As mentioned, we AND the hotel had the misfortune of being stuck without water for a while. This was very uncomfortable, but the staff helped us through. However, we're students without a car and the transport options were nonexistent. Busses came twice a day at awkward hours and are famously unreliable in Wallonia, there was no sidewalk on the busy way to Durbuy and the taxi was obviously very expensive. These two issues aren't so much the hotel's fault as the city's fault. It was clear that the area was leaning towards some wild west tendencies. "Fix it yourself" was the feeling I got in and around Durbuy. I got more adrenaline making my way towards Adventure Valley than I got inside of Adventure Valley. My advise is: get a car if you can, be prepared for people to drive 90 on dangerous roads where it says 70 and be prepared for things to go wrong in any hotel where you stay.

We impulsively booked the spa on arrival and it was amazing. The rooms were very comfortable. Furthermore, we didn't have much time to explore the terrain, but what we saw was nice. There were some issues with the water, but staff clearly worked hard to get them fixed and helped us with a bottle of water, which is all they could do.

Stayed in July 2021

Bed or bedding- mattress had leather cover, I’m sure this is so that they can save on mattress cleaning, but it didn’t make for good nights sleep. The mattress it self was too soft for me. Also terrible pillows, no neck support and very soft. I ended up folding two towels the second night as using as pillows. Room has no a/c or fan and even though it wasn't crazy hot during our stay our room just felt too hot to comfortably sleep. With open window there was some fresh air coming in but so were the flies and mosquitos which kept us up. All in all not a good night sleep and up early.. Unfortunately, I don't think the stay was worth the money. We paid over €200 for two night. With breakfast for two days for two, dinner for two one night and kayaking for 2 costs us another €200. Which is a lot of money for what you get. In all honesty I wouldn't stay here again, it's just not worth it and sleep was a big issue. When you are there for an active weekend, sleep is important.

The location wasn’t bad- need a car to stay here unless happy to stay in hotel all time or hike to and from nearby villages. Barvaux 45min away and it really is a hike. The other nearby village 20min away but does involve hiking on a side of a busy road with no walkways for pedestrians. Free parking and fairly large car park. Staff were great. Very nice and welcoming. I attempted to speak in French on occasions and people never snubbed me or my French skills. Also breakfast and dinner was good. Breakfast- not too much choice but all the essentials for continental. Fresh breads, pastries and baguette. Dinner- small menu but all food was great.

Stayed in June 2021

Wonderful view from the room. Nice location, close to nature and far from the traffic and buzz off Durbuy, this hotel is perfect for families as it features a great playground for kids

Stayed in May 2021

After 10pm no receptionist anymore

The sauna and the whirpool fantastic!

Stayed in June 2021

The room was a bit smaller than I hoped for. And no kettle/coffee maker in the room, but perhaps this is not default option in the hotel.

Large playground, and walking paths in the neighborhood. Attentive personnel, they contacted us in advance to serve the dinner at check-in evening. Duck was delicious. Various options for breakfast, everyone in the family was happy. We used an option to book private time slot of spa/sauna, that was truly relaxing. Nice place!

Stayed in May 2021

A little farm with hens and rabbits was a lot of fun for kids. Really fresh as the hotel is in the forest

Stayed in May 2021

Normally I booked confi double room with big bed as from the photos from the booking site I got a room with double bunk bed

Nice location

Stayed in May 2021

There are 2 things we didn't like. 1. When we booked the rooms (2 rooms for 3 persons and 1 room for 1 person) we had a choice between 2 single beds or 1 double bed. We have chosen 1 double bed for each room we booked. Finally we had 2 single beds, which was not comfortable at all. 2. The smell in the bathroom was not very pleasant.

It was very nice stay! The playground for the children is very nice. Because of the Covid we couldn't eat inside, so we had our dinner and breakfast outside, on the terrasse, which is not big but it is quite cozy. Big parking close to the hotel 👍 Food was tasty, no comments. Dinner 3 courses = 36 euro/pers, very nice formula. Breakfast = 14 reuro/pers, correct price. You have a choice, you can eat how much you want. Room was OK. You have wifi connection(not bad at all), bathroom is very clean, a small TV in each room, wardrobe with many space for the personal storage. The location of the hotel is perfect! Almost in the middle of the forest, very quiet. Each morning you wake up with the birdsong ❤ A very nice place to stay with the family.

Stayed in May 2021

Acoustique de la chambre.

Personnels, restauration et situation impeccable.

