Personal opinion: might be better with some more air in the swimming pool but that is easily fixable with the opening of the windows so such option exists.

Great location, easy to go on hikes on several options considering the transportation method. Spacey room, food was tasty as tried the local dishes, spa was fine in general. Staff is friendly and nice. Very quiet during our stay.

Stayed in April 2024

Only thing I didnt like was that there was no fireplace in the apartment although the pictures of the apartment we reserved showed that there is a fireplace (also on the list of stuff in the apartment showed that there is fireplace)..

The location is very nice in the woods if you like hiking its ideal. Breakfast was superb and the food in the restaurant is also great. Staff is polite, rooms were very clean and the hotel is in great shape.

Stayed in February 2024

The soa center is not the best, but is good enough. The pool is very small, but great for children.

It was clean, warm and peaceful, great for a rest. The best thing out of everything was the staff. The last day we were alone in the hotel and they treated us like royalties!! - bringing food to the room, preparing food only for us, etc. We were just very impressed with the staff! They were great!

Stayed in January 2024

I felt that the restaurant is a bit expensive and I would have enjoyed if there was English breakfast in the breakfast card.

Exceptionally clean and tidy! Very quiet place and great facilities! Delicious food in the restaurant!

Stayed in November 2023

Very clean and spacious apartment. Walking distance to the Smolyan lakes and other mountain trails.

Stayed in October 2023

Great location. The hotel is located 10 mins outside of the city center (car ride). It’s clean, comfortable and the restaurant is great if you don’t want to drive. The wellness center is small but it has all you need and it’s very clean. The staff is friendly and helpful. There’s so much to see around the town. You can ask the receptionist for recommendations.

Stayed in September 2023

The staff is really friendly. The location is second to none, close to all the good ecopaths in the area. The food is good and the rooms are clean. They have also built a house for a stray dog :) I highly recommend it.

Stayed in September 2023

Nothing

Excellent accommodation! The breakfast is very delicious.It is perfectly clean and the stuff are very friendly.

Stayed in August 2023

No major issues

Very good location. 10 minutes walk from Smolyan lakes. Nice view of the mountain and fresh cool air.

Stayed in August 2023

The breakfast can be a bit more tasty and with more variety. Pool size.

Very helpful staff! They attended to on demand changes in our stay in no time. Food was very nice (a bit pricey:) ). The SPA is nice - especially the massages done by Siika. Pool is children friendly.

Stayed in July 2023

Probably some flexibility on the menu items would be good - we asked for a few changes but they were all declined, but nothing major

As usual, everything was great. Nice big rooms, nice showers, amazing food. The restaurant is really great, regardless of breakfast, lunch or dinner. Location is amazing as it's adjacent to so many great hikes.

Stayed in June 2023

Nothing.

Great value for money! The SPA is really nice!

Stayed in June 2023

Nothing

I loved everything - the surroundings, the hotel, the staff, the food. No complaints at all.

Stayed in June 2023

Our room was above the restaurant which was just a bit noisy, but actually that was not even a problem. There were really no problems. Recommended.

Well made food, pleasant staff and great location. We haven't tried the spa facilities. It is well suited for relaxing near the forest, mountains and lakes. Food was nothing extraordinary, but it was tasty and well made.

Stayed in May 2023

The kitchen could have been better equipped with towels and cleaning cloth. A floor towel in the bathroom could also be nice.

Everything was perfect. Spacious rooms. Very clean. Nice mountains view. Staff were very nice. Short walk to a few small lakes

Stayed in May 2023

We have one tiny recommendation, to pay attention to the windows in the rooms, because it was winding through the window.

We are very satisfied with the overall experience. The staff was at an excellent level, also the food was extremely tasty. The location is top notch. Definitely will be there for a second time.

Stayed in April 2023

Can’t think of anything significant at the moment. Maybe the swimming pool, it is small and appears a bit messy

extremely friendly staff!

Stayed in March 2023

Nothing - very good hotel, beautiful location. Excellent Dinner .

Good selection and ingredients. Well presented. Great staff. Extremely helpful.

Stayed in March 2023

very small TV

The hotel is placed in the mountains with a very beautiful view. The staff is nice and helpful. There is SPA included in the price. The breakfast was rich.

Stayed in February 2023

an extremely beautiful and cozy hotel with a great location, nestled in the heart of the Rhodopes

Stayed in October 2022

The location is great

Stayed in September 2022

We arrived at late night and there was not clear indication where is the main entrance

Everything was excellent.

Stayed in September 2022

Parking spaces are not enough at times.

Great location. Excellent breakfast. Very good food in the restaurant, reasonable prices, very friendly staff.

Stayed in August 2022

Everything was wonderful. Clean room, friendly staff and great service!

Stayed in December 2021