1 Beli Brezi Str., 4180 Hisarya, Bulgaria
#4 of 11 hotels in Hisarya
Guests' ChoiceBased on 284 hotel reviews
8.6Cleanliness
8.9
Comfort
8.7
Location
8.8
Facilities
8.5
Staff
9.0
Value for money
8.3
Free WiFi
7.9
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End of dialog contentReviewed: 30 July 2022
Simon
United KingdomStaff was not polite, the AC was the noisiest , but the worst part was the pool outside. Ofcourse the reason to go there was the mineral water, unfortunately the pool was freezing cold and for sure the water was not mineral.
Nothing
Stayed in July 2022
Reviewed: 21 July 2022
Kevin
United StatesMuch of this facility is in need of an update or repair. The bathroom in the room is an accident waiting to happen, with loose fixtures and sharp edges. The tub/shower is a high step to access with few hold points or loose points of questionable strength. Some areas of the spa, are also not functioning as they should and have sharp edges in some areas that could cause injury.
This is a old facility with a great location. The rooms are spacious. The spa facilities are adequate.
Stayed in July 2022
Reviewed: 30 May 2022
Pspankov
BulgariaThe pool water was too cold for mineral water claimed to be. The Air con was vibrating and too noisy to use. The shower was clogged. The cable TV wasn't working properly and there was no Kids channel.
The location is good - near the center of the city. The spa facilities are basic, but ok. Breakfast was fine.
Stayed in May 2022
Reviewed: 26 May 2022
David
Wallis and FutunaVery disappointed that neither the Hotel or Booking.Com informed us that the main outdoor swimming pools were out of order. This was a huge disappointment for my friends kids who were with us. The facilities was a big part of why we booked so this was a major blow. The hotel itself is starting to look quite out of date and rundown and could do with a general refurbishment. Most upsetting for all was the discovery of spikes being used on the outdoor seating terrace alcove walls to prevent swallows from nesting. We saw 2 that had gotten trapped, one dead the other half alive. (See attached pics) The kids in particular found this extremely distressing. Worse, when we told staff their response was disinterested. Not a good look and completely put us off any possible future return.
Location is great most of the staff were very good room was clean as was the hotel generally with hand sanitiser in key locations.
Stayed in May 2022
Reviewed: 11 April 2022
Tatiana
Bulgariacold water in the indoor pool, the children's playground did not work
Stayed in April 2022
Reviewed: 23 March 2022
Viktoriya
BulgariaCold water at the swimming room and now both me and my husband are ill with antibiotics. Breakfast was poor, no variaty, below the level of 3 stars hotel.
Facilities were ok
Stayed in March 2022
Reviewed: 6 February 2022
Mariya
BulgariaThere was a cockroach in our room the first night, which happens for a first time when staying at a hotel. In the hotel was extremely hot, even it was hard for me to sleep. Too noisy as there were a lot of kids. Definitely not the right place for a couple only. Breakfast was very poor, super cheap products, totally not tasty.
The hotel has good facilities but its very old and needs renovation.The staff was friendly and helpful. Room was okay.
Stayed in February 2022
Reviewed: 4 January 2022
Dilyana
Bulgariathe restaurant
location, spa center and hygiene
Stayed in January 2022
Reviewed: 15 November 2021
Robin
United KingdomHad se back pain. Booked this hotel for massage Had ro wait 20 HOURS for an appointment. The spa area was empty and the staff were rude. The hotel was nowhere near full. Shame, was a nice spot.
Food Room Restaurant staff
Stayed in November 2021
Reviewed: 20 October 2021
Yoana
BulgariaPoor breakfast, it should be on buffet for this money. In the SPA centre not everything works. The games at the lobby are not allowed after 23h. The hotel is not prt friendly.
The room is big, the balcony also. The room was clean, it was comfortable. The hot outside pool was awesome.
Stayed in October 2021
Reviewed: 16 June 2021
Anonymous
IrelandI wasn't happy with the dinner. I had Traditional salad with breaded cheese and a glass of wine. There could be a little bit more effort in the presentation. The amount of food versus price is not right. So we went to eat outside for the rest of our stay. I don't mind paying a little extra but I really want to enjoy my food.
The breakfast was good enough. I can recommend this place it was clean, the Gym is good and the Spa is something everyone should try, the staff was great. Thank you!
Stayed in June 2021
Reviewed: 4 June 2024
Martina
BulgariaThere are no comments available for this review
Stayed in June 2024
Reviewed: 17 May 2024
Daniel
BulgariaThere are no comments available for this review
Stayed in April 2024
Reviewed: 14 May 2024
Kristin
BulgariaThere are no comments available for this review
Stayed in April 2024
Reviewed: 11 May 2024
George
BulgariaThere are no comments available for this review
Stayed in May 2024
Reviewed: 1 May 2024
Elena
United KingdomThere are no comments available for this review
Stayed in May 2024
Reviewed: 29 April 2024
Димана
BulgariaThere are no comments available for this review
Stayed in April 2024
Reviewed: 24 April 2024
Iveta
SpainThere are no comments available for this review
Stayed in April 2024
Reviewed: 21 April 2024
Elena
BulgariaThere are no comments available for this review
Stayed in January 2024
Reviewed: 5 April 2024
Mariana
BulgariaThere are no comments available for this review
Stayed in April 2024
Reviewed: 28 March 2024
Doriana
BulgariaThere are no comments available for this review
Stayed in March 2024
Reviewed: 28 March 2024
Boyan
BulgariaThere are no comments available for this review
Stayed in March 2024
Reviewed: 6 March 2024
Valya
United KingdomThere are no comments available for this review
Stayed in March 2024
Reviewed: 2 March 2024
Roumen
BulgariaThere are no comments available for this review
Stayed in March 2024
Reviewed: 25 February 2024
Нина
BulgariaThere are no comments available for this review
Stayed in December 2023
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