Stayed in May 2021

Nil

It's was modern, comfortable and clean. The reception manager was polite,friendly and very helpful, made me feel welcomed.

Stayed in May 2024

Very clean. Family friendly. Very good breakfast.

Stayed in April 2024

The smell in the room and bathroom

The people where polite

Stayed in February 2024

Wouldn't change anything!

My kids loved the bunk beds; the breakfast was FANTASTIC, the grounds were beautiful and the playground made the kids so happy. After having not experiencing a very warm reception elsewhere in Belgium, we quickly concluded the Ardennes region, and the staff at Mont-des-Pines in particular, were the friendliest people in our 10 days in the country.

Stayed in October 2023

Walls were thin, we could hear noise from above and the sides of us. Bed and pillows were very uncomfortable.

The location was great, quiet, and there were really great amenities. We booked a spa wellness room and loved having our own sauna. The patio was great and had a nice drink selection.

Stayed in October 2023

Nothing

It is a really lovely, clean and spacious hotel. The rooms were exeptional. The staff was really friendly. They had glutenfree bread and other stuff, so really good for my children with gluten intolerance. We come back for sure!

Stayed in July 2023

During check-in no one spoke English. Single bed for our 13yrs old daughter was pulled out type and looked more like half of a bed and she banged her head at the wooden frame every time she turned towards it. Room was very warm and there was no AC or a ceiling fan to cool it down.

Room was clean and spacious with a large bathroom. Double bed was big and comfortable.

Stayed in August 2023

We have stayed for 3 days and there is no room cleaning, due to the hotel being eco friendly, the cleaning was not even optional Check-in time from 4pm to 6pm, feels like there is no staff at the hotel, we have only seen some at the breakfast If you come late, you have to call a person, that explains to you how you can check-in yourself, only in french

Okay for a F1 weekend Enough parking spaces

Stayed in July 2023

Clean comfortable with friendly staff

Stayed in July 2023

No Aircon, and just a really squicky ceiling fan that kept us up all night. The toilet flushed with extremely hot water, turning the bathroom into an extra heater, making the room even more unbearable. Wouldn't recommend.

Stayed in July 2023

We sleept very bad. Sleeping pillows were made of rubber and also some kind of rubber/plastic cover under the sheets, so not possible for the body to breathe while sleeping!!!

Stayed in July 2023

Nothing

Really friendly staff. Really relaxing location. Lovely environment.

Stayed in July 2023

Early closing of the bar. While you're in the middle of nowhere, without any bars in the neighbourhood.

Friendly staff.

Stayed in April 2023

On the website, this place is advertised as a quiet place to relax away from the hustle and bustle of the city, ideal for relaxing from the hustle and bustle of the streets and city noises. The location of this hotel on the map seems to confirm this. We've been waiting for a weekend like this for a long time. Unfortunately, on the first night it turned out that it was just an advertising gimmick, throughout the night there was a loud party with about 20 people outside our windows. Loud music, alcohol, singing and screaming until the morning. Throughout the weekend I slept maybe 3 hours so trips to beautiful surroundings were also not what I expected (due to fatigue) If I wanted to spend the weekend partying, I would stay in Amsterdam, not leave. In the morning I decided to ask at the reception if it would be like this for the whole weekend, but unfortunately, no one from the hotel staff spoke English. I decided to write an e-mail and I did it the next day. Unfortunately, to date, I have not received a reply. Worst money spent ever and I would like to get it back because I feel cheated.

nothing

Stayed in May 2023

Wouldn’t recommend the ribs a volonte in the restaurant, rest is perfect.

Nice large room to stay in with our 2 big dogs. Super friendly staff and what a location! Middle of nature.

Stayed in May 2023

There was a fire that broke out on the property on the Friday 24th Feb 2023. There were no proper alert actions in place and the sprinkler system did not activate or there was none to begin with. The alarm was not even a fire alarm but more of a loud beep. The staff that alerted us about the fire, screamed at us in French, clearly seeing that we are confused, but still continued in French with hand gestures. Once outside, no communication what so ever as to what needs to happen. We were left in the cold until the fire trucks arrived. After the ordeal, no apology or explanation was given. No refund for the night that it happened. Not even a complimentary breakfast or dinner. We were unable to have supper that night. My family was left starving. Our weekend was ruined, due to us being too exhausted from the ordeal. To top it off, due to us speaking English, we felt so lost and isolated because no one accommodated us or at least tried to continue to speak to us so that we can try to get a better understanding. I will not be staying here again.

There are hiking trails and a nice playground for the children. It is close to the city center.

Stayed in February 2023