1222 Federal Highway Service Road, Sutton, 2620 Canberra, Australia
#43 of 45 hotels in Canberra
Guests' ChoiceBased on 2604 hotel reviews
6.9Cleanliness
7.3
Comfort
7.3
Location
7.4
Facilities
7.1
Staff
7.8
Value for money
7.6
Free WiFi
6.6
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End of dialog contentReviewed: 29 April 2024
Kirsten
AustraliaShower had hot water and pressure was very high but not the greatest overall, I think as would be expected for this stay. Bath was great.
Very convenient location, nice garden/bush view and was quiet.
Stayed in April 2024
Reviewed: 28 April 2024
Aamir
IndiaLocation and lack of a microwave
Value for money
Stayed in April 2024
Reviewed: 26 April 2024
Manjot
AustraliaI didn't like the other customer let her dog in the pool. So disgusting and unfair for others who don't like pets.
I like the breakfast buffet
Stayed in March 2024
Reviewed: 22 April 2024
Adila
IndonesiaThe staff was super nice, both on the morning and night shifts. The room had everything we needed and was very spacious for a group of 5 people. It is far from Canberra CBD, but we were traveling by car and were off to Sydney the following day, so the location was okay for our planning.
Stayed in April 2024
Reviewed: 22 April 2024
Browne
AustraliaBed was uncomfortable
No breakfast included in room cost
Stayed in April 2024
Reviewed: 19 April 2024
Jennifergri
AustraliaThe lounge was starned
The comfortable bed
Stayed in April 2024
Reviewed: 18 April 2024
Michelle
AustraliaThe food is a bit overpriced
It has a nice pool and playground. The food is nice
Stayed in April 2024
Reviewed: 14 April 2024
Craig
AustraliaFirst room we had didn't have a fridge, But was able to be moved to a room that had one.
Love the location of the facility
Stayed in April 2024
Reviewed: 8 April 2024
Simone
AustraliaWould prefer parking closer to room. Toilet seat loose (needs fixing). Light fixtures need cleaning as does under the beds. Lack of appliances in room: No microwave in room. No toaster. No clock/radio. No cutlery, plates, bowls. Only one chair in a room of up to 4 people.
Good shower. Comfy bed. A/C if needed.
Stayed in April 2024
Reviewed: 7 April 2024
Stacey
AustraliaExhaust fan in bathroom was extremely loud and attached to light. Would usually leave bathroom.light on for children if they woke but could not due to noise. Also battery in smoke detector went flat and beep every 10mins from about 1am. (I know that can't be helped)
Clean
Stayed in April 2024
Reviewed: 4 April 2024
Meyyappan
AustraliaThey didn’t arrange for cleaning on the second day
The location was quiet and calm
Stayed in March 2024
Reviewed: 1 April 2024
Reg
AustraliaShowing it’s age a bit
Pet friendly, good value breakfast
Stayed in April 2024
Reviewed: 1 April 2024
Hilmi
AustraliaThe place could use some refreshments as it looks dated. Like the parking spot line was unbearably seen at night and it could use some lighting too. Room was good. Amenities wasn’t cleaned properly.
Quiet area, not too far from the city.
Stayed in March 2024
Reviewed: 1 April 2024
Frans
AustraliaCold draft from the entry door. It's cold in the morning
Kids bed seperate from parent's room.
Stayed in March 2024
Reviewed: 31 March 2024
Marko
AustraliaWi fi Restaurant
Stayed in March 2024
Reviewed: 31 March 2024
Mary
AustraliaPillows
Location
Stayed in March 2024
Reviewed: 29 March 2024
Anna
AustraliaNo instructions or manual for the TV. Couldn't find the switches for the bedside lights and almost tripping over the bathroom doorstop situated at the foot of the toilet. The taps in the shower could be better signed to show hot and cold.
The beds and pillows were the comfiest. Actually had a restful sleep. I paid a reduced rate from the normal rate.
Stayed in March 2024
Reviewed: 27 March 2024
David
AustraliaThe staff at checkin was more interested in his phone playing games rather than check me in. He was very quick rattling off times of breakfast etc which I couldn’t understand. He just didn’t care.
Good size room and eatery close by
Stayed in March 2024
Reviewed: 25 March 2024
Kylie
AustraliaThe breakfast wasn't very nice. Not many options and not very tasty
Comfortable beds, very clean.
Stayed in March 2024
Reviewed: 21 March 2024
Katie
AustraliaThe loud school kids before 6am
Stayed in March 2024
Reviewed: 20 March 2024
Ting
AustraliaWe arrived in the evening, I spend half hour to find my room and lots of people got lost like me. Car park spots were not close to rooms. I asked for big bed but I didn’t get it
Stayed in March 2024
Reviewed: 17 March 2024
Arek
AustraliaThe run-down look of the grounds, parking lots and landscaping
Bathroom fit out Breakfast
Stayed in March 2024
Reviewed: 17 March 2024
Colin
AustraliaToo far out of canberra city especially with heavy traffic
Stayed in March 2024
Reviewed: 14 March 2024
Jesse
AustraliaI did not like how far away the property was from anywhere really, especially when there was no public transport available at all. The property itself was clean, but some aspects of it were very unhygienic. The toilet in my room was not cleaned, had another person particles on the bowl. The toilet seat was loose, and the bathroom fan was really dusty, ruined the really modern aspect of the bathroom. My room did not have an air conditioner fan remote, so the temperature I could not control. Further to that, the water aparantly had to be boiled, but the facility tried to charge $3 for 400ml of water. Along with that, the roads and paths were very big tripping hazards, had lots of potholes and raised concrete. The staff were very abrupt at times and condescending. Another down side, was the shop that was advertised onsite was no longer in operation. The curtains in my room had brown stains on them, and the couch had stains on it too.
I liked how the property was spread apart, it was very tranquil and quiet.
Stayed in March 2024
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