The parking was too small with only a few spots.

The location is great! The food is delicious and there is a large variety of dishes. The swimming pool is big and the water is clean.

Stayed in April 2024

Small swimming pool. AC system does not cool, although it was 27°C.

Big, very nice room with balcony. Staff were great and helpful. Good breakfast.

Stayed in April 2024

The bed wasn’t very comfortable

Restaurant was excellent!

Stayed in March 2024

everything has been very nice. Starting from the room that is well equipped, and good quality amenities, the entire hotel is very clean. The restaurant has been the best in the village. The present in the room with the complimentary fruit plate and the personalized message was a big surprise. Thanks to the Team which has been professional and educated....all includes from the first step to the last. The program organized for the March 3rd was amazing.

Stayed in March 2024

The seats in the swimming pool are little, the pool also is a small. The hotel needs a renovation, specially the bathrooms.

It's a nice hotel, clean room, friendly staff, the food at the restaurant was really delicious. We have a nice welcoming in the room - wine and fruits. Thank you for the nice stay.

Stayed in February 2024

Nothing

Everything was great! Recommend!

Stayed in February 2024

The rooms were a bit cold compared to the rest of the hotel

It was clean, the food at the restaurant was delicious. Water in the pools was clean too.

Stayed in January 2024

The jacuzzi was very small and there was no outdoors hot pool or jacuzzi.

It was very clean and spacious, warm, the staff were very friendly.

Stayed in December 2023

Can't think of anything, the hotel met our expectations.

The staff, the location, the food, everything was great.

Stayed in November 2023

Only one jacuzzi for this size of a hotel

Clean and big rooms. Big pool with hot mineral water. The food in the restaurant was excellent.

Stayed in November 2023

The hotel was generaly good, but bathroom was not so clean, the cabin and bathtub. Also the fan in the bathroom was not working. Some of Spa services was not working. Everything is good, but they have to do some renovations to keep clients. We had a good view, but the balcony lamp was rusty and not working. Also the wind it blows from the door. We were there in October, idk how its gonna be in January. The waiter and someone of buffet staff was talking about a hotel/restaurant manager in the middle of the restaurant. You can't give a flip-flops and then in the Spa facilities to put a sign to u can't use them in the Spa area. Also we needed iron- the cable was scary to use, just buy some new to provide any accidents.

We had a breakfast and lunch and it was good. The best tea I ever had. Very beautiful view. It was quiet. Good animation for kids and we played bowling in the night bar-the man who is working there was very nice. The lady from laundry witch give us iron was nice. We don't have a remote controlеr for TV, but after a call one man give us-he was so kind. U have great hotel but u have to maintain it!

Stayed in October 2023

The food in the restaurant.

The SPA

Stayed in October 2023

Great staff and facilities

Stayed in September 2023

The bathrooms was not clean enough. There was mold in the joints. The price is a bit high for the quality of the facilities.

It is well organized and proposes full package of services for a 5 stars hotel.

Stayed in September 2023

The bathroom needs an update.

The room was spacious with comfortable beds.

Stayed in May 2023

Not enough parking spases. It would be better if the hotel provides a shuttle minivan to reach the Thermal Aqua Park. It was VERY inconvenient to walk through the town center in beach clothes

A modern clean and good looking hotel.

Stayed in August 2023

I love hotel, spa, location in center of city and delicious breakfast.

It is was fantastic place feel home away from home.Special thank you to reception representatives Vilen Deliev he was so much helpful in booking local tours, helping in room issues, translate from bulgarian to English and Russian, tell about event on this city..also thank you to all Spa and restaurant great hard working stuff! It is was very pleasant to stay in Persenk. Yours truly Valentina Aved. Luxury Travel by Valentina.

Stayed in July 2023

Room was comfortable and large, slightly dated.

Spa was lovely and the facilities were clean. Loved the bowling alley downstairs! Breakfast was standard, could sit outside if you wanted. Location was good for everything you needed around Devin.

Stayed in July 2023

The bed and the pillows weren’t comfortable .

Very good breakfast and nice service in the dining room.

Stayed in July 2023

Fitness not up to expectations. Equipment broken, not accessible all the time. Balcony door could not close.

Excellent location and service. Overall a clean hotel. Breakfast is fantastic.

Stayed in June 2023

The breakfast was very good but could have been more diverse.

The breakfast was good. The location is excellent. The staff is very nice. There are activities for children. The atmosphere is good. The rooms are clean.

Stayed in June 2023

Location, Free parking, clean rooms and spa canter,good view and a good breakfast

Stayed in June 2023

At one of the breakfasts, there were more people than tables available. Hence, we were asked to wait outside until a table becomes available.

We really liked the location and the pool. Breakfast was good, and the room was spacious and comfortable. We would visit again.

Stayed in April 2023

There is only bath in the bathroom, it is really uncomfortable for just taking a shower and a bit hazardous getting in and out

Very nice hotel, the room was very big and we had a lot of complements on arrival. The spa was good and as we stairs during the week very few people were there.

Stayed in May 2023