Boulevard Charlemagne 50, 1000 Brussels, Belgium
#130 of 192 hotels in Brussels
Guests' ChoiceBased on 1134 hotel reviews
7.7Cleanliness
8.0
Comfort
8.0
Location
8.9
Facilities
7.4
Staff
8.5
Value for money
7.5
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 30 May 2024
Catherine
IrelandNothing. Already planning to stay again
We stayed here as it is right beside the parc where the 20km race starts. The hotel itself may not be super fancy but it was really clean and our room was huge. Great shower too. Big shout out to Christophe for being EXACTLY the type of reception staff that every hotel should have. Really helpful and pleasant with no faffing about.
Stayed in May 2024
Reviewed: 24 May 2024
Gábor
HungaryRoom is big and comfy. Breakfast is very good. Loacation is superbt to the European Council.
Stayed in May 2024
Reviewed: 24 May 2024
Ailen
AustraliaConveniently located right across from the metro station. Room was very spacious and comfortable.
Stayed in May 2024
Reviewed: 23 May 2024
Adriana
RomaniaWe got some dirty towels at our arrival.
Very spacious rooms and good location. A rich breakfast at a reasonable price.
Stayed in May 2024
Reviewed: 12 May 2024
Geraldine
United StatesOldish and needs repair. No thought put into electric outlets. Bath shower was to high for older or shorter people. The whole place of not thought out nicely.
Was in a nice area with good restaurants
Stayed in May 2024
Reviewed: 6 May 2024
Olivia
Netherlands-
Good hotel, very close to the European Commission. Super good breakfast. Easy to find parking on the street as well.
Stayed in May 2024
Reviewed: 3 May 2024
Tatiana
GreeceThe hotel is old and needs to be renovated.
Great location, spacious room, clean, tidy, quick check in - check out, friendly stuff, very good breakfast.
Stayed in May 2024
Reviewed: 8 April 2024
Jessica
LuxembourgThe only flaw was perhaps the small kitchenette in our studio apartment. We didn't cook, but if we had perhaps we wouldn't have been thrilled. The kitchen was really old.
The room, although a little old-fashioned, was truly gigantic, clean and equipped with all comforts. The bathroom and shower were the best part for us, I have never seen such a large and clean shower. We are used to traveling a lot and the bathrooms are always the worst part of our stays because they are not easy to maintain, especially if they have no windows and humidity stagnates in the room.
Stayed in March 2024
Reviewed: 3 April 2024
Daiga
LatviaA little renovation is needed. But in overall everything was good.
Good breakfast, good transport connection, nice staff
Stayed in March 2024
Reviewed: 1 April 2024
Maria
PortugalThe room needs several improvements. It is only po ssible to connect the ketle to boil water by disconnecting either the fridge, or a lamp and putting the ketle on the floor! The ketle is a plastic cheap gaget it is impossible to fill a mug without spilling water all over. The wash basin in the bathroom has a very wide sink opening but no plug, this meaning that anything dropped by accident while washing will be swalled into the sink. Soap is not available near the wash basin, it must be collected with the hands, from the shower cabin! The fridge temperature is almost room temperature. The door to the balcony can only be opened/ closed by an athletic person (a strong employee had to do it for me). A pair of slippers is indispensable, yet it is not supplied, which is not acceptable for this price. I needed a spoon but there is none in the room. This extreme money saving policy practiced has a very negative impact on guests comfort.
Excellent location next to Barlaymont and Metro station. Helpful and pleasant personnel.
Stayed in March 2024
Reviewed: 31 March 2024
Nadezda
Netherlandsit was outdated
location, size of the room
Stayed in March 2024
Reviewed: 25 March 2024
Ana
PortugalThe hotel is based in the EU district, so not in the main old centre of Brussels but it was very near the metro, which makes it so easy to go anywhere.
Very spacious, very comfortable, king size bed, smart tv, near the metro.
Stayed in March 2024
Reviewed: 24 March 2024
Michal
PolandAll was good.
The location is excellent. I enjoyed the breakfast. I didn't use the kitchenette in the room, but it's nice to have, just in case.
Stayed in March 2024
Reviewed: 9 March 2024
Katerinaned
Czech RepublicThe kitchenette could have at least cutlery and plate.
I loved peace and quiet and the fact that room faced the small garden. It is so close to the EU institutions.
Stayed in March 2024
Reviewed: 4 March 2024
Vesna
Bosnia and HerzegovinaThere are no contents such as slippers, coffee machine, minibar, which become standard in modern hotels. Renovation is needed if you want to keep this price level. Also, the room is not too warm, but let assume that the reason for this is global energy saving in EU related to disruptions in supply chains due to the war in Ukraine.
The room is spacious and clean, breakfast is correct, the location is good due to the proximity of the EU institutions where I had a meetings, as well as easy access to the City Center and the airport thanks to the railway and metro stations that are close to the hotel.
Stayed in March 2024
Reviewed: 2 March 2024
Emmanuel
MaltaN/a
Very big room Comfortable bed Very spacious bathroom Location
Stayed in February 2024
Reviewed: 1 March 2024
Nadia
United KingdomDue to flight delays my dad arrived before me and they wouldn't let him check in until payment is done - probably my mistake as I thought I selected immediate payment when booking. But they had my bank details via booking.com so payment would have been made either way, I couldn't understand the nonflexible of the staff even though I have messaged them to explain the situation and that I will pay as soon as I arrive (it was an away weekend gift for my dad so I didn't want him to pay for anything) 😞
Really good location, right next to the metro/train station and Cinquantenaire Park. Kitchen facilities was also good, we could made dinner 😁. The room was very spacious.
Stayed in February 2024
Reviewed: 26 February 2024
Fischer
GermanyThe room was very clean. The location in the center of the EU district is ideal. You don't have to deal with the city center - airport transportation arrives/leaves from around the corner.
Stayed in February 2024
Reviewed: 19 February 2024
David
IrelandBeds are a bit soft.
Good location near Schuman metro station. Very big rooms. Convenient location.
Stayed in February 2024
Reviewed: 12 February 2024
Tatiana
GreeceIt is a good hotel but it could be better, for a 4star hotel. The building is old and needs to be renovated. There is no coffee machine in the room. The coffee sachets were never replaced.
The location, the spacious and warm room and the friendly staff.
Stayed in February 2024
Reviewed: 10 February 2024
Denitsa
BulgariaThe smell in the corridors.
Great location, next to the European Commission. Very convenient for 2 day business trip. Very spacious rooms, but some facilities (like cooking facilities), that I have no idea who's using. Heating with air-condition in the room, no heating in the bathroom. Very kind people working at reception. Beautiful inner yard (nice view from the room balcony).
Stayed in February 2024
Reviewed: 8 February 2024
Cillian
IrelandLocation, close to train
Stayed in February 2024
Reviewed: 8 February 2024
Thomas
SwitzerlandThe furnishings of the room I got were extremely old fashioned, not at all like the pictures.
Super, central location. The room was clean and generally in good order. It was a bit noisy, but not too bad.
Stayed in February 2024
Reviewed: 6 February 2024
Viorel
RomaniaNo sleepers in the room
Very close to the EU buildings
Stayed in February 2024
Kamari, Greece
Erfoud, Morocco
Marrakech, Morocco
Provatas, Greece
Prizba, Croatia
Zagreb, Croatia
Cartagena de Indias, Colombia
Beverley, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content