australiathe breakfast very ordinary and functional
Stayed in February 2024
Reviewed: 12 February 2024
Darren
AustraliaPolice car parked in my bus bay.
All good.
Stayed in December 2023
Reviewed: 10 February 2024
Carmelina
AustraliaShower was dirty - lots of mould in and around door and grout lines. Needed a deep clean. Was the only negative aspect of the trip.
Location great, bedroom and bathroom clean except shower
Stayed in February 2024
Reviewed: 8 February 2024
Rebecca
AustraliaAir con didn’t work the first night so we all died of heat and slept poorly… then had to move to a new room the next day
Location
Stayed in February 2024
Reviewed: 5 February 2024
Sonia
AustraliaI thought the bathroom was a little tired. And personally I’m not a fan of a shower over a bath … but I can live with it for a couple of days
Great position Comfortable rooms Clean
Stayed in February 2024
Reviewed: 2 February 2024
Francesco
AustraliaThe bed
Very good service and room service was very nice
Stayed in January 2024
Reviewed: 1 February 2024
Felicity
AustraliaHad 2 double size beds. One queen & 1 double would be perfect.
Great location. Friendly staff. Nice room.
Stayed in January 2024
Reviewed: 31 January 2024
Mandy
AustraliaNothing really
Very comfortable beds, nice, large room. Good TV and good shower. Right in the CBD and perfect for the Australia Day Skyshow.
Stayed in January 2024
Reviewed: 30 January 2024
Caroline
United KingdomThe breakfast is boring and the tables remain dirty and not laid up. Food runs out and isn’t replaced in a timely manner. In our room we had an erratic selection of crockery for our tea/coffee. One spoon, one wine glass.
The bed and the pool
Stayed in January 2024
Reviewed: 30 January 2024
Caroline
United KingdomThe breakfast isn’t the best and the service is very erratic. We came to mercure for 3 days earlier in January 2024 and the tables stayed dirty, food which had run out wasn’t replaced in a timely manner. It seems under staffed in that area. Also our bedroom was badly supplied in our first stay 13-17 Jan. we had one large cup and one small cup for tea/coffee. One wine glass. One spoon!
The comfy bed and the good sized bathroom. The swimming pool.
Stayed in January 2024
Reviewed: 30 January 2024
Sheridan
AustraliaPool needs a shade cloth because the sun is scorching.
The bed was very comfortable and the staff were friendly and helpful.
Stayed in January 2024
Reviewed: 29 January 2024
Michael
AustraliaGreat location in the city
The Hotel needs some work only on left working on our side of he hotel
Stayed in January 2024
Reviewed: 29 January 2024
Neil
United Kingdombit outdated
pool
Stayed in January 2024
Reviewed: 29 January 2024
Michael
AustraliaPool
The buffet breakfast and late checkout and the staff
Stayed in January 2024
Reviewed: 27 January 2024
Susan
AustraliaBreakfast was good but no bacon Location was really good
Stayed in January 2024
Reviewed: 27 January 2024
Ryan
AustraliaUnfortunately the area of the hotel we stayed in had only one operational elevator during Austrian day celebrations. When it came time for everyone to get back to the rooms the line to use the elevator was out the door. It would have been wise for the staff to help everyone out that wanted to use the stairs the option by opening the staircase door to allow it for the 30 minute window to clear up the rush. Otherwise excellent staff considering the likelihood of how busy they were.
Value for money was decent, $230 for 2 double bed room with that looks to have been recently renovated throughout. Including valet parking and full buffet breakfast for a family of 4.
Stayed in January 2024
Reviewed: 26 January 2024
Dudley
United KingdomPoor WiFi in the room, 0.5mb, OK in reception. No hot water during stay of 3 days. Breakfast area a but dull and dated.
Good size room, comfortable.bed.
Stayed in January 2024
Reviewed: 25 January 2024
Zoe
AustraliaWe needed to change rooms due to the people next door but staff were lovely and accommodating.
Location and facilities of this property were fabulous for our needs.
Stayed in December 2023
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