I love my stay in the hotel

Great staff,hotel,food and chef Amaizing spa clean

Stayed in April 2024

We did like everything

Absolutely everything was adorable.

Stayed in March 2024

Everything was great! Lovely, clean and beautiful hotel! Great staff! There is extremely lovely SPA! Very, very nice place!

Stayed in February 2024

Practically nothing.

The hotel is recently renovated and with suitable facilities for disabled people. The pool is a little overcrowded, yet it was clean and the atmosphere was fine. I did not visit the remaining Spa utilities and I do not have personal experience. Breakfast was rich and tasty. Staff was friendly and cooperative. The hotel is situated in a central, yet, quiet area, close to the historical sites and the famous art gallery. A visit of St. George Church dating from the 11th century is a must.

Stayed in March 2024

Everything, loved it

Stayed in March 2024

Complex have a really good SPA but will be grreat to make some 9 changes in outside SPA space. After hot water peoples bodies needs relaxation with more natural sense.

Complex service included all elements for relaxing in city environment. Perfect designs together

Stayed in February 2024

The room was too hot and dark. A lot of people in the spa center.

Nice and supportive staff! Spa Center has many different facilities. We booked a massage and peeling therapy and could recommend them. Location is few minutes walking from the central street. Free parking is available. The food in the restaurant was delicious.

Stayed in February 2024

the dinner was with minimal number of food and some of them of food bar was finish

spa and mineral water

Stayed in February 2024

All

Stayed in February 2024

closed outdoor swimming pool

enormous apartment

Stayed in December 2023

It was a bit too hot in the rooms for sleeping.

The mineral water - the spa was not too full, quiet early in the morning. Children enjoyed the big food choices. The art gallery of the Maistora was right next to the hotel. The family apartment was very cozy and spacious.

Stayed in January 2024

Dinner was not good.

Spa was great, but the water temperature was much lower than announced. room was small, but very warm, quite and comfortable. Breakfast was good. Great location and i was positively surprised by the city.

Stayed in November 2023

The room needed a bit more lights maybe.

It was relaxing.The Spa is amazing. We had a good time.

Stayed in January 2024

The SPA is very dark especially the pool area- you can’t see from one end of the pool to the other. Cleaning the room, the lady didn’t make the beds which I found strange. Just change the towels and took away the bins. Some of waiters (not all) in the main restaurant were distracted and slow although it was not busy.

The hotel offers very good service for the money value. The reception staff were kind, responding and cooperative. The SPA is good and although we were during the weekend it was not crowded. We were let to check out late without additional charge and this way we could use the SPA at last day of our stay too. We had an accident with the door been left opened for few hours after cleaning the room. I made a complaint as all our belongings and gadgets were there. Lucky us all was untouched after our return. As a compensation for the unpleasant situation the hotel offer us compliments from the SPA- any procedure upon our choice (one for me one for my husband though he refused it). I found this very kind and professional. They could just ignore the complaint but they did their best.

Stayed in January 2024

Not much control or none over children doing what they like as if ut us their private pool by stuff. For dinner not once there was any buftek, only chicken, pork and cheap fish. Salats and froot were excelent. The sweets were boring, and they are the same for several years, sugar siryp over pastry. The curtons in the rooms are very dirty as well as the carpets and this needs to be cleaned min twice a year but it is not. Otherwise everything is clean. The light at the small pool and in the coridors is very discreet like in a night club and one can as I almost did, braje a leg in the wetty dark surrounding.

Breakfast was very good, and once upon a time it was excelent. Location is excelent. Drinks prices are quite ok. There is a sault room added to the spa facilities.

Stayed in January 2024

It was a period after New Year, so there was so crowdy, it seems that the capacity of the SPA center is not enought for the capacity of the hotel's rooms in the winter when outdoor pool is closed. The dinner was not good. Kystendil in winter is very polluted, so you can not open the door for fresh air because of the pollutuon.

The pools with mineral wather, salt room. SPA center is very clean, the conditions there have improved constantly. The brekfast is good.

Stayed in January 2024

Dinner main dishes were not tempting; while having a massage there was a lot of vacuum cleaning noise and loud discussion in front of the door

Great SPA facilities, a bit small for the size of the hotel. Breakfast was absolutely great, buffet dinner had great salad bar. Warm building and rooms. Comfy beds, all very clean. Very pleasant activities - drawing while having a glass of wine. Classical massage I enjoyed very much.

Stayed in December 2023

The temperature in the room was not possible to be diminished (30°C in December!) due to the heat from the hot water source, it was thus hard during night.

It is located nearby the therms and city centre. Wonderful. And spa is Great! Staff is really helpfull and smily.

Stayed in December 2023

The dinner could be little bit better...and I had problem with heating, the Air-conditioned was too noisy...

Everything was almost perfect.Staff facility ,room,restaurant...

Stayed in October 2023

The food was fine, but not great as expected. The breakfast was better than the dinner.

We really liked the hotel, the wellness center is super. We booked a massage which was very relaxing and professionally done. There are plenty of SPA rooms to choose from.

Stayed in December 2023

The hotel is clean, cozy, warm, the staff is polite. There is a place to park, the room is warm, it is not very big, but it is not small either, there are two saunas, a swimming pool with jacuzzi. For the money, it's great and deserves it. Thanks

Stayed in December 2023

Not very variable menu in the restraint , no fish or sea product, nowadays it can be presented somehow

Lovely place, very quiet and comfortable, friendly staff

Stayed in November 2023

Some areas need renovation.

The rooms were small but comfortable, the SPA is nice when it’s not crowded. The staff were extremely welcoming and professional, they served us a dinner in the room due to late check in. Good value for money!

Stayed in November 2023

We had a wonderful stay at Strimon! We booked an economy room which appeared to be quite spacious. Everything was sparkling clean and well maintained. Although you might consider the buffet small at first sight, there was diverse food for any taste, which was really well prepared and mouth-watering (kudos to the chefs). The SPA facilities were great, the hydromassage pool was our favorite. All the staff were super friendly. We'd definitely plan a return visit and recommend the place to everyone ☺️

Stayed in September 2023