417 Hay Street, Perth CBD, 6000 Perth, Australia
#66 of 96 hotels in Perth
Guests' ChoiceBased on 2414 hotel reviews
7.2Cleanliness
7.7
Comfort
7.8
Location
8.6
Facilities
7.3
Staff
8.5
Value for money
7.5
Free WiFi
7.6
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End of dialog contentReviewed: 19 April 2024
John
AustraliaThe kettle in our room leaked - we reported it and a replacement was brought to us - this leaked as well. The shower was so noisy but the water was ok when the taps were adjusted. This proved hard for me as my senior female hands haven't the strength they used to have - and the shower itself blocked access to the taps. Again, we hope this is improved with the renovations.
We liked the location, the room size was adequate but the whole place looks tired and we noticed that renovations are happening. We would like to try it again when the work is completed - but it is a very long way from Townsville.
Stayed in April 2024
Reviewed: 18 April 2024
Ryan
AustraliaNo gym
Location
Stayed in April 2024
Reviewed: 17 April 2024
Yvonne
AustraliaSpray to strong
No thank you
Stayed in April 2024
Reviewed: 15 April 2024
Ashlee
AustraliaThe view and location
Stayed in April 2024
Reviewed: 14 April 2024
Rafizah
AustraliaThe bathroom sink faucet was loose. The chromecast wouldn't connect our streaming apps. Only managed to connect at 1am for 1 movie, then wouldn't connect again. The breakfast buffet was boring.
Location was great. Walking distance to shopping and food places. The room was a decent size.
Stayed in April 2024
Reviewed: 14 April 2024
Betty
AustraliaComfortable families, excellent location
Stayed in April 2024
Reviewed: 8 April 2024
Joy
AustraliaLess door slamming at night
Good position for all we wished to do in the city Would like to see some red and blue CAT timetables on the desk
Stayed in April 2024
Reviewed: 1 April 2024
Shyanne
AustraliaThe room needs updating. More cleanliness to detail also
Staff were super good easy to speak with and very accommodating
Stayed in March 2024
Reviewed: 30 March 2024
Richard
AustraliaCar parking was by luck and not a sure thing.
Facilities and service.
Stayed in March 2024
Reviewed: 29 March 2024
Sandra
AustraliaOld
Location
Stayed in March 2024
Reviewed: 27 March 2024
Dave
AustraliaNothing ay such short notice and check in it meet everything we required.
Just a great location walkable distance to most if not all that Perth Central has to offer
Stayed in March 2024
Reviewed: 23 March 2024
Chris
AustraliaThe outside of the balcony was full of rubbish. Ran out of toilet paper Bar fridge was warm, notified reception nothing improved The restaurant was closed the day we wanted breakfast On the Monday there was no water in the hotel
Staff were friendly
Stayed in March 2024
Reviewed: 20 March 2024
Sheree
New ZealandOld bathroom fittings that weren’t overly clean. And rude staff member. Breakfast was also lukewarm at best very disappointing.
Staff member at front desk was extremely rude and unpleasant when checking in, we also had an issue with air conditioning unit not working in our room when the lady from the front desk came to check it she was once again very rude. The staff member who transferred us to a new room was however lovely.
Stayed in March 2024
Reviewed: 16 March 2024
John
IrelandBreakfast was a disappointment and not good value. The provision of fresh fruit was poor and eggs only available scrambled is not good.
Stayed in March 2024
Reviewed: 13 March 2024
Carmelita
AustraliaStaying for overnight for catching up with grown up kids and very convenient for shopping , friendly staff
Stayed in March 2024
Reviewed: 13 March 2024
Paul
AustraliaSome plates and cutlery and microwave would of been great
The balcony attached and view of large church across the road was nice
Stayed in March 2024
Reviewed: 12 March 2024
Suzanne
AustraliaThere was no microwave or toaster and it was dirty and dusty around the edges of the floor and under the desk and in the bathroom. Being there for 6 days and there was no view .
It was the only Hotel in the entire city that had 3 single beds which we wanted! The 2nd reason we picked this hotel was the central position in the city. The iron & ironing board were simple to use and the hairdryer. As well as the airconditioning (that was easy to adjust) we also liked the window that opened . The staff were very helpful & friendly.
Stayed in March 2024
Reviewed: 6 March 2024
Ani
IndonesiaProperty abit tired
Good location with pleasant staff
Stayed in March 2024
Reviewed: 5 March 2024
Fiona
AustraliaNo parking
It was close to where we needed to be
Stayed in March 2024
Reviewed: 5 March 2024
Dameria
AustraliaGood
Good
Stayed in March 2024
Reviewed: 4 March 2024
Marlene
AustraliaMenu for restaurant was limited,
Area was good
Stayed in March 2024
Reviewed: 4 March 2024
Rebecca
AustraliaWe didn’t have a balcony which I wanted cause we smoke
Stayed in March 2024
Reviewed: 3 March 2024
Julie
AustraliaStepping into a bath to shower. The bath was in terrible condition. Peeling and cracked.
The staff were gorgeous. Location great.
Stayed in March 2024
Reviewed: 3 March 2024
Jo
AustraliaThat I couldn't check in before 2pm, when I returned at 2pm, there was a queue and I then had to wait about 30 minutes, before getting served. It they let us do the paper work and even issued room keys, when we returned at 2pm, I could have just collected my luggage and gone to my room. While waiting in the line, talking to others waiting, I was not the only one that could check in before 2pm..
Location was perfect Hotel was clean, tidy and quiet
Stayed in March 2024
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