Receptionist was like ice.

Location is very good.

Stayed in April 2024

It’s a four star hotel that has no toiletries nor slippers nor bathrobe. There are no glasses in the room to have a glass of water. The wardrobe is small so you can’t put a dress on a hanger. There are no wall coat hangers either. Breakfast is rather modest for a such large hotel. The cleaning staff would start banging doors at 6:30 while closing doors of some rooms.

Location. People at the reception were very cordial and helpful.

Stayed in October 2023

Even you pay good price for stay, you need to pay deck chair on beach or even on pool. It should be includen in price at least chairs on the pool because you need bracelet as gest to enter in.

Great view, great location. Room was clean and AC was ok. Staff is very professional and kind.

Stayed in August 2023

The room and the bathroom could have been more clean.

Breakfast was better than last year!

Stayed in August 2023

Internet was slow, disconnects quickly. Elevator was really slow and only one worked.

Pool is amazing, really clean. Location of hotel and free parking is great too.

Stayed in August 2023

Breakfast was good, room is also nice.

Stayed in July 2023

Food was bad specially dinner, camp food, no free of charge drinks not even water during dinner, not acceptable for $300 night fee.

Location

Stayed in August 2023

1 - The pool : this area works only from 9:00 AM until 7:00 PM and not only the pool but the whole portion is closed. I can understand that pool can be barred/closed for access in evening but why the whole area. There is no place left where you can just sit and relax. Either you sit in your apartments balcony/terrace or go into one of its resturant to enjoy the rest of the evening. Trust me with the kids its not at all possible. Not to forget you have to pay for the chair and sun shade as well. Top hotels where I have stayed have provided both (including beach towels) 2- The beach - The hotel provides access to the beach however it is a public beach and is rocky. The whole area is so crowded that you can not even find a place. With adults it may be easy but families with kids its a big no go. Better to just go to the beach in the early morning and find a place. 3- The elevator : 2 elevators and is kind of jammed up during breakfast / dinner . Please program the elevator to floors , so that one is used for odd floors and other is for even floors (just a suggestion)

With our booking we had breakfast and dinner included but one has to pay (during dinner) for drinks/water etc, Better to carry your own bottle of water. Room was spacious and had a beautiful view of the pool, sea and the nearby mountains. Good overall breakfast and dinner with a variety of seafood, meat , salads etc. For vegetarians/Vegans one has a very little option to choose from. The restaurants surrounding the hotel are nice and serve local cuisine and are not so expensive. Nice and huge parking place - one has parking at the reception floor (open parking) , terrace parking (open parking) and a garage (with direct access to the 4th floor of the hotel). The beach access is via lift but it terminates at the pool and then one has to use stairs to go down to the beach. Beach is in two parts - Private one is attached to the hotel and you can dive and swim but be careful with the kids as they might fall - second is the public beach access (be sure to find a place at the earliest).

Stayed in July 2023

The bar outside is too loud.

Perfect location, good swimming pool and view

Stayed in July 2023

Very polite staff.

Stayed in June 2023

Facilities outside hotel made us uncomfortable, especially staff that overviews the pool at the nearby restaurant.

Hotel staff is excellent and stay was enjoyable with them. Room is clean and comfort with balcony that has great view.

Stayed in May 2023

Mediocre food offering: no imagination in preparation, repetitive menu, limited options...

Nice modern hotel. Perfect location.

Stayed in May 2023

Great location, comfortable room with new furniture and great view from the balcony, very pleasant and friendly staff (reception, restaurant).

Stayed in May 2023

bar is a bit quiet, no gym

Great location, very clean, good breakfast, polite & helpful staff. well equipped room.

Stayed in October 2022

The food quality was very poor.

The hotel is very nice and clean and the room was comfortable and nice bath. The staff was very nice and friendly.

Stayed in September 2022

My room was a little old fashioned.

It's closeness to the ocean and it's beautiful pool.

Stayed in August 2022

- the rooms weren't very well faclitated no mini bar, no bathroom amenities. which isn't what you'd expect from a 4 stars hotel. - rooms with sea view over looks the hotel's disco in which the music is very loud and was not turned off until 2 am. - breakfast dining hall was very crowded and a very small and not really divers buffet was offered.

- Nice location, - nice view - good new rooms

Stayed in July 2022

elevator did not work and slow toilette did not flush well

breakfast very good view ok pool ok

Stayed in July 2022

The lift was a pain, long wait to get on the lift due to hotel having 7 floors.lift is tight also. Family room was quite tight for space. No coffee machine in the room.

Loved the pool, amazing views from the pool and balcony.

Stayed in June 2022

Sunbeds on swimming pool are on additional price, 8 bam per pay pet person. Dissapointed.

Breakfast was good.

Stayed in June 2022

Nobody but nobody was wearing masks!!!! No one from the hotel staff eider!!! Hey guys we are in the middle of pandemic and you are not wearing masks!!! The elevators are nightmare!!! You should wait for an elevator 30,40 mins. Hotel has beach access but the tourists who are not guests in the hotel call access the beach as well so you can’t find the place to stay. And hotel has their own club on the boardwalk and the music is so noisy that you can’t sleep until 3AM.

First of all we were really impressed by Neum. It’s so magnificent place. The hotel is on the beach the view from the pool is exceptional and magnificent. Rooms are comfortable, breakfast and dinner completely ok. Staff was exceptional really pleasant and communicative.

Stayed in August 2021

The hotel is very beautiful and the rooms are very clean. parking is a bit of a thing but if you reserve a parking spot in the garage you will be fine. The rooms have a wonderful view as you face the sea and boulevard. Although at night the boulevard is very busy as soon as you close the balcony door you almost don't hear a thing. The beds are so comfy I wanted to sleep all day. I tried the pool just once near closing time and I enjoyed that over the busy times during the day. All and all I had a wonderful day.

Stayed in July 2021

Breakfest

View,location

Stayed in August 2021

The elevator very slow

Location & cleanliness

Stayed in August 2021