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Reviews of Hotel Balkan 3 stars

14, Emanuil Manolov str, 5300 Gabrovo, Bulgaria

#4 of 5 hotels in Gabrovo

Guests' Choice

Review score

Based on 107 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.6

  • Location

    9.0

  • Facilities

    7.2

  • Staff

    8.1

  • Value for money

    7.5

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 1 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom needs to be renovated but it has got the hairdryer. The receptionist speaks a very good English although the restaurant staff need to improve it.

    I liked the free parking in front of the hotel and the restaurant open until 10 p.m. The room was quite small but comfortable with new furniture. The staff was very kind. The hotel is in a good position between Plovdiv and Veliko Tarnovo in particular if you visit the Buzludzha communist monument. We had a great dinner and a great breakfast in the fashion main lounge which is fantastic if you don't want to leave the hotel and look for food.

    Stayed in April 2024

  • Reviewed: 27 February 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The location is great. Simple and clean place to overnight.

    Stayed in February 2024

  • Reviewed: 18 December 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Restaurant was booked for celebration events and unavailable for dinner for the hotel guests. It was unpleasant surprise considering the cold weather - we had to walk through the whole city, unable to find a dinner place and ended up at the grocery store .. The restaurant staff was not kind to us on the second day, and even refused to serve coffee and beverage before the event’s start. One of the staff was extremely rude, yelling at me and sending me to get coffee from outside. After complaining at the front desk, the receptionist got engaged and my order was taken and brought to the hotel lobby. The hotel administration should have notified the guests staying at their property about the events taking place, and to recommend making dinner plans ahead of time at other places.

    Breakfast was good, location is excellent. Hotel was clean.

    Stayed in December 2023

  • Reviewed: 29 November 2023

    7.0
    Good one.
    • Business trip
    • Group
    • Single Room
    • Stayed 1 night

    Good room, clean, good for the momey.

    Stayed in November 2023

  • Reviewed: 23 October 2023

    8.0
    Pleasant
    • Business trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No carpets on the floor

    Good value for the price

    Stayed in October 2023

  • Reviewed: 6 September 2023

    8.0
    Very good
    • Business trip
    • Family with young children
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Nice an clean

    Stayed in September 2023

  • Reviewed: 31 August 2023

    7.0
    Good
    • Business trip
    • Group
    • Single Room
    • Stayed 2 nights

    Restorant

    Stayed in August 2023

  • Reviewed: 4 May 2023

    8.0
    Very nice stay, super staff!
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    Nothing really, maybe people smoking in the restaruant. But that is a culture collision.

    Clean, very nice staff and location very good. Beds are comfy and room has a good size.

    Stayed in April 2023

  • Reviewed: 2 May 2023

    8.0
    Nuce, dog-friendly hotel in the centre of Gabrovo
    • Leisure trip
    • Group
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    It would be nice to have some renovation.

    Great location, nice rooms, friendly staff, and good restaurant. Dog-friendly hotel and restaurant.

    Stayed in May 2023

  • Reviewed: 9 March 2023

    8.0
    Very good
    • Business trip
    • Group
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    The airconditioner was old so it didn't work prorerly.

    The staff was friendly. Hotel has a very nice restaurant. Breakfast was great.

    Stayed in March 2023

  • Reviewed: 6 March 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There was a big delay from ordering the breakfast until we received the meal. Not pleasant if you are starving.

    Nice location of the hotel and place for car parking. Nice food in the restaurant.

    Stayed in March 2023

  • Reviewed: 4 March 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    great location

    Stayed in March 2023

  • Reviewed: 4 November 2022

    6.0
    Good location
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Old furniture, the AC barely warmed thevroom.

    Great location, at the centre of the city.

    Stayed in October 2022

  • Reviewed: 31 July 2022

    7.0
    Best location in town and nice stay.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights

    Breakfast was poor.

    Staff was very polite. The menu on cart was very reach and tasty. One of the rooms had nice view.

    Stayed in July 2022

  • Reviewed: 28 July 2022

    7.0
    Simple room, ok for one night, well center to the city
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    Refreshed bathroom but shower without curtain, you have water every where Bedroom need refreshing, at least for painting

    In the center Simple breakfast but good enough Parking available Late checking ok, 24h reception opened

    Stayed in July 2022

  • Reviewed: 10 July 2022

    8.0
    Very good
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    Rain

    I like the town

    Stayed in June 2022

  • Reviewed: 20 June 2022

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    This hotel is convenient for business travelers. Very good value for money. The best in the hotel are the location (city center), kitchen, restaurant, parking and the bed.

    Stayed in June 2022

  • Reviewed: 19 May 2022

    7.0
    ok
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    common areas

    common area brilliant

    Stayed in May 2022

  • Reviewed: 9 May 2022

    6.0
    Not as expected for the money
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night

    Cleanliness: of the room (I stayed in 116), even if at first sight it was OK, after I moved the beds to merge them I saw a lot of filth under them (being with a little child, it was very difficult to explain to her to not stay on the floor because it is dirty, being used to staying on the floor all the time at home). The bathroom had just a short and thin curtain between the shower and toilet seat, so it was very difficult to keep the floor dry (we didn't have any towel for the bathroom floor) and it was mold on the frame of the door. Breakfast: was good but very poor in diversity - no omlette, only hard boiled eggs, only one type of cheese, one type of meats, no juices (only coffee, tea and milk).

    The terrace + good breakfast (even if not as diversified as expected) Location: quiet and clean surroundings, nice view from the terrace Staff: welcoming and helpfull (I wanted water at the breakfast because I don't drink tea nor coffee and the girl from there was nice enough to give me a glass of water)

    Stayed in May 2022

  • Reviewed: 9 May 2022

    6.0
    Good location, but parking is not guaranteed
    • Business trip
    • Group
    • Twin Room
    • Stayed 1 night

    Parking. The hotel offered parking to whoever came in first, prioritizing restaurant clients to hotel residents. We had to park on the street

    Location is good, stuff spoke English

    Stayed in May 2022

  • Reviewed: 22 April 2022

    8.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The smell in the bathroom due to Water installation - the door had to be kept open. No possibility to încrease heat in the room - Air conditioning not working. The elevator being very small - just two people and a suitcase.

    The restaurant, the cosy and clean room , the staff. Also the View.

    Stayed in April 2022

  • Reviewed: 19 July 2021

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast and the noise from the other rooms

    The location, the friendly staff and the renovated facilities

    Stayed in July 2021

  • Reviewed: 26 June 2021

    7.0
    overall good experience
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 2 nights

    Bathroom needs refreshment. the door operate with usual key, but not with cards, which is not so comfy

    this is one good hotel, located in the city centre. the most famous restaurant in Gabrovo, restaurant Rest is only 5 min. walking from the hotel. But: it is obvious that the hotel needs some refreshment works. especialy bathrooms are old and not so comfy. Over all it was good experience to have 2 nights there with my beloved woman.

    Stayed in June 2021

  • Reviewed: 8 May 2021

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Basic room, minimal toiletries. Ongoing renovation. Bad breakfast.

    Central location

    Stayed in May 2021

Showing 1 – 25

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