N.a.

The staff made us feel most welcome. They were very customer-friendly and helpfull. Even though it was not a very busy tourist period, the restaurant was well-equipped and served fresh, tasty meals.

Stayed in May 2024

It was a bit expensive. The quality of the food in the buffet during dinners could be somewhat better, and the courses may be as well served for the price.

The location is amazing, ski-in - ski-out. My room was huge.

Stayed in February 2024

Nothing.

Excellent location as you walk out the front and your on the slopes. The staff were helpful and nothing seemed a problem.

Stayed in March 2024

Nothing.

The manager and staff always take care of us when we stay at Ice Angels. Always a great atmosphere during the day and apres ski. The adjoining ski hire/garage is also very convenient. Lovely food and drink and it's only a short walk to many other restaurants and bars for evening entertainment.

Stayed in February 2024

Right on the ski area, excellent outside seating area, good service Will be visiting again

Stayed in March 2024

Great location

Stayed in March 2024

Disabled access Only stairs

Stayed in March 2024

Ski room is part of the hotel’s ski shop. If you rent equipment in a different ski depot than the hotel’s, you’ll need to pay 10lv/night for storing your skis. Not a lot, but I would expect free ski room regardless of where I rent my skis.

Excellent location right next to the main lift & village center. Hotel is equipped with a gym, spa facilities and a bar in the lobby. Front porch overlooks the slopes.

Stayed in March 2024

Nothing.

Very friendly hotel right in the centre of Borovets. Could be a little noisy from neighbouring bars but to be expected due to location.

Stayed in February 2024

Parking was extremely limited.

We loved how it was situated on the mountain for skiing and how easy it was to walk to the restaurants around!

Stayed in March 2024

This is not even a complaint, because everything was really great, but be aware that since you are so close to the slopes and everything that it will be a bit loud at night. It didn't bother us at all, but I know that it would bother some people.

Absolutely perfect location to skii in Borovets. You can see the slopes from the window and easily ski in and out. The breakfast and dinner were great. Wifi was fast. The staff were super helpful and nice. There is a spa in the hotel and I booked a few massages which were great after a day of skiing.

Stayed in February 2024

Amazing location directly on the slopes and beside a chair lift. Staff were exceptionally helpful especially the waiter who sorted out our evening meal after we arrived late evening. Thank you!

Stayed in March 2024

Lovely hotel by the ski piste. A place we'll be coming back for sure.

Stayed in February 2024

Bars outside the hotel were very loud and could be heard from the room until the early hours of the morning. Although friends in another part of the hotel couldn't hear them.

Breakfast was good, not a huge verity but enough. The location was brilliant, at the bottom of the slopes and near the chair lift. Close to bars/restaurants.

Stayed in February 2024

No comments

Location, services, personnel

Stayed in February 2024

A jacuzzi would be a good addition

The decor was very in keeping with the area - beautifully decorated It was very clean The staff were efficient and friendly

Stayed in February 2024

Too hot in room even with radiator off. Had to resort to keeping the window open. Downside was the noise from the next door bar.

Brilliant location on the slopes and close to everything. Good breakfast with coffee made to preference. Rooms modern.

Stayed in February 2024

Breakfast and dinner could be improved. Had to pay to keep our skis in the ski room as we'd hired them elsewhere. Had we known, we'd have rented them there.

Fantastic location, friendly staff, nice spa.

Stayed in February 2024

There was a little misunderstanding considering dining in the hotel in the evening. Apparently you need to pay for it in the morning of the same day, you cant pay for it when you check out. That was not explained and it led to a not so nice experience in the evening where the waiter told us we cant eat in the dining room because we didnt pay for it n the morning. Otherwise everybody else in the hotel was very nice to us

Excellent location, excellent new spa with dry sauna, steam room and a small pool. Variety of body treatments in the spa with very good and professional masseurs. Loved the view from the hotel dining room. Ski hire in the hotel, very convenient. My son had a very goid progress in skiing thanks to his ski instructor Nikolay I can say that Nikolay was fantastic to children. The weather was on the plus side in our week there in February but miraculously there was enough snow on the pistes for skiing. All in all, it was a great holiday and thank you for everything!

Stayed in February 2024

Trying to get a seat on the Hotel outside balcony which were overtook by skiers who don't stay at the hotel, I would have thought the hotel would reserve a couple of tables for hotel guests only, just an observation..

very friendly staff and the room backing onto the slopes is a brilliant feature, didn't make breakfast so can't comment but we were made a packed sandwich and water parcel each as we were leaving at 2am which was a lovely gesture.

Stayed in February 2024

Nothing

The location is really close to Martinovi baraki lift. Great view!

Stayed in February 2024

the food during the breakfast was lacking variety ..traditional Bulgarian dishes were missing ( banitza burek mekici ayryan etc

room views over the ski slopes.

Stayed in January 2024

Offer guests coffee when they come for breakfast..

A winning location for skiing Lovely staff A new clean and comfortable hotel good breakfast

Stayed in January 2024

Paying tea in minibar and unknown teas (flavours) for the breakfast

Location, parking, nice beds

Stayed in January 2024