Everything was excellent.

We were brought breakfast in the room an it was delicious! Great view towards the river and perfect location near the center.

Stayed in March 2023

The elevator was under repair so I had to use the service elevator. But it wasn't a big deal. Also the single beds were a little bit narrow

The room was clean and comfy and the breakfast was bought to the room. The staff spoke English too.

Stayed in February 2023

The lift was bit old style

The staff was polite, breakfast was very tasty

Stayed in January 2023

The lifts are around 50y.o. and the feeling in them while being transported 12 floors up is very extreme for the lack of better words. The floor we were put on was under repair. The water heater malfunctioned the second night. The air conditioning wasn’t able to properly heat the two rooms. Vent doors were randomly falling off the walls. The cold water is undrinkable and there is a staff notice for that in the bathroom.

Location and free parking

Stayed in November 2022

Everything

Stayed in January 2023

Nothing

View

Stayed in December 2022

Very simple hotell but very nice and friendly staff. We got a room at 11th floor and had an amazing view over Donau. Good parking just outside the hotel

Stayed in November 2022

the water was cold, the boiler that was there showed it is in its maximum, but the water was cold and never became hotter:(((( and it was very cold in the room, I didn’t managed to scotch on the air conditioner for heating mode :( there were no hangers for the towels and no hangers for the outerwear

Amazing view friendly stuff good breakfast huge room size the fridge

Stayed in November 2022

SOS warning. Never stay in this so called 3* hotel Paid for an apartment Ha ha. Supposed to have a kitchenette. One elderly fridge freezer not even turned on. Cold water, until we turned on the boiler.Most guests wouldn't be able to locate the switch. Bath panel half off. Bathroom smelt slightly like sewage. No covers on the duvets. Didn't use them! Breakfast:- no self service drinks asked for coffee and received a cold cup of coffee. Cold scrambled egg. Miserable unhelpful member of staff. Asked for fresh orange juice given very cheap strong orange squash. Absolutely horrible experience never to be repeated.

Nothing .

Stayed in October 2022

Dated hotel. Reception staff very unaccommodating and unhelpful.

Good location

Stayed in August 2022

The room was definitely overpriced, I'm sorry but this type of room isn't worth 50 BGN a night (if it was 40 a night, you wouldn't hear a word from me), the toilet was not properly attached to the floor and the breakfast was bad.

Very good staff, easy check-in (and out), cute view to the river and the free pass to the gym was a nice bonus.

Stayed in September 2022

Awesome view, positive staff, comfy beds, nice breakfast - top for Vidin

Stayed in August 2022

Nothing to complain... all good.

Ample Secure Parking, Good Size Rooms. Comfortable, Excellent Views. Night Staff very helpful.

Stayed in August 2022

Clean and comfortable, friendly staff.

Stayed in September 2022

Bad maintenance and poor breakfast

Oldskool Balkan Bulgaria Dogs allowed

Stayed in September 2022

Nice location and good amenities.

Stayed in August 2022

Very dirty

Stayed in August 2022

Mold in the bathroom, broken bathroom sink, missing door from the shower. The view is excellenet, but on both of the terraces are placed the external units of the Air Conditioners

The hotel has a good parking.

Stayed in August 2022

having someone entering our deluxe apartment at 4 am during our sleep. it was scary and disturbing experience

nothing, very old, broken and smelly. from elevators to the rooms

Stayed in July 2022

The rooms were old and dirty. The floor carpet and bathroom - dirty. The bathroom ceiling had fongus (moisture damage) and on the bathroom floor was dirt/dust as well. The elevators were also quite old and concerning. Overal the building and rooms are crying for repair and renovation. Despite of all this, the beds and sheets were clean and comfy which was just what we needed!

Clean beds and sheets. After a car trip of almost 900km, it is good to have a place to sleep and stretch out your feet. The staff was also friendly and the breakfast was descent. The location was also pretty good with a view of the river.

Stayed in July 2022

Very nice hotel with spacious clean rooms and amazing view. The breakfast is perfect - you choose whatever you want from the buffet. The stuff is very friendly and helps with everything.

Stayed in July 2022

This is not a hotel. This is a catastrophy. Unfortunately I had to stay 4 nights in this place. They don't make up/clean the room daily in spite of my strong protest only AFTER the departure of the guest. 4 days with the same towel. The reception starts functioning only at 07.00 AM no way to get an invoice before that. The staff does not speak English. There was no responsible person available to talk to. Who rates this place as a 3-star hotel?.

Very disappointing

Stayed in July 2022

Very nive staff, clean, good size rooms.

Stayed in July 2022

They should take down the unit. There was mould in our fridge. There were stains everywhere. It was dirty, smelly....

Nothing. The staff was nice.

Stayed in July 2022

The air conditioner wasn't working properly. For 3 nights the room wasn't cleaned even once. The breakfast was with low quality products.

Location is good. Price is good. Receptionists were nice.

Stayed in July 2022