Gorna Malina, 2131 Gorna Malina, Bulgaria
#1 of 1 hotels in Gorna Malina
Guests' ChoiceBased on 72 hotel reviews
8.7Cleanliness
8.8
Comfort
8.8
Location
8.7
Facilities
8.8
Staff
8.9
Value for money
7.9
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 12 September 2023
Masammut
MaltaWe were there for 5 nights. Most of the advertised activities were not available or there were no staff to refer to for them. Entertainment area was closed off, rodeo simulator was off, and there was no horseback riding. Could be because it was not the high season but it should be specified when these are available. There is also a nice bar within the pool, but for some strange reason it only sells Shisha, no drinks. Also choice of food from the restaurants is very limited, especially for kids, and especially during the week.
The place is very clean and there's plenty for the kids to enjoy themselves, especially if they love animals. It was not very crowded, rooms are large and well maintained, including a Dolce Gusto machine for coffee!
Stayed in August 2023
Reviewed: 22 August 2023
Niv
IsraelThe vip area is over rated.
Everything
Stayed in August 2023
Reviewed: 13 August 2023
Karin
IsraelThe shower overflowed on one of the rooms. The water on the pools was really cold though it was mid-August. One hitted pool could make a huge difference. Also no breakfast although it is pretty expensive compared to similar locations.
We liked the lake and the vibe at the water park, the park has 2 sliders. Clean rooms and nice view. Stuff were nice.
Stayed in August 2023
Reviewed: 3 August 2023
Barbara
SloveniaEverything was perfect 💪👌
Stayed in August 2023
Reviewed: 25 July 2023
Alvaro
PortugalAlthough we booked a room for 4, we got an overcharge for two children.
The location is great and allows for a nice and quite night under the stars. Busy during the day with many pool guests but after 8pm, it changes. Plenty to do, with a great mini zoo.
Stayed in July 2023
Reviewed: 19 July 2023
Randy
United StatesI wish the restaurant had more options and after 9pm it isn’t possible to get any food.
Everything you want is in front of you and very friendly staff
Stayed in July 2023
Reviewed: 5 July 2023
Natascha
NetherlandsThe staff was amazing. Extremely friendly and accommodating. Made us feel like VIPs :) pools, activities, food, accommodation were all more than we expected. It was also really clean. We stayed from a Monday until Wednesday so it was not very crowded, but enough people to have a fun vibe.
Stayed in July 2023
Reviewed: 24 September 2022
Mor
IsraelPoor with food... only one expensive restaurant and no interesting thing to do evening time
Nice place for families...
Stayed in August 2022
Reviewed: 10 September 2022
Paul
United KingdomThe pools for swimming are at least 1.2 metres deep so not ideal for younger non swimmers.
Accomodation is excellent and lots to do on site with children. Staff really helpful and friendly
Stayed in August 2022
Reviewed: 28 August 2022
Elena
BulgariaEverything is perfect
Stayed in August 2022
Reviewed: 22 August 2022
Ioana
RomaniaWe were unlucky and it rained, even if it was mid-August.
The place is very nice, big, great place to walk and spend a family week-end. The swimming pools are big, enough space and the late afternoon swim was a blessing.
Stayed in August 2022
Reviewed: 20 August 2022
Sonia
GreeceIt can have an option of closing a room with buffet breakfast , it will increase the value of the hotel, because the option of the a la carte restaurant if you want to eat breakfast there, it doesn't have variety . And unfortunately it doesn't have anything around so you can go.
The whole design of the hotel, it was perfect !
Stayed in August 2022
Reviewed: 15 August 2022
Mary
United KingdomEverything was exceptional but Needs to have kettle in the room especially for families with babies. Needs to upgrade on menu, too much meals with chips. Very far to the city and no restaurant nearby need a microwave or a shared kitchen.
Beautiful place, helpful staff
Stayed in August 2022
Reviewed: 26 July 2022
Delgado
BulgariaEverything was good. The staff was excellent
Stayed in July 2022
Reviewed: 6 July 2022
Desislava
United StatesDuring the week there wasn’t service at the pool and some of the attractions wasn’t working (horseback riding, paint ball, swan water cycles).
