Unfortunately the roof terrace bar was closed when we visited. The ground floor bar had no atmosphere and the bar service was lack lustre and the drinks list disappintingly small.

Convenient location, nice breakfast, clean and comfortable room

Stayed in April 2024

The bathtub was so narrow that we had to take a shower with one foot in front of the other! The magnifier mirror was to high that not even a basketball player could use it. The hotel has nice and big installations. They should offer breakfast included.

Location was excellent! The room was clean. The bed comfortable.

Stayed in May 2024

Noise from the street, and the bathroom (bathtub instead of shower, it is very narrow).

Excellent Location and the breakfast despite having only one machine for coffee.

Stayed in May 2024

There is a room for leaving your luggage, but on two occasions we found it unlocked and unattended. We went in to retrieve our bag (we had a ticket) but were told off quite unpleasantly by the concierge that we were not allowed in there. Yeah, maybe, but perhaps you should keep the door locked or at least guarded ...

Clean rooms, great to have the car park downstairs. You were five minutes from the center of Brussels, and centrally located for most of the interesting sites. It's a lovely hotel, and I'd heartily recommend it (but see my comment about the luggage room)

Stayed in May 2024

Poor explanation at check out time. Room rate increased every day

Location, room isclean

Stayed in May 2024

Two pieces of rickety furniture in the room - bedside tables. Insufficient accessible plug sockets for charging.

Front desk very helpful, including concierge with assistance for directions and trains etc..

Stayed in May 2024

Some things can be improved: customers do not have easy access to rooftop, need to queue like any other person's Toilet flush is too weak, takes ages to refill, toilet seat to be changed immediately - completely worn out

Location, cleanliness, staff, room size , breakfast

Stayed in May 2024

Duvet not large enough to cover you. Breakfast overpriced.

Getting clean towels every day.

Stayed in May 2024

No bottle opener in the room, no minibar

Stayed in May 2024

Location

Stayed in May 2024

Ligging in centrum

Stayed in May 2024

The price

I found the location very satififying

Stayed in May 2024

Just only thing - the plug socket could be besides the bed, at the night table, so the guest can charge the cellphone at bed. But this is just a recommendation, no big deal.

I travelled to Brussels for business trip, it was a nice hotel. Firstly, I would appreciate the staff at the counter - I had problems to pay (my bank application took long to load), but they were ok with that. All in all - hotel was nice, rooms and breakfast as well. I do recommend.

Stayed in March 2024

The hotel needs a renovation, especially for the bathrooms

The location is perfect: next to both the central train station and the Grand Place

Stayed in May 2024

Water took a while to heat up in the shower, but other than that, everything was good.

The location is fantastic, only a 2 minute walk to the Brussels Centraal station, and about 5 minutes walk to the Grande Place. There are also plenty of food options nearby. The bed was comfortable.

Stayed in April 2024

Good location close to Central train station

Stayed in April 2024

The room orientation was weird There were no plugs / outlets next to the bed All outlet were on the opposite wall (no table or anything near it). Most outlet will shut off when you turn off the main switch (light) Only 2 outlets would work when the lights are off, and these outlet are not near any table that you can put your stuff that you want to charge. It was a-bit inconvenient.

Location excellent Has parking though it was expensive All restaurants near Most of attraction is in walking distance The room had mini fridge

Stayed in April 2024

The only thing we could fault was the small amount of dust on the bathroom floor and the dated bath and shower, maybe these could be replaced with something in the same style but a bit more modern. We also did not eat at the hotel, we felt the options available were too expensive and not worth the money. These things did not affect our overall experience.

We (English & Italian) stayed here for 4 nights in February 2024. Although I myself have been to Brussels many times before, my partner had not, and I was looking for a hotel with a ‘wow’ factor to help us have the best possible experience. The location of the Hotel is optimal, a 5 minute walk to Brussel Centraal station, and pretty much round the corner from the Grand Place. The front of house staff were friendly and accommodating, I cannot fault their English language skills. Our room was perfect for our stay. Given we visited early February, the weather wasn’t exactly at its best, but this wasn’t a problem and our room was kept at a toasty temperature at all times. Unexpectedly, the view of the grand town hall spire in the centre square added extra magic to our stay. We were never disturbed by noise during our sleep in the big comfy bed, and the range of channels on the large TV in the room ensured we could watch anything from the BBC to Spanish and German programs. The desk in the room is a good size and the mirrorThe large wardrobe was perfect for our storage needs and the mini-fridge was sufficient for cooling our beer and the foie-gras we bought to take back home. Our rooms were tended to every day and cleaned to a good standard. The style of the hotel itself is classy and slightly dated, but for us this just added to the experience, with the rooftop bar the perfect place to visit in the evening, which we didn’t find too pricey given the location and panoramic views of the city. On the day we left we were able to leave our luggage with the hotel and collect it in the evening before leaving Brussels - although we did wish we could have stayed another few nights! The deposit money we paid on the room was returned promptly and without any issues, as we are satisfied with the value for money on our stay given it was a one-off. I can recommend this hotel to anyone looking for a classy few nights in Brussels.

Stayed in February 2024

The toilet was broken, the sound of the dripping was tiring and boring.

Ver good locatoion, neatr to everything

Stayed in April 2024

The hotel was great overall, but since it's a four star hotel I still thought I'd mention three minor things: first, in my room there were no sockets close to the bed so not easy to charge your phone while checking it; the hotel wifi was also said to be free only for 3 days when signing in, which I thought was unusual for an hotel of this class. Second, it was mid April and I found that the room was a bit cold (did not know how to warm it up) and the water in the bathroom was rather slow to get warm. Finally, on the last day I could hear my new room neighbours, so unsure about how sound proof the rooms actually are when the hotel is busy.

Great central location, very close to the central station. Very helping and accommodating staff. Great breakfast. Reception open 24/7, the staff accommodated all of my demands and was very professionnal. Provided receipts at the end of my stay, great for a working stay. Lots of goodies in the room. Spacious, very clean. Because of work I did not have time to check the gym, sauna, or the TV in the room, but would have loved to.

Stayed in April 2024

Water pressure in the bath was quite low.

Good location, near the train station and sights

Stayed in April 2024

Location is very central to all the things to see in Brussels. Room are spacious and comfortable.

Stayed in April 2024

Location and fecility

Stayed in April 2024

Price of breakfast

Location

Stayed in March 2024