Nothing

Very clean, excellent location, staff is very kind. And free coffee and tea all day. Great place to stay with family and baby.

Stayed in April 2024

One thing I didn’t like was that the property didn’t have an elevator, no very convenient, but the staff assisted us in taking our luggage up to the 2nd floor

Very well located, very nice premises Staff was great

Stayed in May 2024

-

Grate place to stay in Brugge's center in historical building with all necessary facilities. Very friendly hostess :)

Stayed in May 2024

There is no elevator because the building is historical. But for us it was okay :)

Very friendly staff, great view from the hotel on the old city, historical building and delicious breakfast 🍳!

Stayed in May 2024

Friendly staff, back garden with birds, large bed

Stayed in May 2024

location

Stayed in April 2024

Room is very spacious and clean. Location was great. They had continuous hot drinks service with snacks for free in the common area - the breakfast room. Try their hot chocolate! Lovely reception.

Stayed in April 2024

Fantastic location

Stayed in March 2024

The shower / bath combo is very slippery when wet from the shower and the space available makes it quite awkward and dangerous getting out. Maybe a sticky bath mat in the bath would help.

Lovely old house with period furnishings. The bed was modern and comfy. Bathroom recently refurbished. Free coffee and tea all day and a fresh breakfast with many choices. The staff were helpful and chatty and gave good tourist information and dining suggestions. Walking distance from the bus and rail Station We were aware there is no elevator and were glad ( again) that we travel lightly and have backpacks. All in all a great stay.

Stayed in April 2024

They need to sound proof the walls, other than that all is 100

Location was excellent

Stayed in April 2024

Pillows

Clean, comfortable and staff really helpful & friendly. Great location. Good breakfast

Stayed in April 2024

I loved the place and the kindness of the person who attended us.

Families recommendation.

Stayed in April 2024

No AC, thankfully it was cool enough outside and I left the window open before I went to sleep and used the fan

Good location. Clean and comfortable room with good wifi and size of room. Quiet even though street room. Had a fan in the room and a tub!

Stayed in April 2024

We had a number of stairs to get to our particular room, which wasn’t terrible but it would have been easier if a lift was available after a long day walking around Bruges. It wouldn’t stop us from returning.

Lovely and quaint hotel, the lady on reception was so friendly. The room was comfortable and the location was great. We would return again.

Stayed in April 2024

Amazing owner, very welcoming and friendly. Free tea, coffee and hot chocolate throughout

Stayed in March 2024

Room was very warm but there was a fan so wasn't much of an issue.

Location was perfect. Breakfast was so good. So many choices and so fresh.

Stayed in April 2024

Location was great close to main tourist areas. Friendly and helpful staff, breakfast fresh and nice choice.

Stayed in March 2024

Breakfast a bit expensive

Good location. Very nice, clean and comfortable room. Staff vertically kind

Stayed in April 2024

Hotel a little dated but very clean. Could do with a kettle in the room but free hot drinks were available downstairs

Great location. Lovely clean rooms. Very friendly welcome.

Stayed in April 2024

after booking the first night we decided to book an additional night. However, when making the reservation online for the second night I made a mistake and booked a larger room which was a little more expensive. Since the first room already suited us perfectly, I went to reception to explain my mistake and ask if it was possible to stay in the same room for the second night because we didn't want to pay more for a bigger room. despite the availability of the room, I was refused to change the reservation. I could have stayed in the same room for the second night, but I would still have been charged the amount for a larger room. I know that the online reservation was not modifiable/refundable, but given the situation I think I could have been accommodated. a little flexibility would have made the customer experience perfect! despite this, it is a hotel that I recommend.

the location is perfect, the rooms are clean and the welcome is warm. very pleasant to start the day drinking hot chocolate in the courtyard to the sound of birdsong

Stayed in March 2024

Nothing

Centrally located, good service, great breakfast and excellent value for money

Stayed in March 2024

The small steps near stairs need highlighting as they blend in with carpet. I fell up one on the first day and down one on the second

The old building was beautifully and hosts very welcoming

Stayed in March 2024

Beign a person with slight mobility problems there was no hand rail in shower which I've noticed in a lot of hotels in UK and Europe and the drop from shower to floor was a bit of a problem for me again but apart from that hotel would have scored 10/10

Staff,the garden at the back it's a little haven of peace an quiet loved the avery location is 👍

Stayed in March 2024

Nothing

Everything went excellent, it’s a really nice place to stay a lot of days, they offer breakfast, the place has really comfortable facilities, and is really close to Al the city center. Totally recommended, if I return to Brugge, I’m will stay at this hotel.

Stayed in March 2024