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Each immaculate and individual was exceptional.

Stayed in September 2023

Nothing about the hotel itself, but the area - we were staying late September, and all reastaurants in the area (apart from Hotel one) were closed already.

Hotel was clean and comortable, rooms spacious, all basic kitchen equipment included. Close to the beach and small shops. Hotel arranged good airport transfer. Nice pool area. Breakfast was ok, but nothing fancy, coffee was not good, but there is a coffee shop just around the corner.

Stayed in September 2023

It is not a dislike necessarily but rather suggestion - the pool while very clean and nice is in need of some tile work - replace the missing tile (not just patch the gaps)

The location was great - next to transportation, near stores, away from the noise of the bigger resort and just a very short walk to the beach. The staff was really helpful and always available. The property was constantly cleaned - they were even cleaning the glass on the outdoor showers :)

Stayed in August 2023

It's really strange for a 5-star hotel, the boiler in the rooms is local and we were waiting 20 minutes to heating, because there's not enough hot water for 4 people. The furniture is simple and not the same like the pictures.The breakfast is the same every day, only a few options for healthy breakfast

The apartment was with very nice terrace, and pool view. The staff is very kind and helpful. Nessebar is near to the hotel, 20 min, walking distance. Very nice food in the restaurant for a lunch.

Stayed in August 2023

N/A

Everything, staff, food and spacious room.

Stayed in August 2023

Best place ever

Stayed in August 2023

Best hotel

Stayed in August 2023

Small stuff: outdated lifts and some disconnected curtain hooks

Large and stylish apartment. The location is very good - it’s a nice walk to Nessebar and all essentials are around including easy access to 2 waterparks (our goal was not drive anywhere ourselves). Kids loved both the pool and the beach.

Stayed in July 2023

Breakfast could have been a little better.

Rooms was spacious very much apartment style. Very good for toddlers and the beach is not to far. T-market a few minutes walk.

Stayed in June 2023

Pool inside and outside cold. There are not enough sunbeds around the pool.

The food was good,friendly staff.

Stayed in August 2023

Would have preferred a stiffer mattress

Very nice apartment with amazing balcony with sea view

Stayed in August 2023

No entertainment in the evening

I would highly recommend this hotel. Suitable for families that would like like to have a relaxing time

Stayed in August 2023

The glass on terrace in my room was very dirty. Not enought sun beds at pool. Bartender didnt care about customers as pool

I liked profesional service at hotel reception

Stayed in August 2023

I was at studio, and it was tight to go in the bathroom, because the mounted heat boiler was blocking the door to be fully open. A big person might have difficulty to enter.

Everything was great, the staff was very friendly, the restaurant/food were very high level - one of the best I have been. Hotel was clean and beautiful. Would visit there again.

Stayed in August 2023

Fix the fridges’ doors :) It’s really hard to remember that you need to push it strong to really close it. Elevators are sloooooooooooooow…

Almost everything is just seamless and smooth.

Stayed in August 2023

The room and the balkoon was exelent

Stayed in July 2023

The breakfast was not a 5 stars hotel breakfast, not much choice but good food though Pillows could be better, not as i expected in a 5 stars hotel

Staff very helpful and nice Close to the beach 4 minutes walk The restaurant is very good (for lunch and dinner) Location is great

Stayed in August 2023

Chaotic room cleaning, but everything was possible to solve with the staff who were very coming towards. Each morning one type of breakfast, it wasn't level of 5 star hotel.

Perfect location, only 4 minutes walk to the sea side. Really nice room. Kind staff. Quite place, no entertainment, excellent place for those who love silence. Good sauna and steam bath offer included in the price.

Stayed in July 2023

Clean, excellent restaurant, friendly staff of the restaurant

Stayed in July 2023

Only the wardrobe needed a small repair, and less sunbeds for number of guests. Otherwise everything was perfect.

Everything

Stayed in July 2023

Everything was well run, but one of the elevators was out of order and the other very slow, only fits 4 people, so we ended up using the stairs a lot.

Very clean and modern rooms and facilities. Great breakfast and pool. Staff very helpful and all spoke English.

Stayed in July 2023

far from the city center

room service. very clean

Stayed in July 2023

There wasn’t enough sunbeds at the pool ,the small indoor pool wasn’t heated as it said on the book and the room wasn’t clean very good all they did is changing the towels still dirty after

The restaurant was really nice The food was Good The bar and pool was nice

Stayed in July 2023

We stayed here in 2022 and there were little things that were worse in 2023. The room we had this time was not in as good state of repair. Air con was unreliable, curtains hanging off, furniture damaged. Some staff very unfriendly. Breakfast options not as good as last year. Place was also very quiet (14-24th June) so lacked atmosphere in restaurant at night etc. pool tiles damaged and all over the side.

Most of the staff are friendly and the place is clean. Cleaners in general are very good. 2 bed apartment is spacious and ideal for us as a family of 4 - great having 2 bathrooms and large balcony.

Stayed in June 2023