10, Gerard Le Grellelaan, Antwerp District, 2020 Antwerp, Belgium
#51 of 75 hotels in Antwerp
Guests' ChoiceBased on 832 hotel reviews
7.9Cleanliness
8.3
Comfort
8.2
Location
7.9
Facilities
8.1
Staff
8.6
Value for money
7.7
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 April 2022
Georginamg
NetherlandsHotel temperature is very warm, so you can go from the swimming pool to your room with a simple robe. In the middle of an energy crisis, this seems quite ridiculous. The rooms are really hot and you can't open the windows. Parking in the street for free, otherwise 17 euros per day
It used to be a great hotel, now I find it rather outdated. Some rooms have very small beds, I wonder why they say they are double beds. Hotel temperature is very warm, so you can go from the swimming pool to your room with a simple robe, if that's why you came to the hotel. You need to book for the swimming pool. Very friendly staff. Excellent breakfast
Stayed in March 2022
Reviewed: 22 April 2022
Leo
United Kingdomthe room price has risen a lot since before covid
Stayed in April 2022
Reviewed: 20 April 2022
Anastasiya
GermanyGood breakfast, comfortable room, good connection to the city centre - bus stop is just in the front of the hotel, free parking options nearby
Stayed in April 2022
Reviewed: 19 April 2022
Alan
United KingdomThis time the room was to hot, could not control the heating.
I have been using your hotel for over thirty years, it has never let me down.
Stayed in April 2022
Reviewed: 12 April 2022
Koen
BelgiumThis hotel is the absolutely worst in administration. They never manage to do anything correct. And I don't just say this after one bad experience, I am saying this after over a dozen of bad experiences.
The room is standard ok.
Stayed in April 2022
Reviewed: 8 April 2022
Evelyne
IrelandI liked everything else in the hotel but for the fact that there was no heating in the room on the second night of our stay. I informed the staff twice in the morning and each time they promised to send someone to look at it but no one came to fix the issue. It was very cold in the room.
I liked the cleanliness of the hotel and the breakfast too was good.
Stayed in April 2022
Reviewed: 4 April 2022
Des
IrelandBedroom could be modernised
Leisure facilities, pool, sauna were excellent
Stayed in April 2022
Reviewed: 23 March 2022
Philippe
BelgiumThe staff is very helpful
Stayed in March 2022
Reviewed: 22 March 2022
Syed
FranceBed size must be better even for 2 people it was very just.
Stayed in March 2022
Reviewed: 12 March 2022
Francesca
United Kingdomonly down side was ordered food from lovely hotel restaurant but didn’t elaborate the chicken ceaser salad had fish in it which makes me sick so was a bit of miscommunication! other than that could not fault at all and can’t wait to return!!!
clean! friendly staff amazing facilities great location beautiful rooms stunning swimming pool
Stayed in March 2022
Reviewed: 10 March 2022
Mo
BelgiumOther stuff are old dated! Especially the bathroom 🚻.
Amazing & comfortable bed n pillows
Stayed in March 2022
Reviewed: 8 March 2022
Andrzej
BelgiumThere may be some noise heard from a high-way, unfortunately.
It is a big hotel, yet you do not feel lost in it. I was offered a free upgrade to a better room as all standard rooms were apparently taken (overbooking?). My room was quite large but still pretty cosy; clean and comfortable, too. Complementary tea/coffee/water in the room. There is a small fridge, too. No mini-bar service but one can buy staff in a self-service shop by the reception. Efficient heating system. The staff was very nice and professional. Smooth check-in - check-out. Very good breakfast with a lot of choice (including fantastic chocolate cakes...). The hotel is located in the outskirts of Antwerp, but there is a tram line nearby (10 minutes walk) which takes you to the centre of the city and the Central Station. And if you plan a visit in Middelheim area, Expo Antwerp or De Single cultural centre, this is the place to stay.
Stayed in March 2022
Reviewed: 3 March 2022
Tore
LuxembourgThe restaurant service is not up to standards.In fact we were told to "not come to the hotel restaurant" if we expect service at the level of the prices,
Beds were great, Pool area was good. The breakfast was nice.
Stayed in February 2022
Reviewed: 19 February 2022
Sayfeddine
NetherlandsLocation is not central and stay was a bit pricy compared to competitors
Sauna, steam and swimming pool available for guests
Stayed in January 2022
Reviewed: 26 January 2022
Stan
NetherlandsYou can park easily and safely on the street where the hotel is located. Moreover, you can get a bus directly next to the hotel. On the other side of the street is a supermarket, where you can also rent bikes.
Stayed in December 2021
Reviewed: 13 January 2022
Emil
Czech Republicbreakfast, swimming pool and sauna
Stayed in December 2021
Reviewed: 12 January 2022
Gary
NetherlandsNothing.
6 mins in a car to the centre of Antwerp. Staff very helpful. Parking available on site and off site for free. Great breakfast!
Stayed in January 2022
Reviewed: 8 January 2022
Olivier
NetherlandsBreakfast finishes early
Sauna, swimming pool and bar
Stayed in December 2021
Reviewed: 5 January 2022
Michele
United Statesdouble bed was actually 2 single beds that were not attached, room was quite hot and cooling was quite loud. breakfast looked ok but scrambled eggs were cold and crumbly
Loved the pool
Stayed in January 2022
Reviewed: 5 January 2022
Lisa
Philippineslooks delapidated
i expected more
Stayed in December 2021
Reviewed: 4 January 2022
Arn
BelgiumThe airconditioning didn't work very well. I put it on 18°C but i'm pretty sure it was a lot hotter than that. It was very busy that it was hard finding a spot to eat breakfast
Nice bed, nice room, polite people and nice food.
Stayed in December 2021
Reviewed: 3 January 2022
Abdelaziz
BelgiumI had already paid my reservation on the booking, but the hotel asked me to pay a supplement 5€, so there is no indication for the supplement in the booking advertisement.
All is goed in the hotel
Stayed in January 2022
Reviewed: 27 December 2021
Guilleno
NetherlandsOnly the room, It was too noisy. You can hear everything from the outside. I think the isolation of the building was poor. They need to changed/renovate the building. But our stay was nice . Worth the money.Great food & staff was nice.
Breakfast was delicious, too many choices. Location is good.
Stayed in December 2021
Reviewed: 20 December 2021
Alain
Belgiumbreakfast excellent , Shower midium , low water flow even in a renovated room
Stayed in December 2021
Reviewed: 5 December 2021
Marjaana
FinlandRestaurant staff was impolite
Stayed in December 2021
Gorna Oryakhovitsa, Bulgaria
Le Blanc-Mesnil, France
Zevenbergen, Netherlands
Florence, Italy
Ocean Shores, USA
Stralsund, Germany
Prague, Czech Republic
New Delhi, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content