27 O'Connell Street, Sydney CBD, 2000 Sydney, Australia
#16 of 325 hotels in Sydney
Guests' ChoiceBased on 6449 hotel reviews
8.9Cleanliness
9.4
Comfort
9.4
Location
9.6
Facilities
9.1
Staff
9.4
Value for money
8.6
Free WiFi
8.9
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End of dialog contentReviewed: 4 May 2024
Lani
AustraliaNothing
Love the rooms. Big a spacious. Comfy bed. Very clean
Stayed in April 2024
Reviewed: 3 May 2024
Ashwin
Australia.
.
Stayed in March 2024
Reviewed: 2 May 2024
Kylee
AustraliaComfortable bed
Comfortable bed and enjoyed the pillow options. Super helpful staff with all our needs
Stayed in May 2024
Reviewed: 1 May 2024
Natasha
United KingdomNo view
Location and service
Stayed in April 2024
Reviewed: 30 April 2024
James
SwitzerlandExcellent hotel in a great location in the centre of Sydney's CBD, close to many of the key things to see and do on a trip to Sydney. Rooms were super comfortable, staff were friendly, everything went really well!
Stayed in April 2024
Reviewed: 30 April 2024
Samir
AustraliaNon
Nice and clean
Stayed in April 2024
Reviewed: 29 April 2024
Natalie
United KingdomNothing bad to say
Loved everything about this hotel and stay. Location was amazing especially for Circular Quay and the Rocks. Short walk to main street of the city. Staff was amazing each and every day. Would definitely stay again.
Stayed in April 2024
Reviewed: 29 April 2024
Princess
AustraliaEverything
Stayed in April 2024
Reviewed: 29 April 2024
Jane
United KingdomThe lack of outside space but given it's position in central area - not expected.
Excellent location. The staff were friendly, efficient and welcoming. Would recommend.
Stayed in April 2024
Reviewed: 29 April 2024
Jackielou
AustraliaThe fire alarm fault on our first night was very disruptive
It was an amazing hotel with great facilities and service. Location is central and close to popular sites and the restaurants pleased us
Stayed in April 2024
Reviewed: 29 April 2024
Caroline
AustraliaWasn't clear if there was a lift to get to ground level with your bags (even though there was a phone to call concierge)
Spacious, well-appointed room, high quality fixtures, exceptionally comfortable bed and pillows, excellent room service, excellent service by staff.
Stayed in April 2024
Reviewed: 29 April 2024
Deb
AustraliaNothing
The room was large with a beautiful bathroom. The location is wonderful.
Stayed in April 2024
Reviewed: 29 April 2024
Emily
AustraliaOur family room only had two double beds, bigger beds and more space would have been preferred.
Location, close walking distance to George Street Light Rail, Woolworth Metro and Circular Quay for views of Harbour Bridge and OperaHouse. Service, housekeeping and cleanliness. We were able to get ice and a stroller when we needed. Kids had a great time in the pool and spa.
Stayed in April 2024
Reviewed: 28 April 2024
Carinne
AustraliaBathroom door got stuck every time so it felt like you were locked in. I've had better value for money high teas elsewhere in Sydney.
Complimentary early check in, value for money deals, very clean and comfortable. Great breakfast, cocktails. Staff were very professional and helpful.
Stayed in April 2024
Reviewed: 28 April 2024
Ashleigh
AustraliaNothing it was great
The rooms were clean and up to date. The indoor pool and spa were fantastic! The buffet breakfast did not disappoint and the staff were so lovely they made it an extra special trip for my fiancés birthday!
Stayed in April 2024
Reviewed: 28 April 2024
Heidi
AustraliaThe location and the feel of the Hotel was amazing. The staff were so helpful and made you feel special. Love the food and our room . We will definitely stay there again next time we’re in Sydney.
Stayed in April 2024
Reviewed: 28 April 2024
Lambert
GermanyA disappointingly gym
A perfect business- hotel
Stayed in April 2024
Reviewed: 28 April 2024
Natalie
AustraliaNothing. It
The rooms are spacious and clean. Comfortable beds and very quiet. The buffet breakfast was delicious. The staff are exceptional - every person we encountered was friendly/ helpful and made the effort to ensure our stay was enjoyable.
Stayed in April 2024
Reviewed: 28 April 2024
Joel
AustraliaNot a dislike. Though, Interior design could match exterior.
Architecture, location, staff and generosity.
Stayed in April 2024
Reviewed: 28 April 2024
Paul
AustraliaNothing.
Great location. Clean & Tidy.
Stayed in April 2024
Reviewed: 28 April 2024
Angela
AustraliaNothing
Location was fabulous, super clean rooms, incredibly comfy beds
Stayed in April 2024
Reviewed: 28 April 2024
Tina
AustraliaPrice - seems high compared to other 5 star places.
Location was good and service was excellent
Stayed in April 2024
Reviewed: 28 April 2024
Matthew
AustraliaGreat central location to the Art Gallery, Circular Quay and transport.
Stayed in April 2024
Reviewed: 27 April 2024
Judith
AustraliaGreat location. Comfortable bed and spacious room. The fa x bar was nice to relax and good affordable meals
Stayed in April 2024
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