Veliko Tarnovo, str 19, Plovdiv Center, 4000 Plovdiv, Bulgaria
#9 of 92 hotels in Plovdiv
Guests' ChoiceBased on 278 hotel reviews
9.3Cleanliness
9.6
Comfort
9.6
Location
9.8
Facilities
9.4
Staff
9.5
Value for money
9.0
Free WiFi
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 April 2024
Nanko
BulgariaVery comfortable room, perfect location right next to the fountain park on a quiet street. Perfect bed, excellent shower cosmetics, spacious room, quiet place.
Stayed in April 2024
Reviewed: 9 April 2024
Allan
United KingdomWe didn't expect this hotel to have a swimming pool, gym or Spa, so we were not disappointed.
The room was large, clean and comfortable. We liked having two easy chairs to relax in. The staff were friendly, efficient and competent. Being a historical building added to the character of the building. Breakfasts were cooked to order in a very well appointed quiet room where the service was very good. There was a lovely park right on the doorstep of the hotel and paths led to the centre of town. There were plenty of cafes, restaurants and bars in the town centre. Most of the sights of Plovdiv were within easy walking distance.
Stayed in April 2024
Reviewed: 31 March 2024
Alexandrina
GermanyNothing
Everything was perfect. Nice staff, big, clean and quiet room with all the facilities, central location near the park.
Stayed in March 2024
Reviewed: 25 March 2024
Danimira
United KingdomNothing
Room size, very friendly staff and excellent facilities. Food from the restaurant was unexpectedly good. Could not fault the hotel at all
Stayed in March 2024
Reviewed: 5 January 2024
Annica
DenmarkThe breakfast could have been better
Room and the staff was perfect
Stayed in January 2024
Reviewed: 4 November 2023
Elena
BulgariaI did not feel as a guest in a 5-star hotel, I would give it 4. The walls are thin, we heard the people’s conversations. The breakfast on Saturday starts at 8:00 (I think, it is late, it should be at 7), and it wasn’t impressive. If you are with a big car forget about the hotel’s underground parking, but there is a parking near the hotel.
The location is very good. The cosmetics provided in the room were very nice, everything smelled like roses. The room was fine. I recommend you to book a room with a park view on a higher floor. The price is reasonable.
Stayed in November 2023
Reviewed: 30 October 2023
Mariana
BulgariaAbsolutely everything there is top of the top
Stayed in September 2023
Reviewed: 27 October 2023
Kostadin
Bulgarian.a.
room size and comfort; courtesy and responsiveness of the staff. parking including in the price.
Stayed in October 2023
Reviewed: 25 October 2023
David
United KingdomNothing
Lovely hotel in a very good location Everything has been done to a very high standard We had a very good stay and would recommend the hotel to anyone visiting Plovdiv
Stayed in October 2023
Reviewed: 20 October 2023
Griffiths
FranceA perfect place to stay in Plovdiv. Wonderful, quiet location on the edge of the park. Motorbike parking right outside (or underneath the property). Beautiful building. Large, comfortable room with the best shower products ever (Bulgarian rose). A good restaurant where we ate the first night. Good breakfast. Excellent, helpful staff. Couldn't be better.
Stayed in September 2023
Reviewed: 15 October 2023
Engel
AustraliaAll.ok
Location next to a beautiful park and minutes from main attractions was great
Stayed in October 2023
Reviewed: 14 October 2023
Esther
United KingdomCan’t think of anything
Excellent location next to a wonderful park, very very central but not smack bang in the middle of party central. Very clean and comfortable, friendly staff and the great breakfast.
Stayed in October 2023
Reviewed: 9 October 2023
Sebastiaan
NetherlandsPersonally, I like an open trash can
5 star service
Stayed in October 2023
Reviewed: 30 September 2023
Robert
United KingdomNothing: everything was perfect.
This is the hotel that I wish to pack in my suitcase and take on all my travels. Staff are very helpful, breakfast is very good, and the room large, spotless, and very comfortable. Even as pensioners, we enjoyed a great experience together with the Jacuzzi bath included in the room.
Stayed in September 2023
Reviewed: 28 September 2023
Wandering_but_not_lost
United StatesI don't want to say anything negative about this wonderful hotel but I will admit that parking a car the garage is a bit nerve wracking. It requires hotel personnel to assist in guiding you in and out. We would have taken a taxi anyplace we couldn't have walked rather than move the car.
We stayed in a corner suite for 4 blissful nights. Natural light flooded in from 3 large windows with beautiful views into the park treetops. The bed was pure comfort, bathroom spacious and well appointed. We were tired from 10 weeks of active travel and needed a restful break... this room delivered! They even had room-darkening window coverings, an amenity we find rare in this part of the world. Breakfasts were very nice, excellent staff, a memorable dinner in their restaurant, a park (with singing fountains!) across the street, and a short walk to town and restaurants made for an excellent stay.
Stayed in September 2023
Reviewed: 24 September 2023
Martin
BulgariaThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 18 September 2023
Izhak
IsraelTriple C: clean culm and comfortable
Stayed in September 2023
Reviewed: 17 September 2023
Пламен
BulgariaBreakfast was very average
Stayed in September 2023
Reviewed: 16 September 2023
Richard
CanadaThe bed was a little soft for my tastes.
Great quiet location beside a park…large room which was quiet…nice bathtub..the breakfast was not bad but could be a little better…beautifully renovated old building…10 minutes walk from downtown
Stayed in September 2023
Reviewed: 1 September 2023
Mariana
BulgariaThere is nothing you can even remotely dislike about this hotel
The most amazing hotel in Bulgaria. Everything was simply perfect 👋👋👋
Stayed in August 2023
Reviewed: 21 August 2023
Branko
United Arab EmiratesBreakfast options could be better
Very clean, extremely comfortable, super helpful and outgoing staff
Stayed in August 2023
Reviewed: 20 August 2023
Sarah
United KingdomNothing
Very comfortable and the staff were very helpful and welcoming.
Stayed in July 2023
Reviewed: 19 August 2023
Cristian
RomaniaEverything, from the design of the room, cleanness, personnel, location, one of the best hotels I've ever stayed in.
Stayed in August 2023
Reviewed: 14 August 2023
Charlina
United KingdomEverything was perfect! Very nice place!
Stayed in August 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content