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Reviews of Crowne Plaza Antwerpen, an IHG Hotel 4 stars

10, Gerard Le Grellelaan, Antwerp District, 2020 Antwerp, Belgium

#51 of 75 hotels in Antwerp

Guests' Choice

Review score

Based on 832 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.2

  • Location

    7.9

  • Facilities

    8.1

  • Staff

    8.6

  • Value for money

    7.7

  • Free WiFi

    8.3

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Showing 151 – 175

  • Reviewed: 24 April 2022

    8.0
    Elegant stay
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights

    Hotel temperature is very warm, so you can go from the swimming pool to your room with a simple robe. In the middle of an energy crisis, this seems quite ridiculous. The rooms are really hot and you can't open the windows. Parking in the street for free, otherwise 17 euros per day

    It used to be a great hotel, now I find it rather outdated. Some rooms have very small beds, I wonder why they say they are double beds. Hotel temperature is very warm, so you can go from the swimming pool to your room with a simple robe, if that's why you came to the hotel. You need to book for the swimming pool. Very friendly staff. Excellent breakfast

    Stayed in March 2022

  • Reviewed: 22 April 2022

    8.0
    overall satisfied
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 2 nights

    the room price has risen a lot since before covid

    Stayed in April 2022

  • Reviewed: 20 April 2022

    9.0
    Good
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    Good breakfast, comfortable room, good connection to the city centre - bus stop is just in the front of the hotel, free parking options nearby

    Stayed in April 2022

  • Reviewed: 19 April 2022

    8.0
    All very good as perusual.
    • Business trip
    • Couple
    • Standard Room
    • Stayed 1 night

    This time the room was to hot, could not control the heating.

    I have been using your hotel for over thirty years, it has never let me down.

    Stayed in April 2022

  • Reviewed: 12 April 2022

    7.0
    You can stay here, but I hope you wouldn't be needing an invoice.
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night

    This hotel is the absolutely worst in administration. They never manage to do anything correct. And I don't just say this after one bad experience, I am saying this after over a dozen of bad experiences.

    The room is standard ok.

    Stayed in April 2022

  • Reviewed: 8 April 2022

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Premium Room
    • Stayed 2 nights
    • Submitted via mobile

    I liked everything else in the hotel but for the fact that there was no heating in the room on the second night of our stay. I informed the staff twice in the morning and each time they promised to send someone to look at it but no one came to fix the issue. It was very cold in the room.

    I liked the cleanliness of the hotel and the breakfast too was good.

    Stayed in April 2022

  • Reviewed: 4 April 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights

    Bedroom could be modernised

    Leisure facilities, pool, sauna were excellent

    Stayed in April 2022

  • Reviewed: 23 March 2022

    9.0
    Great stay
    • Leisure trip
    • Group
    • Standard Room
    • Stayed 2 nights

    The staff is very helpful

    Stayed in March 2022

  • Reviewed: 22 March 2022

    8.0
    Very good
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Bed size must be better even for 2 people it was very just.

    Stayed in March 2022

  • Reviewed: 12 March 2022

    9.0
    amazing can’t wait to get back!
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    only down side was ordered food from lovely hotel restaurant but didn’t elaborate the chicken ceaser salad had fish in it which makes me sick so was a bit of miscommunication! other than that could not fault at all and can’t wait to return!!!

    clean! friendly staff amazing facilities great location beautiful rooms stunning swimming pool

    Stayed in March 2022

  • Reviewed: 10 March 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Other stuff are old dated! Especially the bathroom 🚻.

    Amazing & comfortable bed n pillows

    Stayed in March 2022

  • Reviewed: 8 March 2022

    9.0
    Keeping the standards
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night

    There may be some noise heard from a high-way, unfortunately.

    It is a big hotel, yet you do not feel lost in it. I was offered a free upgrade to a better room as all standard rooms were apparently taken (overbooking?). My room was quite large but still pretty cosy; clean and comfortable, too. Complementary tea/coffee/water in the room. There is a small fridge, too. No mini-bar service but one can buy staff in a self-service shop by the reception. Efficient heating system. The staff was very nice and professional. Smooth check-in - check-out. Very good breakfast with a lot of choice (including fantastic chocolate cakes...). The hotel is located in the outskirts of Antwerp, but there is a tram line nearby (10 minutes walk) which takes you to the centre of the city and the Central Station. And if you plan a visit in Middelheim area, Expo Antwerp or De Single cultural centre, this is the place to stay.

    Stayed in March 2022

  • Reviewed: 3 March 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night

    The restaurant service is not up to standards.In fact we were told to "not come to the hotel restaurant" if we expect service at the level of the prices,

    Beds were great, Pool area was good. The breakfast was nice.

    Stayed in February 2022

  • Reviewed: 19 February 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Location is not central and stay was a bit pricy compared to competitors

    Sauna, steam and swimming pool available for guests

    Stayed in January 2022

  • Reviewed: 26 January 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night

    You can park easily and safely on the street where the hotel is located. Moreover, you can get a bus directly next to the hotel. On the other side of the street is a supermarket, where you can also rent bikes.

    Stayed in December 2021

  • Reviewed: 13 January 2022

    8.0
    Very good
    • Business trip
    • Group
    • Standard Room
    • Stayed 3 nights

    breakfast, swimming pool and sauna

    Stayed in December 2021

  • Reviewed: 12 January 2022

    9.0
    Great breakfast and nice staff
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing.

    6 mins in a car to the centre of Antwerp. Staff very helpful. Parking available on site and off site for free. Great breakfast!

    Stayed in January 2022

  • Reviewed: 8 January 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast finishes early

    Sauna, swimming pool and bar

    Stayed in December 2021

  • Reviewed: 5 January 2022

    7.0
    come for the pool
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night

    double bed was actually 2 single beds that were not attached, room was quite hot and cooling was quite loud. breakfast looked ok but scrambled eggs were cold and crumbly

    Loved the pool

    Stayed in January 2022

  • Reviewed: 5 January 2022

    8.0
    Very good
    • Leisure trip
    • Group
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    looks delapidated

    i expected more

    Stayed in December 2021

  • Reviewed: 4 January 2022

    8.0
    Ver nice but a bit crowded and hot at night
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night

    The airconditioning didn't work very well. I put it on 18°C but i'm pretty sure it was a lot hotter than that. It was very busy that it was hard finding a spot to eat breakfast

    Nice bed, nice room, polite people and nice food.

    Stayed in December 2021

  • Reviewed: 3 January 2022

    8.0
    Hotel is good , but you must paid the supplement 5€ onsite
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    I had already paid my reservation on the booking, but the hotel asked me to pay a supplement 5€, so there is no indication for the supplement in the booking advertisement.

    All is goed in the hotel

    Stayed in January 2022

  • Reviewed: 27 December 2021

    8.0
    Happy
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Only the room, It was too noisy. You can hear everything from the outside. I think the isolation of the building was poor. They need to changed/renovate the building. But our stay was nice . Worth the money.Great food & staff was nice.

    Breakfast was delicious, too many choices. Location is good.

    Stayed in December 2021

  • Reviewed: 20 December 2021

    7.0
    ok for the value
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night

    breakfast excellent , Shower midium , low water flow even in a renovated room

    Stayed in December 2021

  • Reviewed: 5 December 2021

    7.0
    Good
    • Leisure trip
    • Group
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Restaurant staff was impolite

    Stayed in December 2021

Showing 151 – 175

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