Good location close to Central train station

Stayed in April 2024

The room orientation was weird There were no plugs / outlets next to the bed All outlet were on the opposite wall (no table or anything near it). Most outlet will shut off when you turn off the main switch (light) Only 2 outlets would work when the lights are off, and these outlet are not near any table that you can put your stuff that you want to charge. It was a-bit inconvenient.

Location excellent Has parking though it was expensive All restaurants near Most of attraction is in walking distance The room had mini fridge

Stayed in April 2024

The only thing we could fault was the small amount of dust on the bathroom floor and the dated bath and shower, maybe these could be replaced with something in the same style but a bit more modern. We also did not eat at the hotel, we felt the options available were too expensive and not worth the money. These things did not affect our overall experience.

We (English & Italian) stayed here for 4 nights in February 2024. Although I myself have been to Brussels many times before, my partner had not, and I was looking for a hotel with a ‘wow’ factor to help us have the best possible experience. The location of the Hotel is optimal, a 5 minute walk to Brussel Centraal station, and pretty much round the corner from the Grand Place. The front of house staff were friendly and accommodating, I cannot fault their English language skills. Our room was perfect for our stay. Given we visited early February, the weather wasn’t exactly at its best, but this wasn’t a problem and our room was kept at a toasty temperature at all times. Unexpectedly, the view of the grand town hall spire in the centre square added extra magic to our stay. We were never disturbed by noise during our sleep in the big comfy bed, and the range of channels on the large TV in the room ensured we could watch anything from the BBC to Spanish and German programs. The desk in the room is a good size and the mirrorThe large wardrobe was perfect for our storage needs and the mini-fridge was sufficient for cooling our beer and the foie-gras we bought to take back home. Our rooms were tended to every day and cleaned to a good standard. The style of the hotel itself is classy and slightly dated, but for us this just added to the experience, with the rooftop bar the perfect place to visit in the evening, which we didn’t find too pricey given the location and panoramic views of the city. On the day we left we were able to leave our luggage with the hotel and collect it in the evening before leaving Brussels - although we did wish we could have stayed another few nights! The deposit money we paid on the room was returned promptly and without any issues, as we are satisfied with the value for money on our stay given it was a one-off. I can recommend this hotel to anyone looking for a classy few nights in Brussels.

Stayed in February 2024

The toilet was broken, the sound of the dripping was tiring and boring.

Ver good locatoion, neatr to everything

Stayed in April 2024

The hotel was great overall, but since it's a four star hotel I still thought I'd mention three minor things: first, in my room there were no sockets close to the bed so not easy to charge your phone while checking it; the hotel wifi was also said to be free only for 3 days when signing in, which I thought was unusual for an hotel of this class. Second, it was mid April and I found that the room was a bit cold (did not know how to warm it up) and the water in the bathroom was rather slow to get warm. Finally, on the last day I could hear my new room neighbours, so unsure about how sound proof the rooms actually are when the hotel is busy.

Great central location, very close to the central station. Very helping and accommodating staff. Great breakfast. Reception open 24/7, the staff accommodated all of my demands and was very professionnal. Provided receipts at the end of my stay, great for a working stay. Lots of goodies in the room. Spacious, very clean. Because of work I did not have time to check the gym, sauna, or the TV in the room, but would have loved to.

Stayed in April 2024

Water pressure in the bath was quite low.

Good location, near the train station and sights

Stayed in April 2024

Location is very central to all the things to see in Brussels. Room are spacious and comfortable.

Stayed in April 2024

Location and fecility

Stayed in April 2024

Price of breakfast

Location

Stayed in March 2024

The Foyer bar in the main part of the hotel only opened between the hours of 17:00 and 22:00. They didn’t have any draft beer and a poor selection of wines. Quite poor for a hotel bar especially on the middle of Brussel. Needless to say the town itself made up for the poor service from the hotel. The bar at the outside behind the hotel doesn’t actually appear part of the hotel but we sat outside there a few times and enjoyed a drink.

Location was excellent and front of house staff were very welcoming and friendly.

Stayed in April 2024

We had a night when there was no hot water running in the taps. It was fixed the next morning. Staff were very prompt and helpful.

Turn left and there is the centraal train station. Turn right and you will land in the main square. 10 points for location. The room is with a tea coffee maker, iron and ironing board, hair dryer, toiletries and an empty minibar. A lot of English channels on the tv.

Stayed in April 2024

Rooms look a bit dated and in need of refurbishing. Breakfast prices were quite high considering the quality and variety offered.

Very centrally located close to city center and steps away from train station.

Stayed in April 2024

The rooftop we were looking forward to was closed

Ideal location, helpful staff.

Stayed in April 2024

Rooms bit dark Smell of smoke through the corridors Wasn't very nice

Great staff. Location. Good value. Pleasent surroundings

Stayed in April 2024

It’s rooftop cafe was not operational

Location

Stayed in April 2024

Very expensive

Service,food, location everything in walking distance

Stayed in March 2024

the room a little bit old style

the location is really central of Brussels, walking districts to most places, and then my room towards to a quite street, so it is perfect combination of central location but nice and quiet during the night.

Stayed in March 2024

Being charged 200 Euro on arrival for anything we might have in the hotel and take upto 7 days to refund the money after checking out. Never had this happen in the many hotels I have stayed in. I won't be back due to this.

Good location near the train station

Stayed in April 2024

Breakfast service disappointing. Nothing explained, staff standing talking to each other instead of ensuring guests happy with everything.

Reception staff welcoming and cleaning staff extremely efficient. Fantastic location, close to day tour departures. Great selection of hot/cold breakfast options.

Stayed in April 2024

Wifi not working

Location - near the central station and grand place

Stayed in March 2024

All is good

Helpful staff and location was near to the station. Big rooms

Stayed in March 2024

Good location

Room too small but locotion fantastic

Stayed in March 2024

I didn’t realise it’s opposite night club and every night there was parties until like 6am , people shouting . That was only downfall , if you are light sleeper might find it difficult. We was up every few hours as windows where facing nightclub .

The staff were really polite, lovely hotel and very clean . Lovely location , easy access to everything.

Stayed in April 2024

Central location for Brussels, right next to the train station and the main square of the city. Comfortable rooms and friendly staff.

Stayed in April 2024