Southgate Avenue, Southbank, 3000 Melbourne, Australia
#17 of 205 hotels in Melbourne
Guests' ChoiceBased on 1728 hotel reviews
8.9Cleanliness
9.2
Comfort
9.3
Location
9.7
Facilities
9.1
Staff
9.6
Value for money
8.4
Free WiFi
8.5
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End of dialog contentReviewed: 27 April 2024
Jen
AustraliaI think the pool needs a good clean at the water edge around the pool.
Space, in room kitchen and washing facilities are great. The pool and spa were excellent. Great location and lovely staff
Stayed in April 2024
Reviewed: 26 April 2024
Rebecca
AustraliaNothing was horrible, i did notice the door that leads to the balcony was not working to well so was a little hard to access but didn’t make the stay poor
Very clean, everyone was lovely and was a comfortable area
Stayed in March 2024
Reviewed: 25 April 2024
Mark
AustraliaNothing
Relaxing
Stayed in April 2024
Reviewed: 24 April 2024
Celia
AustraliaNothing - all good. The pool was closed for one day but that happens
This is our fifth stay at the Quay West and we love it :) Excellent location, spacious apartments, great pool, lovely staff.
Stayed in April 2024
Reviewed: 23 April 2024
Michael
AustraliaGreat location, close to bars & restaurants. Suite was large, clean & clean & quiet. Bed comfortable. Upgraded to a higher floor & the extras in the room were a lovely touch. Included buffet breakfast was good, with excellent barista made coffee. On site parking for a fee. Perfect accommodation for a significant birthday treat.
Stayed in April 2024
Reviewed: 21 April 2024
Marion
AustraliaBrilliant location, very comfortable bed, gorgeous pool
Stayed in April 2024
Reviewed: 21 April 2024
Erica
AustraliaUnavoidable so not really a complaint; we wanted to use the pool one day but it was being maintained. When we got to use it the following day it was amazing. Very warm spa pool!
Lovely apartment, very comfortable bed & well equipped kitchen. Lots of storage options. Very quiet room & the breakfast was delicious with excellent barista made coffee. Staff were all friendly & helpful. We would definitely like to return when visiting Melbourne again.
Stayed in April 2024
Reviewed: 17 April 2024
Neil
AustraliaSelf serve coffee machine would be a good addition.
Breakfast was lovely. Self serve coffee machine would be a good addition.
Stayed in April 2024
Reviewed: 16 April 2024
Lelia
United StatesGreat location near the river and trams. Good breakfast available downstairs.
Stayed in April 2024
Reviewed: 15 April 2024
Shane
AustraliaNo toilet brush in the guest room toilet and AC was making a vibration in the fan overnight.
Friendly and efficient check in with the concierge identifying my car wouldn't fit in the basement carpark, so shuffled cars around to put me up in the staff / permanent owners carpark. Breakfast and coffee service is the dining area was great too.
Stayed in April 2024
Reviewed: 15 April 2024
Marguerite
AustraliaNothing comes to mind.
The breakfast was great. The thing that stood out the most was the friendly staff. Great location. Very quiet.
Stayed in April 2024
Reviewed: 12 April 2024
Peter
AustraliaWe loved it all.
It was very comfortable and the staff were outstanding
Stayed in April 2024
Reviewed: 8 April 2024
Jonathan
United StatesEverything! We have stayed at Quay West several times. Love the calm, informal vibe, room, facilities, meals.
Stayed in March 2024
Reviewed: 1 April 2024
Lani
AustraliaWe love it! Always greeted warmly and sincerley by staff, the best view available in Melbourne and fantastic location.
Stayed in April 2024
Reviewed: 23 March 2024
Mark
AustraliaHad to tap on the toilet buttons again to stop the water running
Location, balcony views, spacious and very comfortable
Stayed in February 2024
Reviewed: 17 March 2024
Clarissa
AustraliaRoom looking and smelling a bit tired. Pillows were awful.
Great Location, Great Staff, Good facilities and large room. Breakfast was nice, but not amazing.
Stayed in March 2024
Reviewed: 16 March 2024
John
AustraliaNot much. We had a really great stay.
The friendly service was great. Very clean nice room Pool was great.
Stayed in February 2024
Reviewed: 13 March 2024
Chris
AustraliaNil issues at all
Room was large and had everything needed, location was perfect, walking distance to most things. beds were comfortable.
Stayed in February 2024
Reviewed: 12 March 2024
Coventry
AustraliaThink the air conditioning needed a service. Did not cope as well as expected during the intense heatwave we had on Moomba weekend.
Big clean modern room, great location. Comfy bed. Nice to have a Balcony with a view.
Stayed in March 2024
Reviewed: 12 March 2024
Kirsty
AustraliaBeautiful room with plenty of space. We booked a 2 bedroom apartment and it was perfect! Unfortunately the AC wasn't working in one of the rooms but the Hotel were able to move us to another room with lovely cool AC. Right at Melbourne Southbank it is only a short walk into the city.
Stayed in March 2024
Reviewed: 8 March 2024
Buffy-lee
AustraliaCleanliness and staff
Stayed in March 2024
Reviewed: 7 March 2024
Pam
AustraliaAlways love staying here. Easy to drive to from out of town. Great location!! Friendly staff!
Stayed in March 2024
Reviewed: 6 March 2024
Nikki
New ZealandWas very impressed with size of two bedroom unit, kitchen and living room. Nice deck for sitting outside, very good location with easy access across bridge to city and plenty of restaurants along lovely walkway by river. The staff were friendly and breakfast was exceptional.
Stayed in January 2024
Reviewed: 1 March 2024
Michelle
AustraliaNothing negative to say.
Location is perfect, staff were amazing. Breakfast was nice. Excellent value for money. Room was very clean and bed was so comfortable.
Stayed in March 2024
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