The property is nicely done, clean and welcoming. The staff is amazing!
Stayed in June 2022
Reviewed: 23 June 2022
Eliyahu
IsraelRooms are very old, the first one we had smelled like mold and then we switched with the couple we traveled with. The staff said there is no available rooms. The restaurant's food is not very good and nowhere really to eat near by
The place is amazing looking, has a lot of activities for family with Kids and the staff are super nice and hospitable That area is very beautiful and the place clearly had a lot of money invested in it - very luxurious looking resort
Stayed in June 2022
Reviewed: 20 June 2022
Leonardo
BulgariaThe only thing I did not enjoy was the food served. It needs a lot of improvement. Pizzas ordered by the pool were tasteless and seemed frozen. Definitely not worth the money. If they fix the food served, this place will become one of the best vacation spots near the capital of the country.
The environment and the attractions. Room was clean and very well organized. Balcony was stunning. The pool and water slides were amazing. Definitely coming back for those.
Stayed in June 2022
Reviewed: 20 June 2022
Eliyahu
IsraelBeds are uncomfortable, one of the rooms we've been to had a smell of mold
The place is amazing for families & couples. The staff's service is amazing and they really tried being there for anything we wanted
Stayed in June 2022
Reviewed: 3 October 2021
Rustislav
BulgariaThe food in the restaurant could use some improvement
The best service possible. Everything in this place is just heavenly. Give Igor a raise!
Stayed in September 2021
Reviewed: 29 August 2021
Emil
BulgariaAlthough the stay was great, here are the things that we didn't like: * The number given in our room for room service was not working, so we had to call the one provided in Booking app to order breakfast. This is not a major issue, and can easily be fixed by the staff. * We ordered pizzas while staying at the poolside, which unfortunately got canceled by a huge order amount and some sort of order "confusion" that happened. We were a bit disappointed by that, because it took a while to get to our food. Also, be prepared to spend. The place is not cheap by any means, and while this is a very personal judging, most people would probably find the place expensive.
When staying at "The Wind Mills Hydropark", you can get access to all of the facilities inside the Hydropark before your check-in (your luggage will remain safe until its time to check-in) AND also on the day of the checkout. This effectively means that you can get a day and a half stay there without having to pay extra fees. When we go greeted, there were special compliments that were very appreciated, the staff was very friendly and the whole check-in process went very smooth. The rooms were amazing in design (in my humble opinion) and extremely clean! You also get some compliments in the fridge, as well as cable TV network. Breakfast in the morning was delicious, as well as the dinner we had in the restaurant. The restaurant staff was extremely helpful and left a great impression with us! While staying at the pool, there will always be a waitress around from which you can order various food and drinks directly to you. There is also a gorgeous park area that you can take a walk in, filled with interesting plants and even animals! Overall, you can get a pretty fulfilling experience here and I recommend it for a weekend!
Stayed in August 2021
Reviewed: 12 August 2021
Magnolia
BulgariaFood and drinks are a bit over priced but expected in a resort
Everything, I love being at the Resort for a me time relaxing gateway. This is my fourth time and will visit again
Stayed in July 2021
Reviewed: 30 July 2021
Ebrahim
BahrainI liked everything about the hotel
Will organize and clean landscaping superb
Stayed in July 2021
Reviewed: 10 July 2021
Matthew
NetherlandsThe hydro wind mills park offers a lot of different facilities. It is an excellent place to relax and enjoy the quietness. They offer a lot of different 'zones' which contains their own themes. The deluxe zone is really a recommendation since they contain public hot tubs and a warmed pool.
Stayed in July 2021
Reviewed: 8 July 2021
Ross
BulgariaWhat I loved the most is the location of the aquapark. The amazing and helpful staff were also exceptional. Cheers to Igor for being really good at what he’s doing
Stayed in July 2021
Showing 1 – 25
Helsinki, Finland
Gdańsk, Poland
High Newton, UK
Maglie, Italy
Bora Bora, French Polynesia
Cabanaconde, Peru
Zagreb, Croatia
Monterosso al Mare, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content