58 Kostenski vodopad Str., 1404 Sofia, Bulgaria
#24 of 185 hotels in Sofia
Guests' ChoiceBased on 389 hotel reviews
8.9Cleanliness
9.3
Comfort
9.2
Location
8.8
Facilities
9.0
Staff
9.3
Value for money
9.1
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 April 2024
Snezana
SerbiaThe bed was uncomfortable. Everything else was great.
The staff is friendly but speaks very little English. We rented a room as an overnight stay to go to the airport so the location was OK. They also have parking available, so that was good. The room was spacious and clean, but the bed was quite uncomfortable. Last time we stayed here, the bed was great so I guess it might be depending on the room. There's a nice bakery nearby, and I highly recommend you try it. It's got awesome sweets and nice breakfast choices.
Stayed in April 2024
Reviewed: 23 April 2024
Zhana
BulgariaEverything was great.
A nice small hotel with excellent location - close to a bus stop and has an easy connection to the city centre. There is also a private parking, which is really convenient. Rooms are nice and specious and equipped with everything needed for a pleasant stay. The receptionist was extremely kind and helpful. Would definitely recommend it if you are looking for great value for money or just a nice place to stay for a couple of days.
Stayed in April 2024
Reviewed: 4 April 2024
Деница
BulgariaGreat location, lovely staff.
Stayed in March 2024
Reviewed: 18 March 2024
Iordanka
United KingdomIt’s a bit noisy- it’s double noise , one side it’s the school, other side they are washing cars the whole day!!!
Everything almost.
Stayed in February 2024
Reviewed: 29 February 2024
John
BulgariaThe room was very nice and an extremely comfortable bed. Restaurants less than a minute from the hotel.
Stayed in February 2024
Reviewed: 21 February 2024
Melisha
South AfricaWould have been great if they offered some bottled water in the room. Not everyone drinks tap water especially if you traveling and I found myself searching for bottle water in the middle of the night which I didn't get till the next morning
Spacious room. Comfortable.Good value for money for a short stay like a night or 2. Staff were friendly and accommodating.
Stayed in February 2024
Reviewed: 17 February 2024
Oliver
United KingdomVery helpful lady on reception
Quiet modern and everything needed apart from tea/ coffee making facilities
Stayed in January 2024
Reviewed: 13 February 2024
Atanas
AustriaThere are no drinks in the hotel. A coffee machine would be great. but not that bad. There are many restaurants and shops in the area.
everything
Stayed in February 2024
Reviewed: 17 January 2024
Graham
BulgariaOur room was located over the car wash bay and it is very noisy when they are operating the jet wash equipment. No problem at night but you have no chance you can sleep in.
Good location, clean, great staff, parking available.
Stayed in January 2024
Reviewed: 7 January 2024
Надежда
BulgariaThe hotel is very stylish and modern. The staff is super friendly, there are parking spots outside the building and the location is superb - near coffee shops, restaurants, etc.
Stayed in January 2024
Reviewed: 1 January 2024
Christos
CyprusWilling to help with anything you need !🙏🙏🙏
Stayed in December 2023
Reviewed: 1 January 2024
Haris
CyprusGreat place to stay
All was good
Stayed in December 2023
Reviewed: 22 December 2023
Loranie
GermanyThe staffs are hospitable and very accommodating. The room is also tidy.
Stayed in December 2023
Reviewed: 8 December 2023
Petya
NetherlandsI expected a wall between the bedroom and the "living area" but may be i didn't read the description good which is on me. Overall, was great.
The size of the bed, it was also the reason we chose the hotel in the first place. Travelling with 2 small kids was perfect.
Stayed in November 2023
Reviewed: 4 December 2023
Ilias
GreeceThe room it was very clean , big and confortable .Everything was perfect!!!
Stayed in December 2023
Reviewed: 28 November 2023
Marharyta
UkraineLoud car wash in the building, tiny balcony. And it is really far from the city centre.
We liked it, all was clean, parking places near the house were available. One time we forgot our card in the room, and communication with administrator was a real relief she solved our problem in one moment even she was not at the building.
Stayed in September 2023
Reviewed: 4 November 2023
Alain
SpainNothing
Good value for money. Easy parking for cars.
Stayed in October 2023
Reviewed: 29 October 2023
Kurt
BulgariaNo real downsides, there was the dim noise of the carwash below, but as I was situated at the opposite side and I arrived on a rainy day, this was neglectable.
Arriving at the location, I was able to leave my car at the parking lot of the carwash attached to the hotel, which is already a huge plus in a big city. After the check-in, I entered a massive room with king size bed and a large, comfortable bathroom. Price/quality wise, the hotel exceeded my expectations!
Stayed in October 2023
Reviewed: 24 October 2023
Viktor
United StatesThere was parking but the space was tight as the parking had to be shared with the car wash that is located under the hotel. There is a school right across the street and it get get noisy on top of cars being washed.
Nice staff, very helpful, there is a nice restaurant near by, there is parking. The rooms were clean and spacious, the hotel is obviously new, and there are a lot bakeries and coffee shops near by.
Stayed in October 2023
Reviewed: 23 October 2023
Victoria
United KingdomAC wasn't the cleanest but worked. Otherwise, no complaints from our stay.
Easy to get to location with free parking meaning having a hire car was ideal. Easy and frequent transport into central Sofia. The room and bed was massive which was lovely and clean. Great restaurants and bakeries along with supermarkets close by
Stayed in October 2023
Reviewed: 20 October 2023
Liliia
UkraineGreat bed in a family room, enough space to sleep with a toddler, good location, clean and cozy. Private parking available, though street parking is also free.
Stayed in September 2023
Reviewed: 16 October 2023
Thorsten_haj
BulgariaLovely place with friendly staff and spacious rooms. If you're looking for a family run hotel with the welcoming heart, go here. They do not offer meal options but in walking distance you'll find everything you need. The room was spotless clean and as I was staying for one night only, this is all I'm looking for.
Stayed in October 2023
Reviewed: 12 October 2023
Borislavhristov
BulgariaNothing
Great location in a nice neighborhood and close to South Park. There was free parking, the hotel is new and nice, bedsheets and towel were soft and good, water pressure and hot water were great. Everything you need for a short stay in Sofia :)
Stayed in October 2023
Reviewed: 10 October 2023
Християна
BulgariaNothing
Great value for price. Good location, nice bathrooms.
Stayed in September 2023
Sausheim, France
Bischofswiesen, Germany
Hisarya, Bulgaria
Darwin, Australia
Przeźmierowo, Poland
Riposto, Italy
Mazara del Vallo, Italy
Saint-Gervais-les-Bains, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content