497 Western Boulevard, Jacksonville, NC 28546, United States
#25 of 28 hotels in Jacksonville
Guests' ChoiceBased on 591 hotel reviews
6.4Cleanliness
6.9
Comfort
7.0
Location
7.9
Facilities
6.8
Staff
7.6
Value for money
7.3
Free WiFi
6.6
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End of dialog contentReviewed: 27 April 2024
Sergio
United StatesAC smelled when cooling and like it was on fire when heating. Parking was oddly placed and not safe for the handicap.
Bed
Stayed in April 2024
Reviewed: 2 March 2024
Abbey
United StatesThey could have laundry facility on property. They have continental breakfast advertise but all theyhave available is juice and coffee. After first night had to switch rooms because heat didn't work. Thought they could have compensate me.
Stayed in February 2024
Reviewed: 20 October 2023
Adrianna
United StatesI’ve stayed at this small hotel quite a few times to visit my loved ones and it’s not the cleanest. The rooms are usually good but this time I got room 237 and the room wasn’t swept. The floor was dirty with dead bugs laying around. Me and my fiancé killed about 3 ROACHES during our most recent stay. I hate bugs and roaches is a huge no.
Cheap and good location
Stayed in September 2023
Reviewed: 2 October 2023
Juan
United StatesRoaches every once in a while. Need better sheets bedding. Needs a hole new makeover
The staff were so friendly and nice and helped when needed.
Stayed in October 2023
Reviewed: 9 September 2023
-
United StatesI got bed bugs when I stayed there.
I liked that it was clean for the most part.
Stayed in August 2023
Reviewed: 6 September 2023
Kari
United StatesIt was dirty, $100 deposit if anything is taken or stained or damaged, but there was burn holes all in the bead spread and hair and debris all over the room. I used my own amenities, didn’t even want to lay in the bed
Convenient location
Stayed in August 2023
Reviewed: 30 August 2023
Carlos
United StatesThe toilet seat is broken on the henges that hold seat in place. The first room I stayed in, had a similar toilet seat issue. The room leaves a funny smell on your clothing.
Didn't receive any breakfast and the location os perfect. Close to restaurants and shopping
Stayed in August 2023
Reviewed: 25 August 2023
Carlos
United StatesToo much loud music and ppl in and out of rooms all hours of the night. Too much commotion
Location was great. room was comfortable and good enough for a few days.
Stayed in August 2023
Reviewed: 12 August 2023
Carolyn
United StatesNo toilet paper in room 😳. Shower curtain was dirty
Location, staff, and room was clean and bed slept well.
Stayed in August 2023
Reviewed: 10 July 2023
Rivera
United StatesNo $100.00 Xtra Deposit
Location was good
Stayed in June 2023
Reviewed: 30 June 2023
Karl
United StatesYeah the lighting in the room was not good in the microwave was old the refrigerator was whack
Physical location is awesome close by food ABC store a few bars and grocery store and public transportation
Stayed in June 2023
Reviewed: 28 June 2023
Karl
United StatesNice bed , close to food, easy check in
Stayed in June 2023
Reviewed: 15 June 2023
Kristine
United Statesice machine not working
bed was comfortable
Stayed in June 2023
Reviewed: 1 May 2023
Elizabeth
United StatesNeeds some up dating my ceiling was peeling....ice machine didn't work... my friend killed 2 roaches...
Stayed in April 2023
Reviewed: 26 April 2023
Roussel
United StatesComfort and staff minus the GM. He is extremely rude and arrogant.
Stayed in April 2023
Reviewed: 10 April 2023
Marissa
United StatesSome of the furniture in the room was broken. Also the freezer in the mini refrigerator was so iced over u couldn’t even put anything in it because the hunk of ice took up the whole space.
Stayed in April 2023
Reviewed: 3 April 2023
Helenia
United StatesNever changed bed or garage
Stayed in March 2023
Reviewed: 20 March 2023
Ken
United Statesbetter insulation between rooms the couple in the room beside us were loud talkers and it was heard from the walls.
no breakfast avaiable.
Stayed in March 2023
Reviewed: 18 March 2023
Damika
United StatesThe front desk was rude, tried to band me for me having about my attitude towards their rude behavior and questions about free coffee☕
Staff was not friendly
Stayed in December 2022
Reviewed: 9 March 2023
Helenia
United StatesI stayed there for bout a week. They never changed the bed cover or sheets never cleaned the room. Only thing they did was bring towel and sometimes change trash. I mean when u stay in a motel for that long wouldn’t u think they give u clean sheets and cover. They never made the bed when they came check the room I get back from work my bed still messed up
Stayed in March 2023
Reviewed: 23 January 2023
Yoxtin
United Statesthere was some roaches in the bathroom and bed room 140
not much
Stayed in January 2023
Reviewed: 17 January 2023
Jamie
United StatesCigarette burns on the blanket
The convenience to the hwy
Stayed in January 2023
Reviewed: 30 December 2022
Megan
United StatesHouse keeping didn’t check on me as a stay over so my trash filled up quickly
I liked how friendly the front desk staff was getting into a room
Stayed in December 2022
Reviewed: 15 December 2022
Joe
United Statesheater in the room didn’t work well
friendly staff
Stayed in December 2022
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